Ratings based on 194 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
77% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from CA

Nice hotel, close to aquarium pacific & Catalina

Posted Sep 8, 2014
Everything I did was very convenient,clean environment, nice services and good breakfast
2 out of 5
by A verified traveler from Spokane, WA

Posted Aug 17, 2014
Pros: It was fairly close to the airport and the room was large.
Cons: Nicer staff. Carpet cleaned or replaced. Air condition fixed or replaced. Grounds could use some attention.
Location: Only stayed the one night to be near the airport for an early flight.
I was told that the shuttle to the airport would leave at 6:00a.m. When I arrived I was told it was 9:00 a.m. Too late to find another hotel . The clerk was not sympathetic at all. The area around the staircase was dirty and uninviting. The carpet in the room was stained and the air conditioner was very noisy and not easy to operate. Needless to say I did not get a good nights sleep. Overall if some TLC and some attention to detail it could be a decent hotel.
Comment from Hotel Management
Aug 20, 2014 by CHRISTINA XU, Hotel Management
Thank you for your comments. We accommodate many guests each evening, and we strive to make their stay a safe and satisfying one. We apologize that we were not able to match up to your expectations. We will take your comments and take the necessary efforts to improve our hotel for future lodgers, such as yourself. We hope that this experience does not deter you from selecting Choice Properties in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Laredo,Texas

Hotel Stay

Posted Aug 4, 2014
Pros: The location
Cons: The parking area had a couple of deeps that if you did not pay attention, it took us by surprise when we drove through them.
Location: We were able to drive about 5-7 minutes to "Bubba Gump" Shrimp Restaurant and "The Laugh Factory" for a comedy show. Also, very close to the beach.
We had a very clean room. The hotel was in a very convenient location to get to the airport and other locations within minutes such as restaurants, the beach, etc. The hotel staff were very friendly, especially during breakfast time. They met our needs when we asked if we could have additional condiments, etc.
Comment from Hotel Management
Aug 5, 2014 by CHRISTINA XU, Hotel Management
Thank you for your comments. We accommodate many guests each evening, and we strive to make their stay a safe and satisfying one. We appreciate your kind comments and we look forward to having you stay with us again. Thank you again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 3, 2014
I tried three rooms before they found me one that was already cleaned.. it was 4 pm.
Comment from Hotel Management
Aug 5, 2014 by CHRISTINA XU, Hotel Management
Thank you for your comments. We accommodate many guests each evening, and we strive to make their stay a safe and satisfying one. We apologize that we were not able to match up to your expectations. We will take your comments and take the necessary efforts to improve our hotel for future lodgers, such as yourself. We hope that this experience does not deter you from selecting Choice Properties in the future.
1 out of 5
by A verified traveler from Sacramento, CA

Posted Jul 21, 2014
Pros: The employees
Cons: everything
Location: not bad
The staff was very nice but the room itself was dirty. carpet full of spots and grind in dirt (need cleaning),, bathtub was stained with dirt, floor in bathroom stained, the headboard of the bed where there was a grove was full of dust and dirt. table in room was stained. In the breadfast room there was no where to set and eat because of so many people. overall it was a very low rated place
Comment from Hotel Management
Jul 23, 2014 by CHRISTINA XU, Hotel Management
Thank you for your comments. We accommodate many guests each evening, and we strive to make their stay a safe and satisfying one. We apologize that we were not able to match up to your expectations. We will take your comments and take the necessary efforts to improve our hotel for future lodgers, such as yourself. We hope that this experience does not deter you from selecting Choice Properties in the future.
2 out of 5
by A verified traveler from Utah

Not what I expected from other reviews

Posted Jul 14, 2014
When we got to our room the lock wasn't working, but the staff was pretty quick to come and fix it. The room was ok until we noticed the stains on the floor and the mold growing on the ceiling in the bathroom. I expected a little better for it being a 3 star hotel. There wasn't enough parking so we had to park way over by the front of the motel from our room. The cable tv was all scrambled and not working. The WiFi was extremely slow and not worth using. Breakfast was good, which is one of the reasons we picked this motel. As we were leaving we peaked in some other rooms that looked like maybe they were in better shape, so maybe because we got in later in the evening we got the last room available, I don't know. Still, mold on the ceiling is a bad sign. Probably will stay somewhere else next time.
Comment from Hotel Management
Jul 16, 2014 by CHRISTINA XU, Hotel Management
Thank you for your comments. We accommodate many guests each evening, and we strive to make their stay a safe and satisfying one. We apologize that we were not able to match up to your expectations. We will take your comments and take the necessary efforts to improve our hotel for future lodgers, such as yourself. We hope that this experience does not deter you from selecting Choice Properties in the future.
4 out of 5
Recommended
for Families
by A verified traveler from Las Vegas, NV

Close to the beach an the downtown.

Posted Jul 6, 2014
Pros: Close to the beach
Cons: Remodeling the bathtubs
Location: Is close the downtown and the beach.
Grate experience, the fireworks in from of Queen Marye. (4 the July) Beautiful
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Perfect for a short stay

Posted Jun 13, 2014 on Hotels.com
The hotel met our 2 nt stay needs perfectly. Clean/comfortable rooms w/fridge, micro, lots of pillows, coffe maker, and great shower pressure w/lots of hot water. The daily breakfast that is included in the room price offered a good variety of items. Employees were pleasant and helpful. Not sure I'd stay there for a vacation, but business purposes make it a definite do-over location. The pool area is a bit shabby, and could use some updatng. Plus the outside trash bins were not emptied daily - made for some unsightly/messy areas. Very convenient to the Convention Center, and has many food options very close by.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jun 11, 2014 on Hotels.com
3 out of 5
Recommended
by Maria Coulombe from Long Beach California

A bit of a problem

Posted Jun 9, 2014 on Hotels.com
Thought your front desk during the day(Julio) was absolutely appreciated (because I was overtired from my trip), I cannot say that about the night guard. There was a noisy drunken situation going on tin the breezeway, and I called the front desk twice. The first time was to inform them of the problem and they said they would check into it. About twenty minutes later and this still going on, I called the front desk, and his response was" I am at the front desk" NOTHING was done about it. It went on for another hour. Also I asked for a receipt for my stay, and I was told you did not issue one. That is unacceptable. I do a lot of traveling, and I would check into this policy, as I was very uncomfortable, and this was the first time I encountered such problems