Ratings based on 593 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
84% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Perth

Lovely central hotel

Posted Jan 23, 2015
Pros: Friendly helpful staff Pool area Central location
Very friendly and helpful staff who gave us early check-in, helped get us taxis, recommended things to do & even reminded me to check for my travel docs when checking out (which were still in the room safe!). Comfy bed, cold a/c, gorgeous pool and spa area, many dining options (though a bit expensive for us). Caught the bus to Orchard Rd which was a 10min ride for $1.40 (1 adult 1 child). Not far from Chinatown, Merlion Park & Marina Bay areas. Only stayed 1 night but this hotel was divine compared to the one we had just stayed in on Sentosa Island. Only small complaint was that the room had a faint smell of smoke which had been disguised with air freshner (even though it was a non smoking room/floor). But would definitely stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Sehr empfehlenswert!

Posted Jan 16, 2015
Es war sehr angenehm! Personal waren sehr freundlich, kompetent und hilfsbereit! Wir w├╝rden jederzeit nochmal kommen! Kurze gesagt: Top! Deshalb 5Sterne!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom my

Spacious room

Posted Jan 14, 2015
The hotel staff were great.. The only thing it's not easy to go anywhere frm there
4 out of 5
Recommended
for Getaway With Friends
by Eric

This traveler left a rating score only Posted Dec 19, 2014 on Hotels.com
4 out of 5
by Matthew Purcellfrom Australia - QLD - Brisbane

Posted Dec 15, 2014
Pros: Price
Cons: Checked into wrong room initially
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Dec 11, 2014 on Hotels.com
5 out of 5
Recommended
for Families
by Chuafrom Sngapore

will come back again

Posted Dec 10, 2014 on Hotels.com
good for short term holiday
1 out of 5
Recommended
for Business Travelers
by A verified traveler

Not going back....

Posted Dec 8, 2014 on Hotels.com
Wanted to change my arrival date due to a business delay and then extend my trip but the management made me pay for the first night anyway. Decided to take my business elsewhere for the rest of the trip and would not ever stay at this place again. So instead of 10 nights they only got 3 nights of my business. Decent hotel inside but lots of wear and tear that is noticeable.
5 out of 5
by Craig Petersenfrom Australia - VIC - Melbourne

Posted Dec 2, 2014
Pros: Very polite,attentive staff
Cons: 20 minute walk to nearest MRT station
Fantastic, value for money experience and reliable internet
4 out of 5
by Yun Xiong Tanfrom Singapore

Posted Nov 25, 2014
Pros: Price and location was good.
Cons: Club lounge was below expectations.
Location: Great
Facilities: Nothing special; Value: Reasonable; Service: Professional; Cleanliness: Lovely;