Ratings based on 2,879 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom 横須賀市

ベイエリアの眺望はすばらしい

Posted Jan 30, 2015
Pros: 屋上プールやカジノはエクセレント。
Cons: スタッフの対応、特にチェックアウト時。
屋上プールからの眺望、特に夜景はすばらしい。宿泊客が多いせいか、チェックインやチェックアウトの際のスタッフの対応がやや雑な感じがした。クレジットカードで決済したが明細や領収さえ受け取っていない。
3 out of 5
Recommended
for Everyone
by A verified travelerfrom 岡山市

客室サービス

Posted Jan 30, 2015
Pros: 食事が充実していました。おいしかったです。
Cons: 宿泊人数が多い人気ホテルですから、人手を増やしたほうがよいと思います。
Location: ナイトクルージングで見るレーザーショウ、夜景のイルミネーションがすごくきれいでした。 ショッピング街もかなり充実しています。
人手不足だと思うのですが、清掃のランプをともしてもきずいてくれず、フロントに電話してやっと清掃をしてくれました。滞在期間ずっとでした。またDVDプレイヤーを頼んだのですが、もってきてくれたものの、設置はあとですぐします、といったにもかかわらず、なかなかしてもらえなくて、またフロントに電話しました。補助ベットの設置も同じ状態でした。 とにかく人手が宿泊客の数に対応していないように思えました。 ただ、スパ、トリートメントは抜群でした。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

Hotel has good views of marina bay gardens

Posted Jan 29, 2015
Pros: I liked that the hotel had nice views to the marina bay gardens which was in a short walking distance.
Cons: Wifi service - this was down during our stay and to include taxes in total booking prices.
Location: Marina bay gardens Esplanade - short walking distance Marina bay shopping mall Bugis st - short taxi ride (markets and shopping centre)
The hotel was nice, central and buzzing. It's a very busy atmosphere and is a close walk to marina bay gardens. The internet was down during our stay but the staff were very accommodating to allow us to make the phone calls we needed to make when not being able to use the internet. The views from the pool are beautiful although the water is quite cold for kids. Nice atmosphere by the pool to relax and enjoy the views.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Perth, Australia

Poor service for a 5 star

Posted Jan 28, 2015
Ordinary service and no enough staff. Had to wait in a line for check in/ check out. Also for everything else like breakfast. They charge $44 for breakfast that is nothing especial. Plastic glasses to drink water at the pool (?), service at the pool it's nothing that you expect from a 5 star hotel. Apart from that everything in pretty impressive, breathtaking views and it totally worth it staying at the MBS once in your life
5 out of 5
Recommended
for Families
by A verified travelerfrom SEOUL

수영장이 너무 좋아요. 호텔 투숙객만 이용할수 있는 그 수영장 때문에 꼭 가봐야 해요.

Posted Jan 28, 2015
Pros: 야외수영장이 너무 좋음
Cons: 냉장고에서 음료수 꺼내면 카운트 되는거 고쳤음 좋겠어요. 냉장고를 아예 사용할수가 없어요
Location: 클락키도 가깝고 머라이언공원도 가깝고 위치 좋아요
체크인시 많은 사람이 모여서 힘듬 미리 체크인 하거나 해야 함 객실은 방이 작음. 수영장이 정말 좋음 수영장 때문에 마리나베이샌즈 이용하는거임 가격이 너무 비쌈. 30만원대만 되어도 참 좋을 것 같음 지하에 운하같이 배타는 거 있는 거 좋음. 아이스 링크도 있음 카지노도 있음체크인시 많은 사람이 모여서 힘듬 미리 체크인 하거나 해야 함 객실은 방이 작음. 수영장이 정말 좋음 수영장 때문에 마리나베이샌즈 이용하는거임 가격이 너무 비쌈. 30만원대만 되어도 참 좋을 것 같음 지하에 운하같이 배타는 거 있는 거 좋음. 아이스 링크도 있음 카지노도 있음
5 out of 5
Recommended
for Everyone
by A verified traveler

Just amazing!

Posted Jan 26, 2015
Our room was upgraded when We arrived. Got huge room with city view! All Staff friendly and professional Thank you
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

A total treat

Posted Jan 24, 2015
As budget conscious travellers, this was a bit of a one off splash-out for us, but after 3 nights at this hotel we do not regret the expense at all. Our premiere room with a city view was large and clean, and the bathroom luxurious. We paid a little extra for the city view from the 35th floor and are so happy we opted for it. The windows run floor to ceiling, wall to wall and make for a hypnotising scene at night although having now seen the amazing gardens and bay at the rear of the hotel, the view would not be bad from that side either. I had read somewhere previously that staff were cold or rude, but we did not experience that remotely. We were travelling with a little one who the staff were extremely sweet with, (they kept leaving us little animals made of towels in the room for her) and everybody went out of their way to help us with anything we needed. The hotel is enormous, and we enjoyed the anonymity and freedom of coming and going. The pool was as amazing as the photos suggest. It was busy but not enough to put us off using it and the jetlag took us up there at 6am when it is still dark and quiet. As we were a little room-bound in the evenings due to our sleeping baby, we ordered in-room dining and this was a pretty awesome experience too, wheeled in on a white tableclothed table. The food was beautiful, and reasonably priced for the generous portions. If you are going to treat yourself, this is how to go about it.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne, Victoria

What an experience!

Posted Jan 19, 2015
Pros: The staff were friendly and helpful
I stayed at MBS for 4 nights - the service was fantastic, the rooms were amazing and the food was delicious!
5 out of 5
Recommended
for Couples
by A verified travelerfrom 東京

構造物としての圧倒感、シンプルで主張しない空間デザイン、2500以上の客室数でのスタッフの対応の良さ

Posted Jan 17, 2015
今回2回目ですが、相変わらずあのスケール感は、構造物としては、周辺の建物を圧倒していますね。屋上プールも、大人が皆子供に帰る様な高揚感で過ごしてます。私もそうですが。 部屋は、クラブフロアーでしたが、シンプルでストレスの無い、主張しないDESIGNで、かつ機能美の入っている気持ち良い空間でした。 スタッフの対応も、極め細かく対応出来ており、屋上の朝食ビュッフェもスタッフは頑張っていました。 2500以上の客室数があるにも関わらず、RESEPTIONNスタッフも、並んでるゲストに一人ずつ内容確認するなど、苦労も多いでしょうが、スタッフの気配りを感じました。 良いホテルです。また宿泊します。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom LONDON

WE HAVE VERY VERY GOOD TIME , SUPERB .

Posted Jan 16, 2015
Pros: EVERY THING ABOUT THAT HOTEL . SURROUNDING , LASER SHOW , SWIMINGPOOL , WHAT NOT .
Cons: I DONT THINK SO .
Location: EXCELLENT LOCATION YOU DONT KNOW DAY PASS & WHEN NIGHT .
FANTASTIC , SUPER ,I CANT EXPLAIN THAT MUCH WE LIKE . I MUST THANYOU TO MANAGER MR. SHRI KRISHNA WHO HELP US LOT. NOT EXPEDIA . WE HAVENT GOTE MUCH TIME BUT ALWAYS NEXTTIME.