Ratings based on 482 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
99% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

食事、買物にすごく便利。特に立地条件が良い

Posted Dec 15, 2014
今回はビジネスで利用したため、夕刻チェックイン、早朝チェックアウトとなってしまった。朝食が付いていたにもかかわらず、食べることができなかったのも残念。ホテルはオーチャードロードにあり、買物や食事にすごく便利であり、次回はプライベートでゆっくり過ごせるスケジュールで滞在したいと思います。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bangkok Thailand

Located near shopping center. Wonderful location.

Posted Dec 12, 2014
holiday in singapore for 3days. Stay in this hotel us so convenience. I will come back again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Brunei

Good location for speed shopping spree

Posted Dec 12, 2014
Pros: The location, ambience, hotel staff and its service
Cons: Initially we were told that the breakfast is Halal but surprised to find out that it is cooked using same utensil to cook non-halal food served.
Location: Close to major shopping attraction and all within short walking distance.
The late check-out service was excellent and on top of that the hotel also provides its hotel guest room a place to freshen up after last shopping spree before heading to the airport. The concierge and counter staff provides excellent service in accommodating to our needs during our stay such as providing us local prayer schedule and other information that we requested.
3 out of 5
by A verified travelerfrom melb

ok hotel

Posted Dec 11, 2014
Close to shops and orchard road, facilities were not bad. Rooms felt dirty with carpet and the daily clean was average. Staff at front desk were sour but door men were lovely. Over all not a bad hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location

Posted Dec 9, 2014
Location: shopping
The location is very convenient as it is close to many shopping centres in orchard road and close to the somerset mrt station. The staff is friendly and helpful. It is very rare to be able to fine a hotel that can cater 4 persons to a room so this place is certainly a plus point. I will definitely come back to stay again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney, Australia

Well groomed hotel just metres off Orchard Rd

Posted Nov 20, 2014
Location: Just off Orchard Rd towards one. Walk and shop to your hearts content. Great outdoor eating literally around the corner of hotel.
Well groomed hotel just metres off Orchard Rd and Somerset Station. Check in was smooth, staff very helpful and proficient. Our room (431) was large with two double beds and very clean modern bathroom. The bed was very comfortable and came with two different sized pillows to choose from. I liked the option of not having room cleaned or bed sheets changed everyday and in return a $voucher to use in the hotel bar or restaurant. Enough was earned for a couple of free breakfasts! (and breakfast is hard to find in Singapore as most local places do not open until 10 or 11am). The hotel foyer, restaurant, bar and lifts were like our room, large and clean. And cool !!! No stunning view from the room, but we went out into Singapore for them anyway. Roof top pool and spa area was undergoing some renovation, but no interruption to our use. Large soft fluffy towels and lounges to use. No rooftop view unfortunately. Overall this hotel was just what I needed to rest and cool down after many hours of sight seeing everyday.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom chicago, il

Great Location Near Food and Shopping

Posted Nov 19, 2014
Location wise, this hotel is great. There's an incredible shopping strip steps away from the main entrance. There's also an abundance of dining options. The staff was very friendly, efficient and helpful. Even though we arrived way in advance of the check-in time, we were giving early access to our room, which was much appreciated after an overnight flight into Singapore. The room's condition could have been better. It seemed like the cleaning job had been rushed and a couple of the surfaces did not get wiped down properly. Nothing major but still not wholly acceptable. The gym is currently being renovated but the pool is very nice and spacious. There's plenty of room to do laps while kids frolick in the other half of the pool. The whirlpool, however never quite got hot which was somewhat disappointing.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hobart Tasmania

Close to downtown.

Posted Nov 17, 2014
Excellent hotel - close to restaurants, shops and hop on hop off bus.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom mumbai

Excellent hotel

Posted Nov 9, 2014
It was really awesome everything up to the mark rooms food ambience bathroom and staff was really friendly
5 out of 5
Recommended
for Everyone
by A verified travelerfrom uk

great hotel close to shops

Posted Nov 9, 2014
Pros: The staff and the cleanliness
Location: Everything in Singapore is close by and accessed easily from the hotel
Had a three night stay travelling from Oz to the UK the hotel and staff were first class and the breakfasts were to die for. The hotel offers easy access to all major attractions with bus stops and metro stations close by. We had a room at the side which was lovely and quiet