Ratings based on 193 Verified Reviews
They paid and stayed. We double-checked.
3.4 Room cleanliness
3.2 Service & staff
3.4 Room comfort
3.1 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Calgary, Canada
Great stay.Posted Feb 10, 2015
Pros: Hotel location, staff, cleanliness all played a part of making this a pleasnt stayed for us.
Cons: Pay extra attention to higher walls and corners and get rid of the spider webs.
Location: Newton hawkers centre has tons of local food for travellers to try.
We called prior to trave to give the hotel a heads up we will come in really late. They assured us it will be fine. When we got into the hotel just before 2am, eVerything was ready for us to check in. Hotel staff were very polite and friendly and they were always able to assist. Room was generally clean except we could see a few spider webs around the ventilations around the ceiling. Decor is a bit out dated but it wasn't a turn off for me or my family. Hotel food is a bit on the high side of the scale. Swimming pool is ok but thought it might be a bit deep for young swimmers (< 8 years old). Hotel has couple of washers and dryers. This really helped us out as we travelled fairly light. We were able to have them washed at a relatively low cost. $6 per wash and $6 per dry.
by A verified travelerfrom Wellington NZ
Stay away!Posted Feb 2, 2015
Cons: Hotel in general was run down, very smelly from Id say the leaking building and the staff were very very rude.
Where does one start...on arrival the staff at Hotel Royal firstly made us wait over 10mins totally ignoring both myself and my wife, then we checked in only to find that are room only had enough beds for 3 people when we had booked for 4 (2 kids 2 adults) and after heading back down to reception to ask for another room we were told that in Asia people are smaller and can fit into 2 beds! Im not kidding you! So after asking for another room we were told that there would be another additional cost of $250 for a single room! We demanded another room or an additional fold out bed which we received after many a heated discussion with the manager, but where would it fit in our already tiny room. The room was rearranged only for us to discover the dirt, mould and leaking wall that was behind our bed. We asked again for another room only to be told that the hotel was fully booked out now and when I asked for a refund as so we could go elsewhere I was told that there would be no refund whatsoever and I would have to take it up with Expedia. We sucked it in for 2 nights only due to losing our already paid for accommodation, but would not recommend this hotel to your worst enemy!! Lastly the place had a really bad smell in the hall ways, a bit like smelly feet.....just wonderful not! Very very disappointed to say the least.
for Everyoneby A verified traveler
Location Suited usPosted Jan 9, 2015
Pros: location for our needs
Cons: bathrooms need grade
Location: Near our relatives
Everything was ok, but bathroom a little "tired"; bed fine, closets fine, pillows ok.
for Everyoneby A verified travelerfrom Texas
Very nice hotelPosted Jan 7, 2015
Cons: The bar was closed the whole time I was there
Location: For me the location was perfect, lots of places to eat and shop
This was my first time in Singapore and I was really impressed with Hotel Royal, I had a great time very nice staff and the room service food was really good, the room cleaning staff told me good morning with a smile everyday, zero complaints great hotel.
for Everyoneby A verified traveler
nice hotel..need microwave oven.Posted Dec 27, 2014
looking fioward to stay in the same hotel...nice hotel staff .excellent clealiness
for Everyoneby A verified travelerfrom Perth, Australia
Good access to train, clean and tidy room.Posted Dec 11, 2014
Staff in lobby were excellent, a few things in the room could have been better. 3 of us booked in but only 2 bath towels provided and only 2 tea cups. We had to ask a number of times for the extra items to be delivered. They did arrive eventually. Rooms made up smartly every day. Pool was good except no place to place personal effects out of the weather. Only just enough pool towels the times 2 of us swam. Location of hotel was our main factor. Overall we enjoyed our stay but I tend to avoid Singapore as I find accomodation very expensive there.
for Everyoneby A verified travelerfrom シンガポール
清潔感があります。Posted Nov 30, 2014
for Business Travelersby Donghyunfrom 한국
적당한 호텔Posted Nov 28, 2014 on Hotels.com
전반적으로 무난, 아침은 별로,
for Familiesby Anna
Posted Nov 27, 2014 on Hotels.com
for Getaway With Friendsby Jounifrom Forssa
Kohtuullisen hyvä.Posted Nov 27, 2014 on Hotels.com
Uima-allas sopivan kokoinen, mutta olisi voinut olla siistimpikin allas alue.Hotellin sijainti oli hyvä, ostoskeskus sijaitsi lähellä ja sieltä löytyi aamiais ja muut syöntipaikat. Suosittelen ehdottomasti.