Ratings based on 232 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom tasmania

good location, reception and checkout good

Posted May 30, 2015
Pros: pool good, modern room facilities
Cons: wine sevice
Location: shopping,
room a bit tight but is inner city. dinning service good except for wine service.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Canberra, Australia

Great location, facilities and staff

Posted May 30, 2015
Pros: Good location, facilities and staff.
Location: Orchard Road for high end shopping, close to the botanic gardens, easy & cheap taxi ride to any destination on the island
Great location, only one block from Orchard Rd and a short walk to the Botanic Gardens (just under 2km away). All staff were helpful, interesting to talk to, and very attentive. The Day Spa was fantastic with all therapists being very good at what they do. The pool was a relaxing environment to unwind from a long day checking out the sights. The room was comfortable, Nespresso machine made getting up really easy.
5 out of 5
Recommended
for Everyone
by A verified traveler

离乌节路很近

Posted May 11, 2015
房间条件、服务都不错,就是床真的很小,房间也比较小。离乌节路购物区很近,适合晚上想要逛街的人住。 周边也还算安静,但是楼下的酒吧有时候看起来比较乱。
Comment from Hotel Management
May 18, 2015 by Valerie Loy , Hotel Management
Thank you for making Pan Pacific Orchard your hotel of choice. We are pleased to know that you enjoyed the convenience of the hotel as we are located just a five minute walk from the main Orchard Road shopping district. Please be assured that our rooms are of comparable size to the other hotels along Orchard Rooms, and our associates are always on hand to assist you should you require a larger room for your needs, subject to availability. Thank you and we hope to see you again soon ! Valerie Loy Marketing Communications Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Safety Bay WA

Great hotel close to Orchard Road & MRT

Posted May 11, 2015
Pros: Everthing
Cons: It could be cheaper.
Location: great location close to transport etc.
Only spent 2 nights after Thailand holiday but very happy with the Hotel, Staff & Facilities.
Comment from Hotel Management
May 18, 2015 by Valerie Loy , Hotel Management
Thank you for choosing to stay with Pan Pacific Orchard! We are delighted to hear that you are pleased with the warm, inviting ambience of our hotel, as well as our friendly associates around the hotel who are on hand to assist with your every need. We hope to have you back at hotel soon! Warmest regards Valerie Loy Marketing Communications Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Perth, WA AUSTRALIA

Excellent service & amenities.

Posted Apr 28, 2015
Pros: Very efficient staff & good service.
Location: Close to Orchard Rd, Scotts Rd and public transport.
Wonderful stay at this hotel and will be returning back early next month.
Comment from Hotel Management
May 18, 2015 by Valerie Loy , Hotel Management
Thank you for making Pan Pacific Orchard your hotel of choice. We are delighted to hear that you had a most enjoyable trip and that our associates were warm and friendly during your stay with us. We look forward to having you back with us soon! Warmest regards, Valerie Loy Marketing Communications Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Close to Orchard shopping

Posted Apr 2, 2015
Pros: Closeness to bars and orchard shopping area
Cons: The executive room needs major improvement in furnishing and design. Noise control of children and door slamming. Better design of door closing system
Location: Shopping very convenient.
Very close to the main orchard shopping. Too many kids often noisy during the day and early evening.
Comment from Hotel Management
May 18, 2015 by Valerie Loy , Hotel Management
Thank you for choosing to stay with Pan Pacific Orchard. We are happy to hear that you enjoyed the convenience of the hotel as it is located a stone's throw away from the main Orchard Road shopping district. We have taken your feedback regarding the noise level into consideration and will be taking steps to resolve this. We hope that you will choose to stay with us again soon. Warmest regards Valerie Loy Marketing Communications Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne

Perfect for first time visiting Singapore

Posted Mar 29, 2015
Pros: the location
Cons: little more dusting, otherwise perfect
Location: near the high end shopping centres, close to public transport
Lovely hotel, perfect for first time visiting Singapore, close to everything with MRT Trains.
Comment from Hotel Management
May 18, 2015 by Valerie Loy , Hotel Management
Thank you for making Pan Pacific Orchard your hotel of choice. As you have mentioned, we are a short walk away from the bustling Orchard Road shopping district and close to major shopping and entertainment options, as well as easily accessible by private and public transportation. We are glad that you enjoyed your stay and we hope to see you again soon! Warmest regards Valerie Loy Marketing Communications Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Deutschland

Sehr gutes Hotel, gute Lage

Posted Mar 6, 2015
sehr angenehmer Aufenthalt, ruhiges und geräumiges Zimmer.
4 out of 5
Recommended
for Couples
by Joelfrom São Paulo

Comfort and calm

Posted Feb 21, 2015 
The Pan Pacific Orchard is a welcome spot of calm and quiet off Orchard Road, even if it's behind one of Singapore's rare rough edges (Orchard Towers). No tour groups, meaning it keeps an air of privacy and class. Rooms are comfortable, but we felt it was worth upgrading to the Studio for the extra space. The restaurant 10 at Claymore is rightfully well-reviewed.
Comment from Hotel Management
Apr 25, 2015 by Dean Rossilli, Hotel Management
Thank you for choosing to stay with Pan Pacific Orchard. We are delighted to know that you find our hotel quiet, spacious and comfortable, and that you enjoyed your meal at our signature restaurant, 10 at Claymore. We look forward to welcoming you back in the near future! Dean Rossilli General Manager
4 out of 5
Recommended
for Couples
by NELSONfrom Macau

A perfect stay

Posted Feb 15, 2015 
very clean and comfortable
Comment from Hotel Management
Apr 25, 2015 by Dean Rossilli, Hotel Management
Thank you for making Pan Pacific Orchard your hotel of choice. We are glad that you find our hotel clean and comfortable and hope to see you back at our hotel soon. Warmest regards Dean Rossilli General Manager