Ratings based on 573 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from sydney
I have stayed there over the years and it has nevePosted Sep 13, 2014
Pros: The friendliness of the staff and the location
Location: Ideal location for moving around Singapore
Excellent staff, great location and the rooms were clean and large.
for Everyoneby A verified traveler from chicago, il
Great hotel in convenient locationPosted Sep 1, 2014
This was a terrific hotel in a great location. The room was modern and spacious, with a particularly great bathroom. Staff was friendly and helpful. The hotel sits above an MRT station so it's easy to get anywhere. Easy walk to the waterfront and Merlion Park.
for Everyoneby A verified traveler from Lichfield
FantasticPosted Aug 21, 2014
Pros: Everything from staff, room service, facilities and location, it was all so perfect.
Cons: We felt that there was little that needed changing if anything at all.
Location: Once again this is a very central location with amazing MRT access to most of the City, and also good walking distance to most sights.
Myself and the girlfriend have just had 6 nights in the wonderful Hotel, we have not a bad word to say about this fantastic location. I emailed the Hotel prior to organise a room with a view, and that we got. Located on the 11th floor we had views facing the War Memorial and Singapore Flyer, both day and night it was fantastic. The only minor thing I will mention but no complain about is the Breakfast Buffett at the Aligatior located on the 8th floor by the pool!! very very expensive. So If I could say anything if you want food in the mornings then you have lots of other choice such as Marche located on the ground floor just outside the Hotel, or plenty of choice in the basement of the Shopping Centre the Hotel is located in/by. It was also my birthday on one of the nights during our stay and we returned to our room and there was a delicious birthday cake awaiting.....nice touch Fairmont.
for Everyoneby A verified traveler from jakarta
nice fully renovated hotel. Good and friendlyPosted Aug 11, 2014
Pros: nice room and friendly staff
Cons: royal services
Location: good location close to shopping mall
good experience , friendly staff and nice room. the experience start from the moment you enter the hotel, the guests service staff was very helpfull and attentive. the front desk staff was very friendly and helpfull. the concierge need a little improvement on friendliness. the room was clean and tidy.. good experience and certainly will return to the hotel
by A verified traveler
Good rooms, but no sound proofingPosted Aug 11, 2014
The rooms were lovely, the staff were great and the location was excellent... But the walls were paper thin. Our room was evidently next our neighbours toilet and it each time they went, the whole bloody room shook. It was impossible to sleep through.
for Everyoneby A verified traveler from Manila
Saturday at FairmontPosted Aug 8, 2014
Pros: The location, the staff, the service
Cons: Pool area is small for the size of the hotel. Include breakfast on weekends please.
I arrived at 9am and was surprised to receive access to their guest lounge for coffee and shower as my room would not be ready until 2pm. That made all the difference for me as I just need these two things to start my day of touring. Also the luggage service to the room was lightening speed. A rare treat. And the front desk staff goes out of their way to make sure you have everything you need. Thanks.
for Couplesby A verified traveler from Scotland
Very nice hotel in great locationPosted Aug 2, 2014
Pros: its in a great location.
Location: close to Clarke Quay and Marina Bay.
we stayed 3 nights room only so I cannot comment on food. It was very nice. bedroom was a bit dated but lovely comfy bed.
for Everyoneby A verified traveler from Sydney
Location! Location! Location!Posted Aug 2, 2014
Location: Hotel is located above City Hall Metro. Trains very efficient. Gardens by the Bay (a must do), Arab Street, Chinatown, Little India all close by.
I stayed at the Fairmont Hotel for five nights last week and had a Harbour View Room on the 17th floor of the South Tower with a view to die for! The room was large and well appointed with a super comfy bed and soft feather pillows. I really enjoyed the rain shower and the large fluffy towels were very welcome. The bedroom and bathroom were spotlessly clean. The buffet breakfast at the hotel was of a high standard and the staff, although busy during the times I was there, were always friendly and efficient. After a couple of days the staff were addressing me by my name and I was quite touched. Attention to detail is so important. I did not eat at any of the hotel restaurants - there was so much choice in the food mall just below the hotel. The location of the hotel is excellent. It is central to everything and so convenient to Raffles City Mall and City Hall Metro. I used the Metro for all my travels around Singapore. After a long, hot day of walking around the city, it was always such a pleasure to be able to return to my room and THAT fabulous view, especially at night with the laser show in ever changing colours. I really enjoyed my stay at the Fairmont Hotel, will recommend it to family and friends, and can't wait to make a return visit.
for Everyoneby A verified traveler
Great hotelPosted Jul 31, 2014
A really great hotel; the decor and finishings are excellent. The staff were all very friendly and interactive. The hotel has a great location so it is very easy to get anywhere in Singapore. An excellent stay and we are looking forward to our return!
for Everyoneby A verified traveler
Good hotel, decent locationPosted Jul 30, 2014
Pros: Service, location, connected to Raffles City
Cons: Bathroom (toilet, shower, sink)
Location: There is Raffles City which is a mall that is connected to two train stations making it convenient.
Stayed on the 8th floor which was convenient for me. Room was a very good size and everything was there, including a toothbrush! Bed was nice and plush, pillows were good. Blankets were light as Singapore is really too hot and humid, but sometimes, the air conditioner made the room too cold. Bathroom was also a very large size. Only things I didn't like were the shower system (overhead and manual spray-head?), the toilet which seemed old, and the sink didn't drain fast enough. Although the hotel and accomodations were quite good, I could see the hotel isn't young anymore. The service was excellent and it was connected to Raffles City which was super convenient. Overall a good place.