Ratings based on 242 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom München

Eines der besten Hotels der Welt!

Posted Sep 27, 2014
Pros: Das Hotel besticht durch den besten Service, den wir als Vielflieger je erlebt haben. Jeder Wunsch wird einem fast unheimlich von den Augen abgelesen
Cons: Nein!
Location: Direkt an der Marina Bay mit dem Blick auf das berühmte Marina Bay Sands Hotel, das im Vergleich zum Mandarin Oriental farbloser Massentourismus ist.
Das Hotel besticht durch den besten Service, den wir als Vielflieger je erlebt haben. Jeder Wunsch wird einem fast unheimlich von den Augen abgelesen und sofort umgesetzt. Ehrliche Freundlichkeit des Personals, Top Ausstattung der Zimmer mit alle den Kleinigkeiten, die einem als Vielflieger sofort auffallen, ein Business Center, was jedem Reisenden keine Wünsche offen lässt und so manchem sich ein solches Büro zu Haus wünschen lassen, ein Frühstücksbuffet, was man als nicht steigerbar bezeichnen kann, ein Pool mit einem fantastischen Blick, die Möglichkeit, den Aufenthalt als Transitreisender auf einen Late Check Out bis 18 Uhr zu verlängern, gefühlter Luxus, ein Hotel, aus dem man gar nicht auschecken möchte. Auf jeden Fall mehr als empfehlenswert!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Perth Western Australia

very relaxing number 1 service

Posted Aug 21, 2014
Pros: The size of the room and the courtesy from the staff.
Cons: Maybe brighter lighting in the room ? But nothing really.
Location: The location is the best we did not find out till the second day that there was a mall next door.
I got a free up grade that was a big surprise a excellent room we were both over the moon with the up grade. all amenities and the staff were extremely courteous and professional,that's the first time i have stayed at the Mandarin Hotel and i will be back.So far this is the best one i have stayed at in Singapore. Thanking you and your staff for a great job.
4 out of 5
Recommended
for Families
by A verified traveler

친절한 서비스 감사합니다.

Posted Jun 23, 2014 on Hotels.com
기념 가족여행임을 미리 얘기했더니 축하 초콜렛과 와인서비스까지 너무 고마웠습니다.
5 out of 5
Recommended
for Families
by 유주환from 대한민국 수원

훌륭한 서비스가 좋았다

Posted Jun 17, 2014 on Hotels.com
아주 친절하였고 부대시설도 좋고 수영장 관리가 좋았다. 그리고 직원들이 매우 친절했다.
5 out of 5
Recommended
for Everyone
by rebeccafrom london UK

Excellent hotel

Posted Jun 16, 2014
Fantastic hotel staff were amazing so friendly and sincere everything was perfection I loved staying there would definately go back
5 out of 5
Recommended
by Jossfrom Australia

Great location, comfortable rooms

Posted Jun 6, 2014 on Hotels.com
We chose this hotel for its location in the Marina Bay area and found it very convenient indeed. Previously, we have stayed on Orchard Road, but decided we'd like a quieter location and this lived up to expectations, while still being within easy walking distance of Singapore's excellent underground system, which can take one anywhere. The rooms are modern and comfortable, without being anything special, and the same goes for the hotel decor. Eating options are a bit limited, as we would like to have the option of a more casual cafe for lunch times. The service was efficient and professional. My biggest comlent - no free wifi!
4 out of 5
Recommended
for Couples
by Stefi

This traveler left a rating score only Posted May 21, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by レオ&ロシfrom 日本

一望出来るホテル

Posted May 15, 2014
Pros: 部屋からのハーバービューは絶景
Cons: 有線LAN・無線LANが有料だった。せめて有線LANぐらい無料にすべき
立派なホテルでスタッフの対応も良く気持ち良く過ごせました。 滞在は5日間でしたが、立地場所も良くショッピングモールもホテル直結なので駅なども暑い中外に出ること無く、ショッピングや駅に行けて非常に便利
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Great Hotel

Posted May 12, 2014 on Hotels.com
Beautiful Hotel. Disappointed that price does not include free wifi, particularly as it was a business trip. Great staff.
5 out of 5
Recommended
for Everyone
by Antoniofrom Melbourne

Amazing Hotel and Customer Service

Posted May 12, 2014
Everything was perfect! One disappointment was the Cherry Garden restaurant. The food was tasteless - well what we ate anyway .