Ratings based on 35 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Hotel is in the tranquility of Tuscany.Posted Oct 23, 2013
Difficult to find since the GPS did not pick up either the name of the tiny hamlet (San Donato) nor the name of the Inn. However, a wonderful place to stay for refreshment and renewal. It is a family-built Inn and family-run. Ten minutes to the historic medieval town of San Gimignano. We drove a half hour to pick up the train to see Florence and then, the next day drove a little less than an hour to see Siena. Excellent food on site. Wonderful grounds. Hospitality was the best that we experienced in Italy. Price was very good.
by A verified traveler
Hotel over sold itselfPosted Oct 4, 2013
Cons: One of the reception staff was unpleasant, but all others were very cordial.
Location: The local village San Gimiguanio was only 5 minutes away and very interesting. A worthwhile day trip! Other than that, everything else is a drive.
The hotel was fine (nothing more) as it is newly renovated to appear "historic". With so many ancient and impressive options to stay in, this hotel was a bit of a disappointment. The hotel's restaurant is over priced for satisfactory dinner cuisine, however breakfast was very good. The rooms are standard and satisfactory.Overall - over sold and over priced.
for Business Travelersby A verified traveler
Cold & careless service, poor value, avoid at anyPosted Sep 26, 2013 on Hotels.com
This hotel must have a new and old wing (obviously we were dumped in the older part & then tild to pay much more to upgrade to a slightly larger room within the same old section!! The hotel doesn't even have a view! It's on the opposite side of the road, so no valley, mountain or good views either. The staff only cater to tip friendly Americans so be prepared to tip big or get 2nd class service! With so many better options in this beautiful city, we regret staying here, but the area is beautiful so do visit San Gimignano!!
by Elblue from saint louis, mo, usa
Good, but with some effort could be better..Posted Sep 22, 2013
Pros: The room was good sized, and so was the bathroom, minus the shower.
Cons: See above. The swimming pool is decorative, because the water is not heated. I did not see a single guest daring it throughout my entire stay.
Location: The town of San Gemignano, at a few km. is great. You may drive to Pisa, Siena, Florence, on a daily trip.
Thre is no sign at the entrance, and since there is no number identifying it at the provincial road where it is located, the hotel parks a van with the namenear the road, making difficult to exit right since it remains parked all the time. The room is clean and large, the safe is minimal in size, you will have to leave a deposit to get the key. The bathroom is large, has a bidet. The shower is smaller than the criuise ship we had just left. No tissue paper, so you should bring your own or use toilet paper if till you get it. The breakfast is ok. In a region that prides itself of its fruit, the fruit salad comes off a can, and the available fruit, with no exception, is off a fridge and not ripe. The same applies for the artichoke contorni. The restaurant pasta was great. The lamb I requested was the grand father of the lamb, crusty and dried. The meal was comparatively overpriced, and if you ask for an extra grisine, you will be charged two extra euros. Ok for no more than two days stay. We had booked six, via Expedia.
for Couplesby Melissa from Huntington Beach, Ca
HoneymoonPosted Sep 19, 2013 on Hotels.com
The most peaceful play we have stayed. The customer service was fantastic
for Everyoneby John from Manchester
Fantastic views in middle Tuscan countrysidePosted Sep 7, 2013
Pros: Surrounding room cliliness and pool area great. plenty of parking and nice comfortable rooms free wi fi
Cons: resturant coutyard needs a good jet wash and a little dressing and a little more effort from resturant staff or maybe a few more of them when busy
Location: local historic hill towns very interesting and beautiful area. wine tasting and regional foods were fantastic
Very comfortable hotel in fantatic surrounding but not very friendly staff at times. The eating area which was a central courtyard was based on dirty brickflooring with no ambience. Could do with a good jet wash some attractive flower pots or displays and good staff training put in place so when they are not busy they are not huddled around the kitchen steps talking to each other. The regular items on the menu were great but the expected experience of the wild boar which is a speciality of the area very disappionting as contained a lot of tough meat. Perhaps eating out rather than using the resturant would have given a better experience.General the other areas of the hotel were really quite good, plenty of sun loungers and good amount of outside space so you do not have to compete around the pool. Very relaxed and chilled out atmosphere
for Getaway With Friendsby CG from Auckland, NZ
Family friendly, kid friendly.Posted Jul 25, 2013 on Hotels.com
We really enjoyed our stay here. Lots of families with children who had a lot of fun by pool during the day and were very very quiet at night. Hotel run by a family who were friendly, helpful and ran a great place. Beds were too hard for me, needed an extra layer for comfort but that is my only complaint. Showers were fantastic. Breakfast pretty good. Dinner OK but staff are very busy, general basic italian food. Location great. San Gimignano is a delightful town. Bought leather bags here rather than Florence and very happy we did. They seem better quality and cheaper.
Recommendedby CBEB 1 from Boston
Good hotel, uncomfortable bedsPosted Jul 11, 2013 on Hotels.com
Good, clean rooms but terribly uncomfortable beds. Great pool and outdoor areas. Good breakfast. Ok wifi speed. Short drive from San Gimignano.
for Everyoneby Bazza from Manchester, UK
Great Hotel for all ages and familesPosted Jun 10, 2013
Pros: Good clean rooms with good service plus pleasing hotel layout
Cons: No evening shuttle bus.
Location: Good for touring southern Tuscany, a car is required as the hotel is out of town.
Hotel in a superb country position with a shuttle bus to town, Nice field area to sit out in with a good clean pool. Hotel staff very attentive to your needs. Food selection and quality was very good, mainly Tuscan dishes which varied day to day plus standard cuisine. Will certainly return for another visit
by Mike & Ann from Hampshire, UK
What a difference a year makes.Posted Sep 20, 2012
Cons: Room and dining experiences
Location: Superb location and grounds
We were unhappy with the room, a modern characterless room with a useless wardrobe but staff said they were unable to change it, Food was also inferior to our dining experiences at this Hotel a year ago and the room last time was also very adequate. A year ago we were delighted with our stay but one year on, it all went wrong. We have no plans to return for a third visit.