Ratings based on 537 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler from Perth Australia

Great hotel, well located close to shops.

Posted Jul 10, 2014
Pros: Everything
Cons: Can't think of anything.
Location: Good shopping nearby and centrally located.
Enjoyed our stay and will go back again. Staff were very friendly and helpful. The facilities offered catered to our needs. The breakfast is just amazing, the choices were plentiful.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Manila, Philippines

Great classy hotel in central location

Posted Jul 8, 2014
Pros: It was elegant, good sitting areas/meeting areas, great service, rooms are big w great view, shopping in the building, okay food.
Cons: Outlets near the tables in the meeting rooms so computers can be charged. More snack or finger food to munch while meeting.
Location: Great shopping and restaurants in the hotel and the mall. Walking distance to bug is, near MBS, MRT downstairs. everything was convenient and nearby
I was there for business meetings with people from other countries - some staying at the same hotel, some at different hotels - one at Marina Bay Sands, one at the Intercon, one who lived near Changi airport. The hotel was easy to get to from the highway, the guy at intercom walked, the guy at MBS could either come by MRT or cab in 5-10 mins. So it was central. We started at breakfast and spent the rest of the day sitting at the tables at Anti-dote - the bar near the entrance on the ground floor where service was excellent, chairs were comfortable, it was quiet. Perfect for this.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Conveniently Located to Everything

Posted Jul 4, 2014
Pros: Location, cleanliness & staff.
Cons: The wifi dropped in and out very frequently
Location: Everything...
Quick check in and check out. Room spotless with amazing views! Room service quick and efficient . Loved my stay at The Fairmont and would definitely recommend to any friend visiting Singapore. Will be back there very soon.
5 out of 5
Recommended
for Everyone
by Keith from Christchurch New Zealand

Great Stay

Posted Jun 28, 2014
Pros: Standard of room, facilities and location.
Location: Because its linked to the Shopping complex you have an amazing range of shopping and dining options. Good pool.
We had a recently renovated room. Fabulous and superbly comfortable. Very well appointed with large comfortable bed and great shower in the luxury bathroom. Staff very helpful. We took the tube (MRT) in from airport which took us to City Hall stop, then through the Shopping complex straight into Hotel. So convenient. Will definitely stay again.
5 out of 5
Recommended
for Everyone
by Stephen from Australia

Great hotel.Well situated

Posted Jun 22, 2014
Service was first rate and the room was very comfortable. From the moment we arrived till the day we left the staff could not do enough to help and were at all times genuinely friendly. The hotel itself is great and excellent value for money.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel for a business stay

Posted Jun 20, 2014
Pros: There is simply nothing to dislike!
Cons: Cost of late checkouts to accommodate late flights back to the UK
Quite simply you would struggle to better the Fairmont. Great rooms, great staff, a supermarket underneath the hotel selling a great selection of wine and beer at reasonable prices - what more could you ask for?
2 out of 5
by A verified traveler

Expecting more from Fairmont

Posted Jun 13, 2014
I was expecting more from Fairmont. Compared to other Fairmont hotels, this one in Singapore is terrible. Room was old and dirty. Looked like a 2 star hotel.
5 out of 5
Recommended
for Everyone
by Bron from Brisbane, Australia

Great Location

Posted Jun 13, 2014
Check-in was fast and extremely friendly. Staff very attentive and wanted to help us straight away. Room clean and very comfortable with everything that we wanted. The location above City Hall MRT and shopping was perfect for us to be able to get around the city.
5 out of 5
Recommended
for Everyone
by Bob from Swansea, UK

BRILLIANT HOTEL... COULDN'T FAULT IT

Posted Jun 10, 2014
Pros: Location, luxury
Cons: Make restaurants more reasonable
Location: All the Singapore sights are near and the city tour bus passes right outside
Lovely hotel, very well placed in the City and lovely staff. Nothing is too much. In fairness its not cheap but then you wouldn't expect it from a Fairmont and in Singapore where most things are a tad on the expensive side! Found the restaurants very expensive though so did eat out. A great place to stay though, no problems with it at all.
5 out of 5
Recommended
for Everyone
by Deb from Berry NSW

Comfort & Great service in Central Singapore

Posted Jun 10, 2014
Pros: Huge supersoft bed, bedding & towells, quality toiletries etc ,bottled water, great food and really good customer service & advice from all staff.
Cons: Wi fi should be free to all rooms, not just Presidential customers.
Location: Hotel 15mins via taxi from airport, & Gardens by the Bay. Direct access to Raflles shopping centre & food court , also Salt Bar &Tapas. Very central.
Stayed in a newly refurbished suite in the North Tower, a corner room on the 13th floor. After a bad flight from UK & jet lag it was great to fall into a huge comfortable bed,large room with 2 picture windows/balconys with automated drapes that kept the room cocooned and quiet. Only negative was no free wifi. Room service was excellent, and the 23 rd floor exec club came as part of the package, well worthwhile with great service, food and drinks all complementary. Breakfast in a choice of locations, with different time frames was also appreciated. Great attention & customer service advice turned a 2 day stopover into a relaxing, enjoyable stay.