Ratings based on 906 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Luxembourg

Superb Staff

Posted Jan 23, 2015
Pros: The staff as stated above
Location: It is a fantastic location a short distance to China Town, and right across the street from the famous Raffles Hotel
I was extremely happy with the courteous, caring and professional way in which your staff continuously catered to my requests and requirements. On 2 seperate occassions the Management and Security staff assisted me when my lady lost hee I Phone and bag. I honestly did not think there would be any chance of retrieving either, yet your staff diligently did what they do best....taking care of your guests. They not only retrieved both but did so in very quick manner. There are many other examples I could point out, but it can be all summarized by stating that the Singapore Fairmont staff were without a doubt first rate hosts, that truly have a passion to serve and meet the needs of their guests. . In short they made us feel very much at home and wedefinitely felt like honored guests in someones home...the Fairmont! You are fantastic hosts Well done Fairmont!!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Jose, CA

Nice hotel, great location

Posted Jan 22, 2015
Pros: Rooms, location, decor
Cons: service
Location: Central location, walking distance to most attractions, MTR station right under
Great rooms, modern, spacious and the hotel location is very good, right across from Raffles hotel. The only drawback was during our check-in when a receptionist offered a twin room instead a king room that we booked few months in advance saying that all king rooms are taken. After some waiting, the issue was resolved, but spoiled our experience and the first impression of the hotel.
4 out of 5
by A verified travelerfrom new hersey

There are better hotels

Posted Jan 18, 2015
Stayed in better hotels I was offered Marina view room for 50 $ extra per night - big mistake for agreeing on my part Not worth it Noise from garage exhaust system and noise from room next door Rooms were connected by two locked doors There are better hotels in Singapore Location good
4 out of 5
Recommended
for Families
by A verified traveler

食行便利,住得舒適

Posted Jan 12, 2015
Pros: 交通便利、房間整潔
-酒店近地鐵站(入商場後走約5分鐘到)、近商場、食肆, 適當一家大小住宿. -房間整齊清潔, 大堂不算大, 但勝在清靜, 不會用作local tour的集合地點. -建議"特快check out服務"不要使用, 服務員叫客人填表check out, 說之後會e-mail通知完成程序, 但最後沒有做到. -整體服務是不錯的.
4 out of 5
Recommended
for Everyone
by A verified traveler

good hotel

Posted Jan 9, 2015
Cons: very slowly check in
Location: nice location. 10 min to orchard road by taxi. to marina bay around 15 min by walk
pretty well. i will recommend premier room. breakfast not bed.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Good location, super comfortable beds, very clean

Posted Jan 6, 2015
Pros: Everything is perfect, the staff is great, very helpful and responsive (we had a problem). The beds are incredible! Very peaceful atmosphere overall.
Cons: Nothing we can think of.
Location: You can walk to Orchard Road with all the shops in about 15 min or get an underground train or bus. It's very near but not right there. .
Fantastic location, very comfortable bed, unbelievably so and I would like to know what they are to see if I can get something similar at home! We had a fantastic city view from a high floor and this makes a nice atmosphere and awareness of your surroundings. There is a big shopping centre downstairs with lots of different shops (Raffles City) and lots of food choice - a ''food court'' which is always busy and the food is good quality with reasonable prices. The outside area of the hotel has 2 pools, one bigger deeper and one shallower smaller for children. It was possible to swim lengths in the big pool at quiet times so it's not too small. The small pool got much busier with children and everyone seemed very happy. The gym is good, there is a spa and all the facilities are shared with Swissotel next door. We were there at Christmas so probably very busy for them. We were very tired and spent a lot of time resting in the shade by the pool and it was a lovely peaceful place even with lots of families and young children. We liked it so much we'd go back again any time :-)
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Jan 5, 2015
This hotel is very centrally located. It is easy to get to from the airport. It is very close to 2 MRT stations, however you can walk to many locations.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne

Elegant hotel in great location

Posted Dec 31, 2014
My second stay at The Fairmont and it has only gotten better over the years. The staff are excellent and professional and very helpful. The location is fantastic. Attached to Raffles Mall and only a short 5 min taxi to Bugus Junction. We chose the club room package and it was good value. would highly recommend this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

スタッフの対応◎

Posted Dec 30, 2014
とても親切な対応。 フロントもドアマンも、みなさん親切でした。 部屋も掃除が行き届いていて、とても清潔でした。
5 out of 5
Recommended
for Couples
by A verified travelerfrom Frankfurt

Zentral gelegenes 5-Sterne Hotel. Sehr empfehlensw

Posted Dec 28, 2014
Pros: Hatten Zimmer mit grandiosem Ausblick auf die Marina Bay
Cons: Frühstücksservice/Wartezeiten bei stark ausgebuchtem Hotel
Location: Zentral an der Marina bay gelegen, gegenüber dem Raffels Hotel, von dem aus die Sehenswürdigkeiten der Stadt bequem erreicht werden können
Abholung vom Flughafen wurde über das Hotel arrangiert. Äußerst freundlicher Empfang direkt am Hoteleingang mit check-in Vorgang auf dem Zimmer. Zimmer mit sehr guter Ausstattung. Die gesamte Anlage machte einen sehr gepflegten Eindruck. Einziger Minuspunkt war das Frühstück im Hauptrestaurant Prego, das wir wegen extremer Wartezeiten nicht nutzten. Allerdings bietet das Hotel eine Alternative in der Bar/ Café und am Pool, jedoch mit eingeschränkter Auswahl. Zur Erkundung der Stadt ist das Hotel sehr günstig gelegen. Zu Fuß, mit dem Bus oder Taxi ist alles schnell und bequem erreichbar. Hotel bietet direkten Zugang zu einer der besten Shopping-Malls von Singapur. Wir würden das Hotel beim nächsten Besuch wieder aufsuchen.