Ratings based on 585 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

Great central location with excellent facilities.

Posted Oct 16, 2014
Pros: The pool is great to relax by after some around the corner shopping and the friendly staff even if it is at "Singapore time" sometimes
Location: Everything was at your fingertips, shopping, The Raffles Hotel right over the road, the casino, Marina Bay, China Town, Clark Quay, Sentosa Island and
We stayed for 5 nights but then extended for one more night. I have been there for conferences and experienced all of the hotel restaurants previously which are amazing. This time we focused on the ourside food and shopping experiences and they were all really close and great. Even the local "stall" food and sitting out with the locals at the Marina area is great and good prices. Everything starts a little later in Singapore but this gives you a chance to sleep in and at your leisure start your eating/shopping experiences which go well into the night.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Nice hotel, good location

Posted Oct 14, 2014
Nice hotel, good location opposite Raffles & close to City Hall MRT. Good pool area & choice of restaurants. Bar on 70th floor of adjoining Swisshotel a must for the views!
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Gurgaon

Fantastic hotel! Love the view from the 24th floor

Posted Oct 10, 2014
Pros: Service, free wifi if you are a member.
Cons: Very expensive
I had gone for a business trip for 4 days.. Love the detailed attention at checkin and checkout. I was upgraded to a suite and generous amounts of fruit and chocolate was supplied to my room daily. Breakfast in preggo is sumptuous and would be better if booked alongside the room. Loved it and would be back soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from PERTH, WA

Convenient location.

Posted Sep 17, 2014
Pros: Excellent and very comfortable accommodation in Premier room.
Location: Very good location close to excellent public transport system making it easy to travel about using a travel card valid on trains and buses.
Would recommend this hotel to other travelers for its comfort and location..
5 out of 5
Recommended
for Everyone
by A verified traveler from sydney

I have stayed there over the years and it has neve

Posted Sep 13, 2014
Pros: The friendliness of the staff and the location
Cons: Nothing
Location: Ideal location for moving around Singapore
Excellent staff, great location and the rooms were clean and large.
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago, il

Great hotel in convenient location

Posted Sep 1, 2014
This was a terrific hotel in a great location. The room was modern and spacious, with a particularly great bathroom. Staff was friendly and helpful. The hotel sits above an MRT station so it's easy to get anywhere. Easy walk to the waterfront and Merlion Park.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lichfield

Fantastic

Posted Aug 21, 2014
Pros: Everything from staff, room service, facilities and location, it was all so perfect.
Cons: We felt that there was little that needed changing if anything at all.
Location: Once again this is a very central location with amazing MRT access to most of the City, and also good walking distance to most sights.
Myself and the girlfriend have just had 6 nights in the wonderful Hotel, we have not a bad word to say about this fantastic location. I emailed the Hotel prior to organise a room with a view, and that we got. Located on the 11th floor we had views facing the War Memorial and Singapore Flyer, both day and night it was fantastic. The only minor thing I will mention but no complain about is the Breakfast Buffett at the Aligatior located on the 8th floor by the pool!! very very expensive. So If I could say anything if you want food in the mornings then you have lots of other choice such as Marche located on the ground floor just outside the Hotel, or plenty of choice in the basement of the Shopping Centre the Hotel is located in/by. It was also my birthday on one of the nights during our stay and we returned to our room and there was a delicious birthday cake awaiting.....nice touch Fairmont.
4 out of 5
Recommended
for Everyone
by A verified traveler from jakarta

nice fully renovated hotel. Good and friendly

Posted Aug 11, 2014
Pros: nice room and friendly staff
Cons: royal services
Location: good location close to shopping mall
good experience , friendly staff and nice room. the experience start from the moment you enter the hotel, the guests service staff was very helpfull and attentive. the front desk staff was very friendly and helpfull. the concierge need a little improvement on friendliness. the room was clean and tidy.. good experience and certainly will return to the hotel
3 out of 5
by A verified traveler

Good rooms, but no sound proofing

Posted Aug 11, 2014
The rooms were lovely, the staff were great and the location was excellent... But the walls were paper thin. Our room was evidently next our neighbours toilet and it each time they went, the whole bloody room shook. It was impossible to sleep through.
4 out of 5
Recommended
for Everyone
by A verified traveler from Manila

Saturday at Fairmont

Posted Aug 8, 2014
Pros: The location, the staff, the service
Cons: Pool area is small for the size of the hotel. Include breakfast on weekends please.
I arrived at 9am and was surprised to receive access to their guest lounge for coffee and shower as my room would not be ready until 2pm. That made all the difference for me as I just need these two things to start my day of touring. Also the luggage service to the room was lightening speed. A rare treat. And the front desk staff goes out of their way to make sure you have everything you need. Thanks.