Ratings based on 193 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
81% of guests recommend
3.4 Room cleanliness
3.2 Service & staff
3.4 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified travelerfrom Calgary, Canada

Great stay.

Posted Feb 10, 2015
Pros: Hotel location, staff, cleanliness all played a part of making this a pleasnt stayed for us.
Cons: Pay extra attention to higher walls and corners and get rid of the spider webs.
Location: Newton hawkers centre has tons of local food for travellers to try.
We called prior to trave to give the hotel a heads up we will come in really late. They assured us it will be fine. When we got into the hotel just before 2am, eVerything was ready for us to check in. Hotel staff were very polite and friendly and they were always able to assist. Room was generally clean except we could see a few spider webs around the ventilations around the ceiling. Decor is a bit out dated but it wasn't a turn off for me or my family. Hotel food is a bit on the high side of the scale. Swimming pool is ok but thought it might be a bit deep for young swimmers (< 8 years old). Hotel has couple of washers and dryers. This really helped us out as we travelled fairly light. We were able to have them washed at a relatively low cost. $6 per wash and $6 per dry.
1 out of 5
by A verified travelerfrom Wellington NZ

Stay away!

Posted Feb 2, 2015
Pros: Zero
Cons: Hotel in general was run down, very smelly from Id say the leaking building and the staff were very very rude.
Where does one start...on arrival the staff at Hotel Royal firstly made us wait over 10mins totally ignoring both myself and my wife, then we checked in only to find that are room only had enough beds for 3 people when we had booked for 4 (2 kids 2 adults) and after heading back down to reception to ask for another room we were told that in Asia people are smaller and can fit into 2 beds! Im not kidding you! So after asking for another room we were told that there would be another additional cost of $250 for a single room! We demanded another room or an additional fold out bed which we received after many a heated discussion with the manager, but where would it fit in our already tiny room. The room was rearranged only for us to discover the dirt, mould and leaking wall that was behind our bed. We asked again for another room only to be told that the hotel was fully booked out now and when I asked for a refund as so we could go elsewhere I was told that there would be no refund whatsoever and I would have to take it up with Expedia. We sucked it in for 2 nights only due to losing our already paid for accommodation, but would not recommend this hotel to your worst enemy!! Lastly the place had a really bad smell in the hall ways, a bit like smelly feet.....just wonderful not! Very very disappointed to say the least.
3 out of 5
for Everyone
by A verified traveler

Location Suited us

Posted Jan 9, 2015
Pros: location for our needs
Cons: bathrooms need grade
Location: Near our relatives
Everything was ok, but bathroom a little "tired"; bed fine, closets fine, pillows ok.
5 out of 5
for Everyone
by A verified travelerfrom Texas

Very nice hotel

Posted Jan 7, 2015
Pros: Everything
Cons: The bar was closed the whole time I was there
Location: For me the location was perfect, lots of places to eat and shop
This was my first time in Singapore and I was really impressed with Hotel Royal, I had a great time very nice staff and the room service food was really good, the room cleaning staff told me good morning with a smile everyday, zero complaints great hotel.
1 out of 5
for Everyone
by A verified traveler

nice hotel..need microwave oven.

Posted Dec 27, 2014
looking fioward to stay in the same hotel...nice hotel staff .excellent clealiness
4 out of 5
for Everyone
by A verified travelerfrom Perth, Australia

Good access to train, clean and tidy room.

Posted Dec 11, 2014
Staff in lobby were excellent, a few things in the room could have been better. 3 of us booked in but only 2 bath towels provided and only 2 tea cups. We had to ask a number of times for the extra items to be delivered. They did arrive eventually. Rooms made up smartly every day. Pool was good except no place to place personal effects out of the weather. Only just enough pool towels the times 2 of us swam. Location of hotel was our main factor. Overall we enjoyed our stay but I tend to avoid Singapore as I find accomodation very expensive there.
4 out of 5
for Everyone
by A verified travelerfrom シンガポール


Posted Nov 30, 2014
Pros: 思っていた以上に接客が良く、日本語を話すスタッフもいて心強い。
Cons: 特になし。
Location: オーチャードに近くて非常に便利。
掃除が綺麗に行き届いていて、清潔感があり、日本人には好まれると思います。寝るだけのホテルとしては十分でした。 また利用します。
3 out of 5
for Business Travelers
by Donghyunfrom 한국

적당한 호텔

Posted Nov 28, 2014 on Hotels.com
전반적으로 무난, 아침은 별로,
4 out of 5
for Families
by Anna

This traveler left a rating score only Posted Nov 27, 2014 on Hotels.com
3 out of 5
for Getaway With Friends
by Jounifrom Forssa

Kohtuullisen hyvä.

Posted Nov 27, 2014 on Hotels.com
Uima-allas sopivan kokoinen, mutta olisi voinut olla siistimpikin allas alue.Hotellin sijainti oli hyvä, ostoskeskus sijaitsi lähellä ja sieltä löytyi aamiais ja muut syöntipaikat. Suosittelen ehdottomasti.