Ratings based on 22 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
82% of guests recommend
4.3 Room cleanliness
3.8 Service & staff
3.9 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveler

Nice, unique hotel

Posted Jul 17, 2013 on Hotels.com
The hotel was in a beautiful location. They most definitely need more signs for the different buildings and rooms, as we weren't the only ones looking lost. The bed was pretty uncomfortable but the room was clean. The pool was nice, though! The breakfast was beautiful looking over the hills, but the selection of food was the worst of the 4 hotels we stayed at in Tuscany (no fruit!). Otherwise, it was a unique place to stay and in a convenient location.
4 out of 5
Recommended
for Families
by Charlie

They do things differently in Italy! Nice enough

Posted Sep 26, 2012 on Hotels.com
We booked up a self contained 2 bedroom apartment for 6 nights and the room was great, the location perfect (we were travelling by car) but we found the hotel service to be ver different. A self contained room here means bring your own everything....bin bags, tea towel, dish cloth, dish washing liquid, bin bags etc. On top of this you had to dispose of your own rubbish at designated bins on the main roads around town. The towels hang above the Bidet and when I went to grab the hand towel, all the towels fell into the Bidet! I put these towels into a plastic bag (that I provided) and took them to reception and asked for new towels. They said it would be 3 Euro each to replace the towels! I then argued that they fell in the Bidet and after a while they reluctantly agreed to replace them. Not our fault there towel rail is where it is! This is when we also found out about the 'self contained room', and after another arguement they gave us 2 bin bags for our rubbish as upon checkin there was a bin without a bin bag in it! Once we got past the initial issues, we enjoyed the place. A stop at the local COOP to pick up supplies not provided by the hotel and we were ready to relax. We drove to Pisa, SIenna and Florence in day trips from here and of course San Gimigano. I would stay here again, I would just be more prepared for the hospitality they provide.
4 out of 5
Recommended
by A verified traveler from nj

Poderi Arcangelo Tuscany

Posted Apr 7, 2012 on Hotels.com
The staff were wonderful! The location is gorgeous! Food and wine are superb.
5 out of 5
Recommended
by A verified traveler from Phoenix, AZ

Almost impossible to find!

Posted Nov 28, 2011 on Hotels.com
This is a delightful place to stay if one could ever find it. The address given on the hotels.com site is not recognizable by GPS - I was told by the reception person that there are several addresses (?) but only one is findable by a GPS - they say they have alerted the booking sites but the change is never made. Call ahead and get the correct address.
5 out of 5
Recommended
by A verified traveler from Bournemouth

A Beautifully located Hotel with a lovelly atmosphere.

Posted Oct 30, 2011
Location: San Gimignano and Volterra
The Hotel is Beautifully located in the Tuscan countryside. The rooms are perfectly presented.
5 out of 5
Recommended
by A verified traveler from destin fl

one heaven on hearth

Posted Apr 1, 2011 on Hotels.com
where to start....the hotel was awesome surraunded of a beautiful country side like only Tuscany can offer, the only down side was that we had to spend only two days in, but if I could I will move permanetly...near by San Gimignano which for me is the best town follow by Siena in a all tuscany area... I will soon be back and absolutly I will racoment this place to every one
2 out of 5
by A verified traveler from Orleans, MA

Posted Mar 8, 2011 on Hotels.com
This hotel was very far away from the hill town we were visiting, and not easy to find, especially in the dark. Our room was run down, the remote for the tv was missing, and by the time we realized, there wasn't anyone around to help with this. Really the only positive thing I can say about this hotel is the view. The hotel sits on top of a big hill and overlooks the area. The view is quite lovely, but that is it.
2 out of 5
by A verified traveler

Disappointing Service

Posted Nov 11, 2010
The reception is very unprofessional and cold. They blocked the road to the building and we have to drag heavy luggages to the room which is on the 3rd floor. WiFi is not working. Water is not hot for shower. Room temperature uncomfortable. No instructions for facilities, etc, etc.. The natural senary outside the hotel is only thing that worth memorable.
3 out of 5
Recommended
by A verified traveler from New York, NY

good, especially for families in the apartments

Posted Oct 8, 2010 on Hotels.com
We booked for 2 and were placed in a spacious apartment that slept around 6, this was fine and would have been great if we had planned to cook but we didn't know there was kitchen facilities. The management ran a wine tasting afternoon before communal dinner which was hearty but not particularly special - the Arcangelo white wine (at 6Euro a bottle) was however very very good - a specialty of the region where mostly reds are produced. Breakfast can be taken on the terrace that has a fantastic view (of San Gimignano and beautiful tuscan vistas) which we enjoyed well after we really should have been on the road... the staff didn't mind us staying longer. The area around was a mixture of beautiful and fairly industrial, it would be impossible to stay here without a car... and unfortunately management were not able to provide a map of the area which made it a little challenging. Cerdalto Alt (nearby) is wonderful... and San Gimignano is amazing. We spent 2 nights here and explored the area at a relaxed place.
3 out of 5
Recommended
for Couples
by A verified traveler from Tahoe, California

Poderi Arcangelo

Posted Apr 2, 2010
The hotel is a bit hard to find but a nice location if you do not want to be in town. The restaurant they recommend in Certaldo is not that good, I would recommend the restaurants in San Gimignano. The breakfast is very basic even for Europe. The internet is a computer in their office and is quite slow. Rooms are sparse but quiet.