Ratings based on 25 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
3.6 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Buenos Aires

Hermoso apto, la contra cinco pisos por escalera

Posted Jan 31, 2015
Pros: En especial la ubicación
Cons: Un ascensor lo haría mucho mas confortable
Location: Cerca del Hotel está toda Florencia al alcance de la mano, es excelente
Hermoso Apartamento con una ubicación excelente, a metros de la Plaza de la Signoria. El personal muy amable y dispuesto, la única contra es que eran cinco pisos por escalera y con el equipaje se complica bastante. Las instalaciones eran correctas y lo mismo la limpieza.
4 out of 5
Recommended
for Couples
by KARENfrom Florida

very nice hotel

Posted Oct 5, 2014 on Hotels.com
15th century townhouse/ comforts of 21st. stayed 2nd night and requested larger room,both were deluxe double. incredible taking a bath!!!!! looking out big,beautiful open windows, hearing all the street sounds below. At night it was perfectly quiet. Bed, breakfast very satisfactory. Tough with the parking situation, parked in lot outside walls, drop luggage, repark car, doing same on checkout. But the bath was worth it!!! They need someone to help with baggage though. That's the way it goes.
Comment from Hotel Management
Mar 26, 2015 by emanuele marro, Hotel Management
Dear Karen, thank you very much for your lovely review and for sharing your experience with us. It brings us great pleasure to read that we exceeded your expectations during your stay at L'Antico Pozzo. Thank you for being our guest and precious feedback about buggage service which we will definetely monitor to better serve our guests. We look forward to welcoming you again soon With kindest regards Emanuele Marro owner
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay

Posted Oct 2, 2014
The hotel was better than I expected, queen-size bed and spacious bathroom. The staff was very helpful in giving us restaurant recommendations. We were also able to check in early as our room was ready. Would be more than happy to stay here again.
Comment from Hotel Management
Mar 26, 2015 by emanuele, Hotel Management
Thank you very much for sharing your experience at Hotel L'Antico Pozzo. It has been a real pleasure to have you as our guest and we are thrilled to read that you have enjoyed the quality of our service. Our location enables us to offer the convenience to live our beautiful city at best, as well as enjoying an ample variety of restaurants, cafes, art galleries and nice shops. We hope to welcome you back again soon at L'Antico Pozzo Kindest regards Emanuele Marro owner
2 out of 5
Recommended
for Couples
by A verified traveler

Habitaciones ruidosas, pequeñas y mal desayuno

Posted Sep 24, 2014 on Hotels.com
Apenas llegamos nos ofrecieron una habitación más grande por 4 euros más. ..como era solo una noche no lo acepté pero la verdad es que la habitación standard es tan chica y ruidosa que es la peor en que haya estado alguna vez. La ducha es tan chica que no alcanza el espacio ni para agacharse. Desayuno de muy mala calidad. Consejo: busque otro hotel o busque hospedaje en otra ciudad.
Comment from Hotel Management
Mar 26, 2015 by emanuele marro, Hotel Management
Thank you for your time to share your review, we much regret to know that your room was not according to your expectations and comfort needs. The many comments from our guests highlight the quality and the abundance of our buffet therefore I'm a bit surprised to read your words and I would be grateful to know in details the reasons for your opinion so negative, it would be a valuable feedback to monitor and improve our service. Our sincere hope is to once again be able to serve you in the manner that expect and express. With kindest regards Emanuele Marro
5 out of 5
Recommended
by A verified traveler

Bra läge i en fantastisk stad

Posted Sep 19, 2014 on Hotels.com
Läget var riktigt bra, mitt i den fantastiskt mysiga gamla stan, men upplevdes ändå lugnt. Rummet var rent och tyst, dock var sängarna enligt europastandard, dvs lite hårda. Frukosten var ganska bra. Lite mer att välja på än vad som brukar finnas på hotell i Europa. Kanske jämförbart med enkla svenska hotell? Personalen var trevlig och hjälpsam. Vi hade i alla fall en underbar vistelse i San Gimignano.
Comment from Hotel Management
Mar 26, 2015 by emanuele marro, Hotel Management
Thank you for providing us with such a fantastic review! I am thrilled to hear that you had a memorable stay at L'Antico Pozzo and it has been a real pleasure to share your lovely comments about our buffet and service with all our team. We really appreciate you taking the time to suggest L'Antico Pozzo for a stay in San Gimignano and look forward to welcome you soon Kindest regards Emanuele Marro
4 out of 5
Recommended
for Families
by sandrinefrom paris

chambre au 1er étage ultra grande et confortable

Posted Aug 30, 2014 on Hotels.com
après avoir changé de chambre du 3ème étage sous les toits trop petite et sombre, nous avons pris une chambre vaste au 1er étage somptueuse, lit très large et confortable, moyennant bien-sûr un supplément. Mais ça valait vraiment le coup. le petit déj servi dans un patio très agréable, est correct mais suffisant. Le personnel est accueillant et la réception parfaite.
Comment from Hotel Management
Mar 26, 2015 by emanuele marro, Hotel Management
Thank you very much for sharing your experience at Hotel L'Antico Pozzo. It is always a great pleasure to read comment sof our satisfed guests and we are glad have been able to provide you a room to your liking; all of our 18 rooms are provided with the same amenities although our property is a medieval building and by law cannot be altered (to protect the historical integrity of the structure). This particular situation creates variation in the size and lay-out of the rooms and it is our pleasure to have the possibility to show and let our guests choose by their preference. We thank you again for being our guest and hope to see you soon at L'Antico Pozzo Kindest regards Emanuele Marro owner
5 out of 5
Recommended
by roberto

Posted Aug 28, 2014 on Hotels.com
Comment from Hotel Management
Mar 26, 2015 by emanuele marro, Hotel Management
Dear Roberto, thank you very much for your recommending us! Kindest regards Emanuele Marro
4 out of 5
Recommended
for Couples
by Alex

This traveler left a rating score only Posted Aug 21, 2014 on Hotels.com
4 out of 5
Recommended
by TW

This traveler left a rating score only Posted Jul 21, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Buenos Aires, Argentina

El hotel es excelente, y no es difícil llegar

Posted Jul 16, 2014
Tuvieron desde el hotel la excelente idea de mandar por mail instrucciones que hicieron nuestra entrada más fácil. Vale la pena ir, la ubicación es excelente y también la atención.