Ratings based on 391 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Brisbane

2 nights only. primary purpose , shopping.

Posted May 18, 2015
Pros: Proximity to Orchard road shopping
Cons: Hotel would benefit from overall refurbishment. Grouting in tiles is missing or discoloured , wallpaper is lifting at the edges ,access panels behind
Location: Shopping shopping , shopping
Hotel was obviously 5 star in its day, but is a little frayed around the edges now. Staff were pleasant , efficient and helpful
5 out of 5
Recommended
for Everyone
by A verified traveler

Central , as central can be

Posted May 10, 2015
Pros: staff is excellent ... !!! spacious, nice gym, nice pool, nice rooms :)
Cons: All good !!!
Location: Orchard Road , Little India ... the center of Singapore
Excellent staff, super friendly, making suggestions , that ware really helpful ... nice spacious hotel , good and big rooms ... excellent location , I go the again !
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 29, 2015
The Hotel is ok, its getting a little old for it age. The staff were very helpfully and fix all my problems.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Auckland

Excellent location

Posted Apr 16, 2015
Pros: Location on Orchard Road, yet close enough to other attractions such as Marina Sands.
Cons: Difficult to think of anything sensible!
Location: On Orchard Road, yet close enough to other attractions.
This is the third time that I have stayed at this hotel, and it continues to provide excellent comfort in a very convenient location. The staff are unfailingly helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 12, 2015
他の宿泊客(中国人?)が、夜遅くまで騒々しかった。それがなければもう少し印象は良かったと思う。レストランは虫がいたので、もう少し衛生面に気を遣った方がよいと思う。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Gumi

시내에서 가까워서 괜찮았던 것 같아요.

Posted Feb 21, 2015
Pros: 프리미엄서비스
Cons: 마리나베이샌즈호텔에 있다가 와서 그런지 호텔이 좀 좁아요. 구조적인 것이라서 개선은 안 될 듯 ㅎ
Location: 근처에 MRT Dobby 역이 있음. 환승역이라서 여기저기 다니기 편함. 근데 좀 걸어야 함. 5분~7분 근처 쇼핑몰이 많다고 함.
돈이 좋구나.. ㅎ 하루에 90 싱달러 더 주고 프리미엄서비스를 이용, 프리미엄 라운지를 사용했어요. 붐비지 않고, 한국인 직원도 거기 있었고, 음료수 공짜, 슬링 공짜, 과자나 기타 케익 공짜. 거기다가 전기밥솥에 밥하고 김치까지 구비하고 있었음. 여행동안 물 걱정은 안 했어요. 비싼 에비안 물 맨날 여기서 공짜로 받아서 씀 ㅋㅋ
3 out of 5
Recommended
for Families
by KAIAN

This traveler left a rating score only Posted Feb 18, 2015 on Hotels.com
3 out of 5
by A verified travelerfrom Vietnam

Not very satisfied

Posted Feb 18, 2015
The room is ok, bedding is good. Hotel location is very close to shopping center. Anyway, the hotel and lobby is not nice. Hotel is sitting on top of a quite shopping center and not luxury at all. Hotel breakfast is poor, compared to that of Holiday Inn, while the price is higher. This hotel should be 3 star, not 4 star at all.
5 out of 5
by Leisa Kellyfrom Australia - QLD - Brisbane

Posted Feb 12, 2015
Pros: Service
Cons: The shopping mall attached - most shops closed down
Location: Close to everything
Facilities: Good; Cleanliness: Faultless; lady at your desk was very helpful and lovely
4 out of 5
Recommended
for Families
by A verified traveler

ants in room?!

Posted Feb 4, 2015 on Hotels.com
-Unfriendly reception staff as we were checking in. -Ants were found in our bathroom. -My mothers room had water leaking from the air conditioner. Other than that the room was fairly spacious and okay.