Ratings based on 290 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby Jay from Toronto
decent hotelPosted Dec 6, 2013
Cons: common facilities need refurbishment
Location: great walking, shopping malls, close to city hall, Bugis metro, restaurants.
pleasant hotel, but hotel does show some aging; not representative of the iconic 'Intercontinental' brand. Lobby and entrance, somewhat faded, rooms are decent though... drinks exorbitant, but Singapore as a whole is extremely expensive. Like to hotel location, desk staff are competent if a bit mechanistic
for Everyoneby Netta from Chicago
Perfect hotel in SingaporePosted Nov 30, 2013
Pros: The bed was so comfortable! The room was beautiful. The staff was flawless.
Location: It was pretty easy to get anywhere we wanted to go.
We LOVED the hotel. There was a gentleman named Peter that helped us whenever we were in the lobby. He was great and made our stay extra special.
for Everyoneby lucky from london
You feel you are in Singapore!Posted Nov 29, 2013
I loved the hotel. Very happy to make it our biz hotel..
for Everyoneby Kris from Bintan
Nice heritage hotel adjacent to shopping mallPosted Nov 26, 2013
Pros: Hotel staffs are very helpful, friendly, polite & effective. Room is very clean, corridor is quiet, bed is very comfortable. Beautiful heritage hotel.
Cons: All was good
Location: Great location adjacent to Bugis shopping mall. Many nice shops around.
Hotel staffs are very helpful, friendly, polite & effective. Front desk lady called Atika, helped my uncle & aunt who were confused at the lobby. She helped patiently and explaining in Bahasa Indonesia since my uncle & aunt do not speak English at all. She truly knows the essence of service in hospitality.
for Everyoneby A verified traveler
Posted Nov 26, 2013
for Familiesby A verified traveler
Posted Nov 18, 2013
Pros: The rooms were comfortable and the bed was great. It was also very quiet.
The hotel was fine but lacked the 5 star service and restaurants I would have expected from an Intercontinental Hotel.
for Everyoneby K from Gold Coast, Oz
Great location close to shops, MRT, walk to museumPosted Nov 17, 2013
Pros: Location, friendly, attentive staff
Location: Central location easy taxi or MRT ride to the whole of Singapore, attached shopping mall, Bugis Street, National Library, museums, walk to Raffles
for Everyoneby hideki from Manila
Posted Nov 12, 2013
Cons: TV set is very old...
for Couplesby Jason from Perth WA
Top class hotel in central location .Posted Nov 11, 2013
Location: A great location with small bars and local restaurants in close proximity.
Stayed four days on 12th floor, a quiet spacious room with a wonderful bed, clean furnishing and great bathroom.
for Everyoneby Gisela from San Jose, Costa Rica
Very PleasantPosted Oct 23, 2013
We stayed for 8 days and had a very nice time, breakfast is very good, the staff is helpful, the hotel is close to shops and restaurants, the hotel decoration and style is nice, definitely I would recommend it for everybody.