Ratings based on 598 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified travelerfrom australia

asked and received upgrade Bed the best ever

Posted Oct 31, 2014
Pros: location , friendly and efficient staff who are very helpful and listen
Cons: reception upgrade finished so now great
Location: do sunday brunch at euqador with window seat
all staff make sure there are no blips Breakfast best ever rooms very clean always
4 out of 5
for Everyone
by A verified travelerfrom London, UK

Hotel opposite Raffles.

Posted Oct 28, 2014
As usual in Singapore, this hotel was very efficient, well planned, well positioned and a pleasure to stay at. Breakfast not included, but offered as a promotional deal and welcomed as such. Nice pool, slightly outdated but functional fitness centre. Good size room and excellent bathroom with tropical rainforest shower.
5 out of 5
for Everyone
by A verified travelerfrom Melbourne, Australia

Great central location with excellent facilities.

Posted Oct 16, 2014
Pros: The pool is great to relax by after some around the corner shopping and the friendly staff even if it is at "Singapore time" sometimes
Location: Everything was at your fingertips, shopping, The Raffles Hotel right over the road, the casino, Marina Bay, China Town, Clark Quay, Sentosa Island and
We stayed for 5 nights but then extended for one more night. I have been there for conferences and experienced all of the hotel restaurants previously which are amazing. This time we focused on the ourside food and shopping experiences and they were all really close and great. Even the local "stall" food and sitting out with the locals at the Marina area is great and good prices. Everything starts a little later in Singapore but this gives you a chance to sleep in and at your leisure start your eating/shopping experiences which go well into the night.
4 out of 5
for Everyone
by A verified travelerfrom UK

Nice hotel, good location

Posted Oct 14, 2014
Nice hotel, good location opposite Raffles & close to City Hall MRT. Good pool area & choice of restaurants. Bar on 70th floor of adjoining Swisshotel a must for the views!
5 out of 5
for Business Travelers
by A verified travelerfrom Gurgaon

Fantastic hotel! Love the view from the 24th floor

Posted Oct 10, 2014
Pros: Service, free wifi if you are a member.
Cons: Very expensive
I had gone for a business trip for 4 days.. Love the detailed attention at checkin and checkout. I was upgraded to a suite and generous amounts of fruit and chocolate was supplied to my room daily. Breakfast in preggo is sumptuous and would be better if booked alongside the room. Loved it and would be back soon.
4 out of 5
for Everyone
by A verified travelerfrom PERTH, WA

Convenient location.

Posted Sep 17, 2014
Pros: Excellent and very comfortable accommodation in Premier room.
Location: Very good location close to excellent public transport system making it easy to travel about using a travel card valid on trains and buses.
Would recommend this hotel to other travelers for its comfort and location..
5 out of 5
for Everyone
by A verified travelerfrom sydney

I have stayed there over the years and it has neve

Posted Sep 13, 2014
Pros: The friendliness of the staff and the location
Cons: Nothing
Location: Ideal location for moving around Singapore
Excellent staff, great location and the rooms were clean and large.
5 out of 5
for Everyone
by A verified travelerfrom chicago, il

Great hotel in convenient location

Posted Sep 1, 2014
This was a terrific hotel in a great location. The room was modern and spacious, with a particularly great bathroom. Staff was friendly and helpful. The hotel sits above an MRT station so it's easy to get anywhere. Easy walk to the waterfront and Merlion Park.
5 out of 5
for Everyone
by A verified travelerfrom Lichfield


Posted Aug 21, 2014
Pros: Everything from staff, room service, facilities and location, it was all so perfect.
Cons: We felt that there was little that needed changing if anything at all.
Location: Once again this is a very central location with amazing MRT access to most of the City, and also good walking distance to most sights.
Myself and the girlfriend have just had 6 nights in the wonderful Hotel, we have not a bad word to say about this fantastic location. I emailed the Hotel prior to organise a room with a view, and that we got. Located on the 11th floor we had views facing the War Memorial and Singapore Flyer, both day and night it was fantastic. The only minor thing I will mention but no complain about is the Breakfast Buffett at the Aligatior located on the 8th floor by the pool!! very very expensive. So If I could say anything if you want food in the mornings then you have lots of other choice such as Marche located on the ground floor just outside the Hotel, or plenty of choice in the basement of the Shopping Centre the Hotel is located in/by. It was also my birthday on one of the nights during our stay and we returned to our room and there was a delicious birthday cake awaiting.....nice touch Fairmont.
5 out of 5
by Voonfrom Malaysia

Great location

Posted Aug 19, 2014 on Hotels.com
Location of the hotel, near to the MRT station, was great. The room was comfortable with a great view of Marina Bay.