Desk, blackout drapes, iron/ironing board, free WiFi
Check availability

Reviews of Comfort Inn Simcoe

2.5 out of 5
Comfort Inn Simcoe
85 Queensway Dr E, Norfolk County, ON

Reviews

7.8

Good

Rating 10 - Excellent. 150 out of 537 reviews" "
Rating 8 - Good. 237 out of 537 reviews" "
Rating 6 - Okay. 95 out of 537 reviews" "
Rating 4 - Poor. 30 out of 537 reviews" "
Rating 2 - Terrible. 25 out of 537 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Arnold

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy access and staff were polite. The bed was hard as a board. They need more trees across the front to block some of the truck noise.
Stayed 1 night in Apr 2024
Response from Comfort Inn on Apr 23, 2024
Dear Arnold,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,General ManagerComfort Inn

8/10 Good

GLORIA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and comfortable. And having access from your room to your car was very convenient.
Stayed 2 nights in Apr 2024
Response from Comfort Inn on Apr 10, 2024
Dear Gloria,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,General ManagerComfort Inn

10/10 Excellent

Foon

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Comfort Inn on Apr 10, 2024
Dear Foon,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,General ManagerComfort Inn

8/10 Good

Kinga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Comfort Inn on Apr 10, 2024
Dear Kinga,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,General ManagerComfort Inn

6/10 Okay

Emily

Liked: Staff & service
The room was outdated but relatively clean. The bed was comfortable. A good spot to stay in a pinch.
Stayed 1 night in Mar 2024
Response from Comfort Inn Simcoe on Mar 21, 2024
Dear Emily,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,General ManagerComfort Inn

6/10 Okay

Mary

Liked: Staff & service
Room was clean . Beds were comfortable. Quiet
Stayed 1 night in Mar 2024
Response from Comfort Inn Simcoe on Mar 11, 2024
Dear Mary,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,General ManagerComfort Inn

8/10 Good

Sahilprit

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Comfort Inn Simcoe on Mar 11, 2024
Dear Sahilprit,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,General ManagerComfort Inn

8/10 Good

Meaghen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, quiet, and check in receptionist was very friendly. Hot breakfast was delicious and check out process was a breeze. Parking was ample. I would stay again. There are no elevators at this hotel, but it is only two floors if you are able to walk comfortably.
Stayed 1 night in Feb 2024
Response from AK on Feb 28, 2024
Thanks for staying with us

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experience was great
Stayed 1 night in Feb 2024
Response from Comfort Inn on Feb 24, 2024
Dear Christine,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,General ManagerComfort Inn

6/10 Okay

Deborah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff are fabulous, especially the ray of sunshine that greeted everyone in the breakfast nook. given there are few amenities i was surprised to see that a can of soda cost $3.00 - seems to be high given a can costs at most 0.75
Stayed 5 nights in Jan 2024
Response from Comfort Inn Simcoe on Feb 19, 2024
Dear Deborah,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,General ManagerComfort Inn

10/10 Excellent

Haerko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, well kept and comfortable. So nice to find a reasonably priced, great place to stay!
Stayed 1 night in Jan 2024
Response from Comfort Inn Simcoe on Feb 19, 2024
Dear Haerko,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,General ManagerComfort Inn

8/10 Good

Genevieve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd stay here again.
Easy to find, good comfort, quiet, lots of food around it. I liked they had a softer bed & a firmer one in the same room. I like a firm bed. Beds were short so we slept diagonally. Our sink wasn't draining properly & they upgraded us! Breakfast was hot & fresh. Omlets, sausages, home fries (a little crunchy), 3 kinds of cereal, Oatmeal selection & add ins, yogurt, waffles & blueberry waffles (both delicious). 100% orange & apple juice. Coffee & tea available 24 hrs at reception. They have laundry on site which is great for the tournament we were in, clean uniforms before the next day. The building was quiet at night inside& outside, we didn't hear the snowplow on the street. Wifi was good quality for our needs. Took forever for hot water to reach our room.
Stayed 1 night in Jan 2024
Response from Comfort Inn Simcoe on Feb 19, 2024
Dear Genevieve,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,General ManagerComfort Inn

10/10 Excellent

Eryn

Liked: Staff & service, property conditions & facilities
I really loved the upgraded look of the hotel room and it was really clean! I didn't love the surprise additional charge for my pet and the fact that the bathroom sink was clogged when I got there.
Stayed 1 night in Jan 2024
Response from Comfort Inn Simcoe on Feb 19, 2024
Dear Eryn,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,General ManagerComfort Inn

6/10 Okay

Christopher

Stayed 1 night in Dec 2023
Response from Comfort Inn Simcoe on Feb 19, 2024
Dear Christopher,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,General ManagerComfort Inn

2/10 Terrible

Chelsea

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff was really rude After asking for a few packet of ketchup and a paper plate I was cut out of the line when I went for breakfast another time people were taking the food I prepared of of my tray
Stayed 1 night in Dec 2023
Response from Comfort Inn Simcoe on Feb 19, 2024
Dear Chelsea,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,General ManagerComfort Inn

2/10 Terrible

Gloria

Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Comfort Inn Simcoe on Dec 28, 2023
Thank you

8/10 Good

majid

Business traveler
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023
Response from Comfort Inn Simcoe on Dec 18, 2023
Thank you for your review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Comfort Inn on Dec 6, 2023
Thank you for the review. Very much appreciated

8/10 Good

John

Stayed 1 night in Nov 2023
Response from Comfort Inn Simcoe on Dec 18, 2023
Thank you for your response

8/10 Good

Andrea

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Give it a chance.
Looks a little iffy from the outside, but so does every other hotel in town...clean, nice people, especially the young man working the breakfast room.
Stayed 2 nights in Nov 2023
Response from Comfort Inn Simcoe on Nov 20, 2023
Dear Andrea,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,General ManagerComfort Inn5194262611

2/10 Terrible

Donna

Disliked: Cleanliness, staff & service, property conditions & facilities
It was clean
Stayed 1 night in Nov 2023
Response from Comfort Inn Simcoe on Nov 18, 2023
Dear Donna,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon. Sincerely,General ManagerComfort Inn

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Comfort Inn Simcoe on Nov 15, 2023
Thank you James for choosing the Comfort Inn in Simcoe. I appreciate you taking the time to review our property. It is comments like yours that help us do better.

6/10 Okay

John

Traveled with partner
Disliked: Amenities
Property looked tired. AC did not work.
Stayed 1 night in Oct 2023
Response from Comfort Inn Simcoe on Nov 1, 2023
Dear John,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,General ManagerComfort Inn

8/10 Good

zack

Traveled with group
The spot was ok. Nothing ground breaking or breath taking. Just your average run of the mill small town area hotel.
Stayed 1 night in Oct 2023
Response from Comfort Inn on Oct 31, 2023
Dear Zack,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.As a Choice Privileges member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon. Sincerely,General ManagerComfort Inn

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Comfort Inn on Oct 31, 2023
Dear Dianne,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.As a Choice Privileges member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon. Sincerely,General ManagerComfort Inn

6/10 Okay

John

Pretty much what I expected
Stayed 1 night in Oct 2023
Response from Comfort Inn on Oct 31, 2023
Dear John,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.As a Choice Privileges member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon. Sincerely,General ManagerComfort Inn

8/10 Good

Greg

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and helpful. Quiet, clean room. I was close to all that was needed.
Stayed 2 nights in Oct 2023
Response from Comfort Inn on Oct 31, 2023
Dear Greg,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.As a Choice Privileges member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon. Sincerely,General ManagerComfort Inn

10/10 Excellent

Deeya

Stayed 1 night in Oct 2023
Response from Comfort Inn Simcoe on Nov 18, 2023
Dear Deeya,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,General ManagerComfort Inn

10/10 Excellent

John J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel offers guests a hot breakfast of eggs or waffles, bacon or sausages and hash brown potatoes. Dinning area is small (3 tables) and can get crowded easily. Work around...meals are on paper plates, so a meal can be taken back to your room. Very happy with over-all experience.
Stayed 2 nights in Oct 2023
Response from Comfort Inn on Oct 18, 2023
Dear John, Thank you for the kind review regarding our staff during your recent stay at Comfort Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, General Manager Comfort Inn

4/10 Poor

Karl

Disliked: Cleanliness
Breakfast was great, rooms were average, unfortunately smelled musty. We changed rooms and the next room also smelled musty
Stayed 1 night in Oct 2023
Response from Comfort Inn Simcoe on Oct 14, 2023
Dear Karl,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.Sincerely,General Manager Comfort Inn

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing fancy. A basic, honest country motel.
Stayed 1 night in Oct 2023
Response from Comfort Inn Simcoe on Oct 12, 2023
Dear Greg, Thank you for taking the time to review our hotel.

10/10 Excellent

julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Oct 2023
Response from Comfort Inn Simcoe on Oct 12, 2023
Dear Julie, Thank you for taking the time to review our hotel.

10/10 Excellent

Roxene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and felt safe. Pleasant decor.
Stayed 1 night in Oct 2023
Response from Comfort Inn Simcoe on Oct 12, 2023
Dear Roxene, Thank you for taking the time to review our hotel.

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Comfort Inn Simcoe on Oct 12, 2023
Thank you for taking the time to review our hotel.

10/10 Excellent

Jacqueline

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the area, staff, and breakfast was great. The room was a bit small. Had to squeeze to get past the bed and desk area. The bathroom sink drained slowly. Other than that everything was great. Staff was super.
Stayed 2 nights in Sep 2023
Response from Comfort Inn Simcoe on Sep 27, 2023
Dear Jacqueline, Thank you for the kind review regarding our staff during your recent stay at Comfort Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, General Manager Comfort Inn

8/10 Good

Edwin

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness
Liked that the rooms were very clean. Staff were helpful with areas surroundings, meal, shopping etc. Liked everything. It was a central location for our needs. Pet friendly is very important to us.
Stayed 1 night in Sep 2023
Response from Comfort Inn Simcoe on Sep 26, 2023
Dear Edwin, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,General ManagerComfort Inn

8/10 Good

Jacklyn

Traveled with family
Liked: Staff & service, property conditions & facilities
The property is old but in good condition. Everything was generally clean. The staff was super friendly and helpful. I would go back for the customer service 😊
Stayed 1 night in Sep 2023
Response from Comfort Inn Simcoe on Sep 26, 2023
Dear Jacklyn, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,General ManagerComfort Inn

8/10 Good

Gail

Liked: Staff & service
Stayed 2 nights in Sep 2023
Response from Comfort Inn Simcoe on Sep 26, 2023
Dear Gail, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,General ManagerComfort Inn

6/10 Okay

Debbie

Liked: Staff & service
this is an older property so it smells musty a bit and the A/C units are loud. Breakfast was great! Friendly staff
Stayed 2 nights in Sep 2023
Response from Comfort Inn Simcoe on Sep 19, 2023
Dear Debbie,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.Sincerely,General Manager Comfort Inn

4/10 Poor

Margaret

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I had no shampoo or soap , bed was broken , was dirty , had an odour of mildew I asked for a discount and was told no or a full refund as it went up to them to make the decision on that , they offered to change rooms at all at midnight which would have been smaller beds and very inconvenient for me , so we did what we could to remain in that room , used an air mattress as we were from out of town , hope to see sone type of refund if possible plus we have pictures to prove it
Stayed 1 night in Sep 2023
Response from Comfort Inn Simcoe on Sep 19, 2023
Dear Margaret,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.Sincerely,General Manager Comfort Inn

8/10 Good

Gisèle

Stayed 1 night in Sep 2023
Response from Comfort Inn Simcoe on Oct 12, 2023
Thank you for taking the time to review our hotel.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
Stayed two nights and no maid service. No clean towels, bed not made, garbage not emptied. Room very musty and damp.
Stayed 2 nights in Sep 2023
Response from Comfort Inn on Sep 13, 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.Sincerely,General managerComfort Inn

8/10 Good

Richard

Stayed 2 nights in Aug 2023
Response from Comfort Inn on Oct 31, 2023
Dear Richard,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.As a Choice Privileges member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon. Sincerely,General ManagerComfort Inn

6/10 Okay

Cynthia

Liked: Cleanliness
TV didn't workat first, I got in the shower and wet my hair but shaaampoo bottle was empty, alarm beside bed didn't work,
Stayed 1 night in Aug 2023
Response from Comfort Inn on Sep 13, 2023
Dear Cynthia,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.Sincerely,General managerComfort Inn

8/10 Good

Anthony

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Comfort Inn on Sep 13, 2023
Dear Anthony,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,General ManagerComfort Inn

8/10 Good

Melinda, Rockland

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Convenient location, within 15 minutes of Port Dover beach.
Stayed 1 night in Aug 2023
Response from Comfort Inn on Sep 13, 2023
Dear Melinda,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,General ManagerComfort Inn

4/10 Poor

Barry

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very old property with bad customer service.
Stayed 1 night in Aug 2023
Response from Comfort Inn on Sep 13, 2023
Dear Barry,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.Sincerely,General managerComfort Inn

2/10 Terrible

William

Stayed 3 nights in Aug 2023
Response from Comfort Inn on Sep 13, 2023
Dear William,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.Sincerely,General managerComfort Inn

2/10 Terrible

Olesya

Stayed 1 night in Aug 2023
Response from Comfort Inn on Sep 13, 2023
Dear Olesya,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.Sincerely,General managerComfort Inn

10/10 Excellent

Laurie

Stayed 1 night in Aug 2023
Response from Comfort Inn on Sep 13, 2023
Dear Laurie,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,General ManagerComfort Inn