Ratings based on 623 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom mexico

Wonderful view!!!!!

Posted Nov 24, 2014
Pros: The room is very comfortable and modern furnished spectacular lobby
Cons: The breakfast is very expensive 49.00 dlls.
Location: The location is in the marina bay very close to the sands hotel, mall and casino, walking distance!!!
This hotel is a beautiful hotel with great view, the lobby is spectacular you can have a drink in a very pleasant and warm enviorment !!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne- Australia

pan pacific 8 night stay

Posted Nov 13, 2014
Pros: close to almost all attractions
Cons: better information in the room compendium. hotel could supply rental umbrella
Location: very close to the flyer, walk distance to the marina bay sands and river and gardens by the bay. able to access the extensive underground network
good hotel nice rooms expensive compared to Thailand equivalent
5 out of 5
Recommended
for Everyone
by A verified travelerfrom perth, WA

Great hotel to stay

Posted Nov 3, 2014
This hotel is old but has been renovated to live up its reputation... And they deliver. Clean, tidy and awesome bedding with a great modern ensuite. Nice pool n gym. Close to MRT and a stroll away to MBS n Suntec city! What a pleasant stay.
Comment from Hotel Management
Nov 4, 2014 by Cheryl, Hotel Management
Dear Jeebo, Thank you for your kind compliments and for choosing us for your staycation over the weekend. We are especially delighted to hear that you had a chance to enjoy our tranquil outdoor swimming pool and have noted your feedback with regards to the tiles at the pool area. Our guests’ safety is important to us and we have shared your comments with our Engineering team who will be addressing this issue. Thank you for sharing this review and we look forward to welcoming you back soon. Warmest regards, Cheryl Ng Director of Marketing
5 out of 5
Recommended
for Everyone
by A verified travelerfrom singapore

Great hotel near esplanade and marina bay!

Posted Oct 29, 2014
Perfect weekend staycation place! Although the pool can make do with less slippery tiles, especially around the steps.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Perth

Great quick break

Posted Oct 14, 2014
Pros: View from room was great overlooking marina
Cons: prices for food and drinks was expensive, but found this all over singapore
Had a great short break at Pan Pacific, beautiful hotel, clean, spacious, close proximity
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ballarat Australia

Lovely hotel, very friendly staff, good facilities

Posted Oct 10, 2014
Pros: kids loved the pool and the gym (for the older one, have to be 18 to go there), nice big rooms with new bathrooms with 3 different shover heads
Cons: pool side service, should be covered so food arrive hot, also it would be handy to know that you as a guest get 30% discount on in hotel services.
Location: we loved the new gardens, got very familiar with the underground trains, the flyer is within walking distance and all the shopping malls are so close.
The staff made us feel very welcome, and fussed a little over us since it was our 25th wedding anniversary, we had a beautiful pair of swans made of towels on our bed, and a lovely cake. all facilities within the hotel are very clean, and all the staff are friendly and helpful. the hotel is close to shopping and good food and attractions, so you feel like you are in the heart of Singapore. nice and close to the airport to, only about 15-20 min by taxi.
Comment from Hotel Management
Oct 14, 2014 by Cheryl, Hotel Management
Dear Jana, Congratulations on your 25th wedding anniversary and thank you for celebrating such a special occasion with us. We are delighted that you enjoyed our recently transformed rooms and convenient location in the heart of Marina Bay. While we are glad your children loved the pool, we are sorry to hear that you felt the service by the poolside could be further improved. We have highlighted this issue to our team who are looking into enhancing the poolside service. As you pointed out, all our in-house guests indeed enjoy savings for dinner and we apologise that this was not effectively communicated to you. We appreciate your time in sharing this review and look forward to welcoming you and your family back again soon. Warm regards, Cheryl Ng Director of Marketing
5 out of 5
Recommended
for Couples
by A verified travelerfrom Launceston Tasmania

Top Notch

Posted Oct 6, 2014
Pros: The bed, excellent bathroom, free Wi-Fi.
Cons: A little expensive in comparison to its competitors.
Location: Close to the underground railway and red bus pickups.
Top quality hotel for the discerning traveller. Great facilities and close to all the main attractions.
Comment from Hotel Management
Oct 10, 2014 by Cheryl, Hotel Management
Dear Ray Thank you for sharing your feedback, we are glad that you enjoyed your stay with us and look forward to welcoming you back again soon. Warm regards Cheryl Ng Director of Marketing
5 out of 5
Recommended
for Everyone
by A verified traveler

Pan Pacific Hotel - Marina Bay

Posted Oct 2, 2014
Very comfortable and relaxing atmosphere, everywhere. Lobby bars, restaurants, pool side etc had great service at all times.
Comment from Hotel Management
Oct 7, 2014 by Cheryl, Hotel Management
Thank you for sharing your feedback on Expedia. We are delighted that you had an overall positive experience and enjoyed our facilities and the dining experience here. We look forward to welcoming you back again soon. Best regards, Cheryl Ng Director of Marketing
5 out of 5
Recommended
for Couples
by A verified traveler

Great quality room

Posted Oct 1, 2014
Pros: Location is superb, services offered are excellent
Cons: Room cleanliness
Location: Location is excellent, 15 minutes from a Singapore flyer
Went to stay at the Pan Pacific whilst visiting Singapore to watch the Grand Prix. The location for that in particular is excellent as the hotel sits minutes from the circuit itself. We stayed in a city suite and the room was excellent, it was spacious and provided everything we needed. An excellent stay.
Comment from Hotel Management
Oct 7, 2014 by Cheryl, Hotel Management
Thank you for choosing to stay with us over the F1 weekend. We are delighted that you had a positive experience and enjoyed our convenient location in the heart of Marina Bay within walking distance of the race circuit and the Singapore Flyer. Our rooms were recently transformed to further enhance our guests’ experience and we are glad that you enjoyed the refreshed facilities of our spacious City Suites. We appreciate your time in sharing this review and look forward to welcoming you back again soon. Warm regards, Cheryl Ng Director of Marketing
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, friendly staff and good location

Posted Sep 27, 2014
Stayed in the city suite during the busy f1 week. The staff were lovely, the service was great and the room was amazing. Would definitely recommend it for anyone looking to stay in Singapore.
Comment from Hotel Management
Sep 30, 2014 by Cheryl, Hotel Management
Thank you for staying with us over the recent F1 weekend. With a prime trackside location in the heart of Marina Bay, the hotel does present guests with panoramic views of the race circuit and we delighted that you enjoyed the experience. We appreciate your recommendation and look forward to welcoming you back again soon. Warm regards, Cheryl Ng Director of Marketing