Ratings based on 4 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
4.2 Room cleanliness
3.8 Service & staff
3.5 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
for Business Travelers
by A verified traveler

not very impressed

Posted Oct 19, 2012 on Hotels.com
I'll start off with the positive - the receptionist was really nice and really helpful. But the hotel was pretty poor. 1) Sat for 10 mins in a quite quiet bar waiting to be served, but just seemed to get ignore so i left 2) room very small 3) very thin walls, when the guy in the next room went to the toilet i thought he was in mine! 4) new but scruffy rooms. loads of marks on the wall 5) parking was already full, so most people had to find a space in the industrial estate 6) kids running around until all hours in the corridor. Wont be back!
4 out of 5
by A verified traveler from Denver, CO

Good price

Posted Jul 23, 2011 on Hotels.com
This hotel was very simple, new and clean. Price-wise, it hit the spot for our one-night stop-over. The European beds are of course too firm for American standards, but do-able for our one-night stay. The hotel is located about 18km outside of Pamplona, so it is quiet and easy-to-access from the autopista / highway. We do not recommend relying on the wake-up call system if you are on a tight time frame as our wake-up call never came, and the front desk had no explanation as to why. Overall, a good value for the money!
4 out of 5
by A verified traveler

2 night break

Posted May 12, 2011 on Hotels.com
Good overall room- v clean and modern decor. Friendly service. Set on an industrial estate though. Can't see flat screen tvs whilst in bed due to poor mounting position. Cheap spring mattresses were uncomfortable. Restaurant closed.
4 out of 5
by A verified traveler from Dordigne, France

Hotel Plazaola, foothills of the mountains

Posted Apr 29, 2011 on Hotels.com
Good, clean hotel in convenient location. Very easy to find, helpful staff. Surrounding mountains are lovely.