Dear paranjothy, Thank you for choosing to stay with us and for giving us a perfect score. Please do let us know whenever you are coming back to visit, and we will definitely do our best to take care of you. Should you have any further comments or preferences, feel free to share them with us.Thank you.Regards,Douglas HengFront Office Manager

Dear Maureen,Greetings from the InterContinental Singapore Robertson Quay! We sincerely thank you for the wonderful score that you have provided, as perfection in our service delivery and facilities is what we strive for. We are pleased that you enjoyed the convenience that our location provided.We hope that you will still choose to stay with us during your travels to Singapore in the near future, and if you do, please feel free to reach out. Thank you.Warmest Regards, Douglas Heng Front Office Manager

Dear Si,Greetings from the InterContinental Singapore Robertson Quay! We sincerely thank you for the wonderful score that you have provided, as perfection in our service delivery and facilities is what we strive for. We hope that you will still choose to stay with us during your travels to Singapore in the near future, and if you do, please feel free to reach out. Thank you.Warmest Regards, Douglas Heng Front Office Manager

Dear paranjothy, Thank you for choosing to stay with us and for giving us the great score. If there's anything specific you would like us to address or improve upon during your stay, please don't hesitate to reach out to our staff, who are dedicated to ensuring your comfort. We value your feedback and hope the remainder of your stay is enjoyable. Should you have any further comments or preferences, feel free to share them with us.Thank you.Regards,Douglas HengFront Office Manager

Dear Suet Wing Fedora, Thank you for your kind words and for choosing to stay with us. We're thrilled to hear that you enjoyed your visit and felt comfortable at our hotel. Our staff takes great pride in offering excellent service, and we're glad you appreciated the additional perks. We look forward to welcoming you back for another enjoyable stay.Sincerely, Douglas HengFront Office Manager

Dear Hung Lim, Thank you for your kind words and for choosing to stay with us. We're thrilled to hear that you enjoyed your visit and felt comfortable at our hotel. Our staff takes great pride in offering excellent service, and we're glad you appreciated the additional perks. We look forward to welcoming you back for another enjoyable stay.Sincerely, Douglas HengFront Office Manager

Dear Juile Karen, Thank you for choosing InterContinental Singapore Robertson Quay for your recent stay, and for taking the time to share your positive feedback with us. We truly appreciate your kind words and are delighted to hear that you had an enjoyable experience.Regarding your mention of the spa, we want to inform you that while we don't have an on-site spa, our dedicated Concierge team is more than happy to assist you in finding reliable spas within the Robertson Quay area. They have a strong network and can recommend options that align with your preferences.Once again, thank you for your glowing 5/5 review. Your satisfaction is our utmost priority, and we look forward to welcoming you back for another exceptional stay. If there's anything specific you'd like us to arrange for your next visit, please don't hesitate to let us know.Sincerely, Rafael Shah Rooms Division Manager

Dear Chloe, Thank you for your kind words and for choosing to stay with us. We're thrilled to hear that you enjoyed your visit and felt comfortable at our hotel. Our staff takes great pride in offering excellent service, and we're glad you appreciated the additional perks. We look forward to welcoming you back for another enjoyable stay.Sincerely, Rafael Shah Rooms Division Manager

Dear VIRISILA, Thank you for your 5 upon 5 rating. We truly appreciate it. Stay safe, Rafael Shah Rooms Division Manager

Dear MANUEL, We greatly appreciate your continued support and feedback. We're delighted to hear that your overall experience was great, but we understand your concern about the noise from nearby pubs. We're continuously working on enhancing our guests' comfort, and we'll look into addressing this issue to ensure a quieter stay for you in the future. Your feedback is invaluable, and we can't wait to welcome you back for an even better experience.Sincerely, Rafael Shah Rooms Division Manager

Dear yan, We're delighted to hear that you had a very nice experience during your stay with us. Thank you for your kind words. We look forward to the pleasure of welcoming you back in the future. Sincerely, Rafael Shah Rooms Division Manager

Dear Jessica Marie, Thank you so much for your rating. We truly appreciate it. Sincerely, Rafael Shah Rooms Division Manager

Dear Richard, We're thrilled that you enjoyed our fantastic location next to the river walk with access to the Quays. Thank you for your positive feedback. We look forward to welcoming you back for another memorable experience.Sincerely, Rafael Shah Rooms Division Manager

Dear Neil, We're delighted to hear that our convenient location allowed you to explore everything within walking distance along the canal. Thank you for sharing your experience. We hope to have the pleasure of hosting you again in the future. Always a pleasure, Rafael Shah Rooms Division Manager

Dear MOHAMMAD FAHIM We're thrilled that you had a great experience during your stay. Your kind ratings mean a lot to us. Always a pleasure,Rafael ShahRooms Division Manager

Dear Yee lung martin, Thank you for your kind words. We're pleased to hear that you had a very nice experience and appreciated the quality of our hotel. We look forward to welcoming you back for another enjoyable stay. Always a pleasure,Rafael ShahRooms Division Manager

Dear AnonymousWarmest greetings from InterContinental Singapore Robertson Quay.Thank you for taking the time to share your feedback with us. We're delighted to hear that you had an excellent experience at our hotel and enjoyed our location.We're thrilled that you found our hotel to be quiet, elegant, and equipped with excellent service, staff, accommodations, and in-room amenities. Providing a comfortable and memorable stay for our guests is our top priority, and your positive comments affirm that we are meeting our goals.Your recommendation means a lot to us, and we appreciate your kind words. We strive to create an exceptional experience for all our guests, and we're glad that we succeeded in your case.Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future for another excellent stay. If there is anything else we can assist you with, please feel free to reach out.

Dear JulieWarmest greetings from InterContinental Singapore Robertson Quay. Thank you so much for your kind words and praise for our hotel. We truly appreciate your feedback and are thrilled to hear that our staff made you feel welcome and went above and beyond to ensure your stay was exceptional.Providing outstanding service and creating a welcoming atmosphere for our guests is our utmost priority, and it's wonderful to know that we succeeded in making your experience memorable. We will be sure to share your compliments with our entire team, as they will be delighted to hear that their efforts were appreciated.We value your patronage and the trust you placed in us to provide a memorable stay. Should you have any future travel plans, we would be honored to welcome you back and continue to exceed your expectations.Once again, thank you for your kind words and for choosing our hotel. If there is anything else we can do to enhance your future stays with us, please don't hesitate to let us know.

Dear John, Thank you for rating us a 10 out of 10! We are thrilled to hear that you had an enjoyable experience during your stay with us.At our hotel, we strive to provide our guests with a comfortable and memorable stay, and we are delighted that we were able to exceed your expectations.Thank you for choosing our hotel, and we look forward to welcoming you back for another exceptional stay in the future. Always a pleasure, Rafael ShahRooms Division Manager

Dear Ali,Thank you for your outstanding rating of 5 out of 5! We're thrilled to know that your experience at InterContinental Singapore Robertson Quay met or exceeded your expectations. Should your travels bring you back to Singapore, we would be honored to host you once again for another exceptional stay.Sincerely,Rafael ShahRooms Division Manager

Dear Scott, Thank you for taking the time to share your recent experience at Intercontinental Singapore Robertson Quay. We sincerely apologize that your stay did not meet your expectations, particularly regarding the size and configuration of the room, bathroom, shower, gym and pool.While we strive to offer our guests comfortable accommodations and excellent amenities, we understand that our room layout and size may not suit everyone's preferences. We will definitely take your feedback into consideration as we continuously improve our guest experience.Regarding the pricing, we do offer competitive rates for the area and we always encourage our guests to book directly with us to ensure the best value and personalized service.We are sorry to hear that our gym and pool did not meet your expectations. We do have plans to upgrade our facilities in the near future to provide our guests with a better experience.Once again, thank you for choosing Intercontinental Singapore Robertson Quay for your recent stay. We hope that you will consider staying with us again in the future, and we will do our best to provide you with a more enjoyable experience. Sincerely, Rafael Shah Rooms Division Manager

Dear Edwin, Thank you for choosing to stay with us and for sharing your feedback on Hotels.com. We are sorry to hear that your experience with us did not meet your expectations. We would appreciate it if you could provide us with more details on areas where we fell short, so we can take corrective action and improve our services.We are committed to providing our guests with exceptional experiences, and we hope you will give us another opportunity to exceed your expectations in the future.Thank you for taking the time to share your feedback, and we hope to have the pleasure of welcoming you back soon. Sincerely, Rafael Shah AdamRooms Division Manager

Dear Oscar, Thank you for choosing our hotel to celebrate your anniversary, and for taking the time to share your experience with us. We are thrilled to hear that you had a very comfortable stay and that our staff provided you with a warm and friendly service.We are delighted that our small gesture of providing a complimentary chocolate gift and congratulations card signed by our team members added to your special celebration. We are passionate about creating memorable experiences for our guests, and we are glad to hear that we were able to play a small part in making your anniversary a special one.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back to our hotel in the near future.Always a pleasure,Rafael Shah Rooms Division Manager

Dear Carina,Thank you for choosing to stay with us at InterContinental Singapore Robertson Quay and for taking the time to share your feedback. We are glad to hear that you enjoyed your stay with us and that we met most of your expectations.We appreciate your feedback and will use it to improve our services and facilities to better serve our guests. We are always looking for ways to enhance our guests' experience, and your comments will help us in this endeavor.Thank you again for your review and we hope to have the opportunity to welcome you back soon for another enjoyable stay.Sincerely,Rafael Shah Rooms Division Manager

Dear Valued Guest, Thank you for taking the time to share your recent experience at our hotel. We are pleased to hear that you found our hotel to be good overall and enjoyed our great location and nice club area. We appreciate your feedback regarding the standard room size and the absence of a bathtub. We offer a variety of room types with different amenities and sizes to meet the preferences of our guests, and we apologize if the room you were allocated did not fully meet your expectations.We also appreciate your feedback regarding the valet area for cabs, and we will review this area of our service to ensure that we are providing a more seamless experience for our guests.Thank you for your feedback and for choosing to stay with us. We hope to have the opportunity to welcome you back to our hotel in the future.Stay Safe, Rafael Shah

Dear Ricardo,Thank you for sharing your feedback and for choosing InterContinental Singapore Robertson Quay. We appreciate your honest rating of 3 out of 5, as it helps us understand your experience better. We would love to hear more about your stay to ensure we address any areas for improvement. Please feel free to reach out to our team directly with any specific comments or suggestions you may have. Your satisfaction is important to us, and we hope to have the opportunity to exceed your expectations in the future.Sincerely,Rafael ShahRooms Division Manager

Dear Maria, Thank you for sharing this wonderful review. Thank you for choosing to stay with us, we are delighted that you have enjoyed the personalized and engaging service that we are committed to delivering. We strive to create memorable hotel experiences for our guests and are also delighted that you found the service to be polite and helpful. Your feedback is invaluable to us and I hope you will continue to choose the InterContinental brand for your future travel needs. Sincerely,Rafael ShahRooms Division Manager

Dear David, Thank you for your review of InterContinental Singapore Robertson Quay. As we strive to improve our service quality and facilities, your feedback is extremely important to us as it allows us to continually monitor our guests’ requirements. Your feedback is invaluable to us and I hope you will continue to choose the InterContinental brand for your future travel needs.Sincerely,Rafael ShahRooms Division Manager

Dear Wei, Thank you for choosing InterContinental Singapore Robertson Quay as your choice of accommodation. We definitely agree that Robertson Quay is a great location with plenty of dining options and I am glad to learn you have enjoyed your time in the neighborhood. Should your travels bring you back to Singapore, we hope to welcome you back soon. Sincerely,Rafael ShahRooms Division Manager

Dear Yan, Thank you for writing this review of our hotel. I am happy to learn that you have been satisfied with the quality of our staff and services here at InterContinental Singapore Robertson Quay. We certainly hope to have another opportunity to showcase our excellent services and offerings on your next visit.Sincerely,Rafael ShahRooms Division Manager

Dear Adrian, Thank you for sharing your feedback. We are thrilled that you enjoyed your experience with us and look forward to welcoming you back on your next visit. Sincerely,Rafael ShahRooms Division Manager

Dear Catherine, Thank you for writing this review of our hotel. We are disappointed to hear that your recent stay was not up to expectations and would like to extend our most sincere apologies for the frustration that this has caused. We believe in creating positive and memorable hotel experiences for all our guests and are very sorry to hear of your less-than-satisfactory stay experience. Our culinary teams work hard to ensure that all our residents staying with us enjoy the very best dining experience. We appreciate your feedback which will help the team work towards a more varied and enriching breakfast offering for all our residents. We hope you will give us an opportunity to recover your impression of the hotel and we hope to welcome you back soon. Sincerely, Rafael Shah Rooms Division Manager