Ratings based on 421 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Oxford

Tuscany flying visit

Posted Apr 17, 2015
Pros: Positive, great location and would stay again albeit probably not in one of the annex rooms.
Cons: Improve lighting in the garden Better sound proofing between rooms USB port to charge phone in room Another power point in room
Location: Was visiting on work, so limited, although we did manage to walk up into Siena, ( quite a stroll broken half way) with pizza and ice cream (deliciou
Please be warned the air conditioning only gets switched on from May onwards. So whilst in April the weather was warm and it would have been nice to have cooled the room down, so you switch the unit on to realise its blowing out warm air. Ended up having to open window and hearing other guests or local residents enjoying a social evening unit 2.45am ( laughter , shouting and general noise) was not great. The walls between each bedroom are thin and its possible to hear next doors conversations / movements.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Kirkland, WA

Hotel in the hills

Posted Mar 31, 2015
Update the bedding and it's a 4.5! Excellent breakfast. Beautiful grounds.
4 out of 5
Recommended
for Couples
by A verified travelerfrom London

A firm recommendation

Posted Feb 21, 2015
Pros: as above
Cons: as above
Location: see above
Delightful and helpful staff, for whom nothing was too much trouble - e.g. the ordering of a single red rose for Valentine's Day! The hotel is a little tired, and they need to change the lighting in the dining room, which is fine for breakfast but stark and unromantic for the evening. There is a lot of work to do to get ready for the summer. Our room was spotless, and the shower good. The cold tap did not work, and was not fixed despite report on the first of three days. Breakfast entirely adequate without being exceptional - only hot dish was hard boiled eggs, but everything else was plentiful. An easy 10 euro taxi to the City Centre, with very prompt service
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Great Hotel!

Posted Jan 15, 2015
I travelled throughout Europe for a whole month. Every single day I stayed at a different hotel because of deals etc. This hotel was great and would absolutely stay there again! No complaints what so ever.
5 out of 5
Recommended
for Couples
by Ivanafrom Fano (PU)

Da ritornarci

Posted Jan 14, 2015 on Hotels.com
Posizione comoda per raggiungere il centro a piedi in circa 15 minuti. Parcheggio gratis interno.Tutto molto bene, colazione varia ed abbondante. Mi propongo di ritornarci.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel confortevole pulito e comodo!

Posted Jan 8, 2015
Pros: Il giardino, il buffet, la posizione
Cons: Rendere le camere più insonorizzate, se capitano dei vicini rumorosi possono davvero disturbare!!
Questo hotel lo consiglio, sia a una coppia che a una famiglia. Ottima posizione, comodo ai mezzi e vicino al centro, situato in un giardino verdeggiante che ti regala massimo relax! Il personale è molto qualificato e gentile, ottimo il buffet colazione, ricco di ogni genere e ottima qualità. Ottimo anche il ristorante, un po' caro, ma nelle vicinanze c 'è ampia scelta anche per spendere un po' meno! La camera è pulita e molto gradevole, unico neo.. si sentono i rumori della camera adiacente.. Nel complesso il nostro soggiorno è stato super!
4 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Jan 7, 2015 on Hotels.com
4 out of 5
by A verified travelerfrom Milano

stanza sempre pulita ed in ordine.

Posted Jan 7, 2015
Pros: la gentilezza del personale e la pulizia
Cons: nessuno
Location: la posizione del hotel è centrale ed è comodo come punto di appoggio per poter girare nei dintorni come Volterra , san Giminiano, Montalcino ecc.
siamo andati la prima settimana di gennaio e non abbiamo potuto goderci il verde che circonda l albergo e la piscina. penso che in primavera e in estate sia fantastico. un esperienza positva.
3 out of 5
by A verified traveler

Posted Jan 4, 2015
Superb gardens on a beautiful location. Excellent service and avery helpful staff. Food not quite good. Old facilities -- definitely needs a change and upgrade. Small bed and small room.
5 out of 5
Recommended
for Families
by JOSE FLAVIOfrom Sao Paulo, Brasil

Uma excelente opção em Siena

Posted Jan 1, 2015 on Hotels.com
O Hotel Garden ofereceu-nos uma estadia confortável. Infelizmente não utilizamos vários serviços do estabelecimento que nos parecem muito interessante (massagens, etc.) pois apenas pernoitamos ali. O local é agradável e tem tudo a ver com o nome (Garden) mas parece-nos conveniente estar de carro quem ali for hospedar-se, como era o nosso caso. O Hotel tem um bom estacionamento. Face a esse pernoite ter ocorrido no dia 25/12 (e mais ainda, na Itália) observamos alguma precariedade no atendimento do restaurante, já que certamente houve uma redução no número de garçons e do pessoal de cozinha. Por outro lado, tivemos uma enorme liberdade para ajudá-los e tudo, ao final, serviu como uma experiência interessante. Ficou claro que era uma excepcionalidade. Recomendamos este Hotel para estadia em Siena.