Ratings based on 616 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
99% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified travelerfrom Osaka,Japan

Posted May 5, 2015
最寄りのSomerset(サマセット)駅から近く、また、ショッピングに便利なOrchadRoadからも近かったので、アクセスに関してはとても便利と感じました。また、これはたまたまだったかもしれませんが、夜に1階のBarを利用した際、2杯目のドリンクが無料だったのもありがたかったです。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Brisbane, Australia

Outstanding service and comfort

Posted May 4, 2015
Great value, great location for orchard road shopping and metro. Staff went out of their way to help and make our stay enjoyable. The bar setting was lovely, with bonus complimentary tea and coffee at breakfast time, great to takeaway on our way out!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Nice hotel located close to main shopping area

Posted Apr 3, 2015
Pros: The hotel is located just off Orchard Road & close to shopping area. The hotel is clean and tidy.
Cons: The room we stayed was not sound proof. We could hear music played at nearby clubs.
Location: Just off Orchard Road so access to plenty of Shopping Malls. MRT Metro station close by so can cover most of Singapore.
Booked the room a day before on Expedia. Arrived Singapore on a late flight and checked in late. The check in staff were really friendly and helpful and very efficient. Check in process took less than 5 minutes. The room was very comfortable with great bedding for a comfortable sleep.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

Great hotel, friendly, close to Orchard Rd

Posted Mar 27, 2015
Nice hotel, close to Orchard road, MRT and bus stops. Hotel staff are very friendly and helpful. Room is nice, comfortable bed, TV, free wifi etc. Very happy with this hotel
3 out of 5
Recommended
for Everyone
by A verified travelerfrom malaysia

Nice hotel near to the mall

Posted Mar 25, 2015
Pros: Room smells amazing!
Cons: The a/c in my room is terrible. It was so warm and feels humid
Location: Shopping at Marks and Spencer nearby. They were having a 70% off sale.
Everything was almost perfect. The staff were friendly and helpful. I love their pillows and honey oat soap provided in the bathroom. The hansgrohe shower also was to my liking.
1 out of 5
by A verified travelerfrom Indonesia

Incorrect booking information

Posted Mar 23, 2015
Booking was made "with breakfast", but at time of check-in hotel said booking was "without breakfast". Small item, but still mistake in booking information or whatever. Otherwise, stay experience was very good.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom 北海道

便利で清潔で快適でした

Posted Mar 18, 2015
Pros: 受付の方男女ともにとてもいい笑顔。 よく、女性はいいけど男性がダメということが多々あるが、男女とも完璧です。
Cons: ベルボーイの若い方が気がきかない。アルバイトさんなのかしょうがないですかね!?
Location: 街が近いのでショッピングには最高です。 飛行場からもタクシーで1500円くらいと安いです。
街にも徒歩で行けショッピングにも便利ですし、、近くには日本料理店や、マッサージ店なども多数あり、非常に立地的に便利な場所にあります。 ホテル内も従業員もとてもいい笑顔でお迎えいただけるし、室内も非常にきれいでアメニティも充実、食事も日本食こそないもののフルーツ、野菜、野茂物も充実していて従業員教育もよくされていて朝食ビュッフェとしてはかなり高評価です。日本語の新聞もあることも好感度です。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

Excellent Hotel and close to everything

Posted Mar 13, 2015
Pros: Close to all shopping area and restaurant plus the Free WIFI.
This hotel close to the main shopping area orchard road and less 5 mins walk to the nearest MRT. I love the FREE wifi provided for every rooms. I am highly recommended this hotel to everyone.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excelente ubicacion y buenas prestaciones.

Posted Mar 10, 2015
El personal muy agradable, el hotel muy bien ubicado y con un precio accequible comparado con los precios altos de Singapure. La comida en el hotel un poco cara, pero buena. En la zona del hotel hay varios restaurantes con diferentes opciones, de variedad y de precios, así que puedes elegir lo que quieres gastar y lo que quieres comer.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 東京

良いです

Posted Mar 6, 2015
たまたま安かったのかもしれませんが、値段からは考えられない程のクオリティでした。 普段安いホテルを使ってるので この値段なら毎回ここにしようと思いました。