Ratings based on 149 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
89% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
2.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Not what I expected

Posted Jul 28, 2014
Pros: The price was cheaper than other hotels I checked out.
Cons: The facilities were embellished on the website. The "gym" is a single treadmill and stair-master and the "pool" is shallow wading pool.
Location: The location is ideal: Right in the heart of Clark Quay/China Town.There are malls and local food markets all around the hotel.
The locations and price make this hotel attractive. If your are planning on spending most of your time exploring the city rather than staying in, then this budget hotel might be worth the price. However, I was able to find smaller less comfortable hostels in the same neighborhood for a fraction of the cost and would opt for super budget hostels over Fragrance if I were to return.
5 out of 5
Recommended
for Everyone
by Stephanie from Auckland, New Zealand

Clean, location okay

Posted Jun 29, 2014
Pros: Clean, hot water, AC, close to MRT and food.
Cons: Bigger rooms, fridges, an air conditioned gym.
Location: Near to the MRT (train station) that goes all over Singapore; near a strip of shops and bars. Close to a bus stop too.
We found this hotel clean, the staff friendly, and the rooms relatively comfortable. The rooms were a tad small (as is to be expected in Singapore), and we didn't get fridges (which would have been nice), but we had jugs to cook water with and the AC and shower worked well. The rooftop pool was also great - as was the view of all the skyscrapers. The location was pretty good - close to the MRT, and taxis relatively available nearby. There was also a great strip of little shops near the hotel that are on a road that is closed off on Friday/Saturday nights (I think) which we frequented. I would stay again :-).
3 out of 5
Recommended
for Everyone
by Yusoff from Malaysia

Small hotel room; close to city centre

Posted Jun 20, 2014
Pros: Distance to MRT station; cheap
Cons: Cleaner bedsheets; some were mildly stained.
I came to Singapore to have fun at Universal Studios. I chose the hotel because it was relatively cheap and it was situated just nicely near an MRT station/shopping complex.The rooms were small compared to the photos but my days were spent outside the hotel so the lack of space didn't bother me much. Helps if you don't pack many items too.
3 out of 5
by Chelsy from Indonesia

Good location

Posted Jun 4, 2014
Cons: not clean the room for 2 days until reminded to do it after lunch.
Overall ok but room cleaning not consistent and not flexible in time.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted May 19, 2014 on Hotels.com
3 out of 5
Recommended
for Business Travelers
by Jesper

This traveler left a rating score only Posted May 11, 2014 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by Joe from Australia

Helpful staff

Posted May 3, 2014 on Hotels.com
When my wife found herself stranded in the city, several members of staff provided assistance and one in particular demonstrated good initiative to help resolve the problem.
4 out of 5
Recommended
for Everyone
by A verified traveler

fragrance hotel

Posted Apr 28, 2014
Pros: this hotel is good for 1 person staying 1-2 nights. good location with shops etc close by.
Cons: there is not much the hotel can do. it understands its market and the people it is attracts
Location: good location with shops etc close by.
this hotel is good for 1 person staying 1-2 nights. good location with shops etc close by. i would not choose this hotel for any longer period.
2 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Apr 17, 2014 on Hotels.com
2 out of 5
Recommended
for Business Travelers
by A verified traveler

rooms to small

Posted Apr 8, 2014 on Hotels.com
Tidy and close to the railway But the rooms are very small