Ratings based on 107 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby Paul from UK
Great hotel, everything we needed and wanted.Posted Nov 25, 2013
The hotel was very pleasant, good decor and great service. Food was everything we could have wanted. Rooms were clean, spacious and well thought out.
for Everyoneby Jason from Syd
ExcellentPosted Nov 18, 2013
Pros: Very relaxing
Cons: A bit more information on the restaurant
Location: The mall is near by
for Couplesby A verified traveler
Great place to stay nearby from the airportPosted Nov 2, 2013
Pros: Brand new facilities, clean and comfort, feeling like your own apartment.
Location: quiet but very convenience to both airport and shopping, walking distance to the train station for traveling around.
stunning service and facilities with feeling of residency. convenience to shops and restaurants plus a few office buildings.
for Everyoneby Jocelyn from DC
Great hotel near the Singapore AirportPosted Oct 31, 2013
Beautifully appointed hotel One of the most comfortable beds we have ever encountered Spotlessly clean and attractive
for Everyoneby Brian from Surrey, B.C.
Nice hotel. Close to airport with free shuttlePosted Oct 30, 2013
Pros: Nice room. Food services good.
Location: Close to airport, free shuttle service
We spent only one night there, but enjoyed our stay.
for Business Travelersby Allan from Jakarta
Convenient for Changi AirportPosted Oct 21, 2013
Pros: Clean spacious rooms
Cons: Staff could be more hospitable.
Location: Very close to Changi Airport
Clean modern hotel with large rooms and good facilities. We took this hotel as we had a half day layover before our connecting flight and it was conveniently near the airport. Check in was good and functional but not really warm and welcoming. Room was clean and spacious. Problems began with no extra bed for my child which was delivered by a very surly staff member who looked like he had just got out of bed. It was simply placed on the floor and we were left to unpack it and set it up. No coffee was in the room and when ordered the incorrect capsules for the machine were sent. Beds were comfortable after the teething problems and a good night sleep was had. In the morning we found that only one breakfast was included despite the package being for three people. The additional cost was a small fortune, however the staff took pity on us and waived the extra charge.
for Everyoneby A verified traveler
Capri HotelPosted Oct 8, 2013
Pros: Very clean and comfortable with very pleasant staff
Location: Good Location near airport, train and shopping centre
Had a very comfortable time and with the shopping centre attached we found good coffee and food as well as shopping
for Everyoneby A verified traveler
Handy locationPosted Sep 25, 2013
Pros: We were only staying over for 1 night 2 days so close to the airport and close to a shopping center with plenty of shops and restaurants.
Location: Shopping center, Metro station
Stayed in a superior room - nice and big and kitchenette so with a 2 year old great. Only downfall was the construction going on 24x7 on a site next door.
for Everyoneby Allan from Toronto
Very poor servicePosted Sep 11, 2013
Pros: New hotel, large rooms
Cons: Service! Staff not well trained at all in basic hotel operations.
Location: Mall across from the hotel which is convenient.
Took 30 minutes to check in at midnight with only one person working reception and only one person in front of me. No operator on staff the next morning to take calls, so front desk staff had to handle calls and did not know how to conduct a collect call. Said they were busy and would call me back which they never did.
for Everyoneby Penny from London
Fantastic hotel close to airport.Posted Sep 3, 2013
Pros: Location. Modern. The pool. The rooms.
Cons: if Cafelicious served food later in the evening.
Location: Near to airport.
The best hotel out of the 4 hotels we have stayed in during stopovers. Great location as only 5-10 minutes from airport but we didn't hear any aircraft noise. Modern room/apartment. All rooms have small kitchenette. Lovely bathroom. We did have a small problem with our toilet not flushing but this was a minor flaw. Staff are helpful and well mannered. The "Cafelicious" on the ground floor had a good variety of food and cakes with an excellent and efficient service. Good prices too. We loved the pool and the changing rooms had a sauna and steam room all free of charge. Free wifi was a bonus after Australia. We would definitely stay here again and wished we had stayed for more than one night.