Ratings based on 28 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
82% of guests recommend
3.0 Room cleanliness
3.3 Service & staff
2.6 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by Dale from Sunshine Coast, Queensland, Australia

Great, clean, modern budget hotel at Bugis

Posted Jun 20, 2014
Pros: I loved the fragrance when we walked in the front door, the helpful, well presented staff, modern facilities and convenient location.
Cons: We had to get used to the small bathroom and the shower on the wall. It was a bit hard to shower without drenching the entire room.
Location: The hotel was close to transport (both buses and trains), shops, the National Library where we saw a Chinese Opera and other attractions.
My aunt and I recently stayed at the Fragrance Hotel at Bugis for 5 nights. I thought the hotel was excellent value for money. The hotel is conveniently located near the Bugis train station and a number of large shopping centres. We used public transport every day, the location was perfect. There was also a convenient 7/11 store next door and many restaurants nearby. The staff were pleasant, friendly and helpful. When we arrived they asked us if we would prefer a room with a window and a double bed or the two singles and no window. We chose to keep the room with two singles. Having no window was fine. The room was small and our bathroom even smaller, but we were only there to sleep, so it was no problem. We are used to larger rooms but did not find the room too much of a problem. We appreciated the cleanliness of the room and the modern feel of the hotel. The hotel was a perfect base to explore Singapore.
4 out of 5
for Everyone
by A verified traveler

Good location

Posted Apr 20, 2014
Pros: Location of hotel
5 minutes walk to tourist buses, restaurants and shopping centres
2 out of 5
for Business Travelers
by A verified traveler

old with bad smell

Posted Mar 16, 2014 on Hotels.com
Please do not believe the website photo with window. I stay in the room without window. Floor is dirty, room with bad smell and dusty. Only a few local TV channels, TV screen is dark. I never come back again.
3 out of 5
by CL from Malaysia

Great Location

Posted Dec 26, 2013 on Hotels.com
2 out of 5
for Business Travelers
by Heath from Singapore

Get what you pay for

Posted Dec 19, 2013 on Hotels.com
Hotel in good location. But don't expect much.
2 out of 5
by asia from Traveller

No Fragrance

Posted Nov 22, 2013
We booked this hotel because everything in Singapore is expensive. We were staying just for a night as a stopover. The room was a shoebox with no window. Bathroom was small enough for one person only. The room stank badly which was surprising because the lobby and lift smelled good. The double bed was not big. I am 5'8 and my feet were hanging slightly at the edge. One night is enough for this place!
3 out of 5
for Students
by Liu from hong kong

Location is great. Rooms are small

Posted Nov 7, 2013
Pros: The location
Cons: The bathrooms
Location: Hainan chicken rice and foot massage around the corner, shopping one block down to Buguis Junction
I stayed three nights, the first two was not so good as the room have no window, and for the third I pay extra to change to another room with window, feel so much nicer
2 out of 5
by Donjefe from Holland

Good neighbourhood/Poor quality hotel

Posted Oct 10, 2013 on Hotels.com
Situated on a good location in the center of lively Bugis, only the hotelrooms where of poor quality and staff not so much smilers.
1 out of 5
by A verified traveler

Room smelled of urine

Posted Aug 23, 2013
Although the hotel staff was friendly, most of the rooms were windowless which was not indicated anywhere. Also, my room smelled of urine.
3 out of 5
for Getaway With Friends
by Cathy

This traveler left a rating score only Posted Aug 16, 2013 on Hotels.com