Ratings based on 469 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
96% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Canberra

Excellent position, brilliant extras

Posted Aug 22, 2014
Loved this hotel. The staff were so friendly and helpful. The Google phone made available (for free) is a fantastic idea. Who ever thought that was possible! Free calls and data on the go? Ground breaking... Food is available 24/7 and it's good! The room is comfortable and quiet. Located close to Bugis Metro and a major bus stop outside. We'll be back.
Comment from Hotel Management
Aug 26, 2014 by Kristal, Hotel Management
Dear Caron, We very much appreciate your comments regarding your stay at the Ibis Singapore on Bencoolen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are also glad that you enjoyed the “Handy Device” in the room which gives you access to unlimited 3G Internet and unlimited local and international calls to selected countries. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Katty Tan-Quality Services
3 out of 5
Recommended
for Everyone
by A verified traveler

Average motel

Posted Aug 10, 2014
Allright budget good location affordable recommendation
Comment from Hotel Management
Aug 13, 2014 by Kristal, Hotel Management
Dear Valued Guest, We are pleased to hear that you enjoyed the convenient location of the hotel and that our room rate is of good value to you. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back to ibis Bencoolen soon. Kind regards, Alison-Quality Services
4 out of 5
Recommended
for Everyone
by A verified traveler from Gold Coast

Great location in City

Posted Aug 9, 2014
Pros: clean modern very friendly staff
Location: Bugis road walking distance close to trains , bus stop outside hotel , markets up the side street all with in walking distance
We went to Singapore to explore the city ,was a great central location close to the trains , bus, Etc walking distance from markets etc
Comment from Hotel Management
Aug 13, 2014 by Kristal, Hotel Management
Dear Brad, Thank you very much for choosing to stay at the ibis Singapore on Bencoolen! It was our pleasure to have you with us and I look forward to seeing you very soon at the hotel. Kind regards, Alison-Quality Services
5 out of 5
Recommended
for Everyone
by A verified traveler from auckland nz

comfortable stay at Ibis

Posted Aug 5, 2014
Location: bugis street market very close shopping malls and every thing in easy walking distance
excellent check in with us arriving very early and very accommodating with late check out clean and comfortable
Comment from Hotel Management
Aug 6, 2014 by Kristal, Hotel Management
Dear sandi, It was our pleasure to have you as our guest and I am delighted that you have enjoyed the stay with us. We certainly look forward to welcoming you back for another great stay in the near future. Kind regards, Alison-Quality Services
Comment from Hotel Management
Aug 6, 2014 by Kristal, Hotel Management
Dear sandi, It was our pleasure to have you as our guest and I am delighted that you have enjoyed the stay with us. We certainly look forward to welcoming you back for another great stay in the near future. Kind regards, Alison-Quality Services
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Clean and Good Business Hotel

Posted Aug 3, 2014
Pros: Good location, very near to Bugis shopping area and Bugis MRT station.
Location: Good location, very near to Bugis shopping area and Bugis MRT station.
Good locations and near to Bugis shopping street and Bugis MRT station to Orchard Road and Downtown line to MBFC.
Comment from Hotel Management
Aug 6, 2014 by Kristal, Hotel Management
Dear Hoo, We are pleased to know that our hotel location and proximity to the nearby shopping malls and train station served your needs well. Thank you again for sharing your experience, and we hope to see you on your next visit. Kind regards, Alison-Quality Services
Comment from Hotel Management
Aug 6, 2014 by Kristal, Hotel Management
Dear Hoo, We are pleased to know that our hotel location and proximity to the nearby shopping malls and train station served your needs well. Thank you again for sharing your experience, and we hope to see you on your next visit. Kind regards, Alison-Quality Services
4 out of 5
Recommended
for Everyone
by A verified traveler from dubai

Nice location, close to Metro , 7/11 shop on site

Posted Jul 28, 2014
Cons: could do with a slightly bigger room and bath area. Breakfast not worth the charge, limited choice, not much for vegetarians, so was eating out .
Location: close to MRT, but away from shopping areas,
Friendly staff, very helpful, assisting with queries
Comment from Hotel Management
Aug 6, 2014 by Kristal, Hotel Management
Dear ram, We are delighted to hear that we are able to meet your expectation, in relation to accommodation comfort, service standard and location. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Alison-Quality Services
Comment from Hotel Management
Aug 6, 2014 by Kristal, Hotel Management
Dear ram, We are delighted to hear that we are able to meet your expectation, in relation to accommodation comfort, service standard and location. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Alison-Quality Services
3 out of 5
Recommended
for Everyone
by A verified traveler

Clean rooms

Posted Jul 15, 2014
The hotel provided free handy phone is very useful
Comment from Hotel Management
Jul 18, 2014 by Kristal, Hotel Management
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Ibis Singapore on Bencoolen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are also glad that you enjoyed the “Handy Device” in the room which gives you access to unlimited 3G Internet and unlimited local and international calls to selected countries. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Alison - Quality Services
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, Very good facilities, Affordable.

Posted Jul 10, 2014
Couldn't have picked a better spot. Hotel had all extra conveniences that made it easy to stay.
Comment from Hotel Management
Jul 14, 2014 by Kristal, Hotel Management
Dear Valued Guest, Thank you for choosing to stay at the ibis Singapore on Bencoolen and I am glad you found the hotel well located and that we offer very good facilities. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back to ibis Bencoolen soon. Kind regards, Alison-Quality Services
Comment from Hotel Management
Jul 14, 2014 by Kristal, Hotel Management
Dear Valued Guest, Thank you for choosing to stay at the ibis Singapore on Bencoolen and I am glad you found the hotel well located and that we provide good facilities. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back to ibis Bencoolen soon. Kind regards, Alison-Quality Services
4 out of 5
Recommended
for Everyone
by A verified traveler

Stones throw away from Sim Lim and Bugis

Posted Jul 3, 2014
Nice central location, rooms are quite small but perfectly adequate to stay in
Comment from Hotel Management
Jul 9, 2014 by Kristal, Hotel Management
Dear Valued Guest, Thank you for sharing your stay experience with us. We are happy to know that you are comfortable with our hotel’s location and proximity to the nearby shopping malls. Thank you for your comments and we look forward to welcoming you back to Ibis Bencoolen soon. Kind regards, Alison-Quality Services
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean hotel and good value

Posted Jul 1, 2014
Clean hotel and good value for the money. The location is good close to Clarke quay and art museum and national museum.
Comment from Hotel Management
Jul 2, 2014 by Kristal, Hotel Management
Dear Mats, Thank you for your review and providing us such a good rating! We have received numerous good comments regarding our location and its proximity with direct accessibility to the train station and nearby shopping malls; we are glad that it served you well too. It was a pleasure to have you as our guest and we hope to welcome you back again soon at the ibis Bencoolen. Kind regards, Alison-Quality Services