Ratings based on 574 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice environment, small room

Posted Jul 27, 2014
Nice environment, the room just a bit small. Asked to change the room from king bed to double bed, couldn't do it.
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth

Perfect. Just what I needed

Posted Jul 24, 2014
Pros: Clean, vibrant, great service, modern, smiling staff, just that little bit fancy
Location: Excellent location. Close to shops and MRT to take you everywhere
I stayed here 20 years ago and loved it. Hearing there had been a renovation I thought I would try it again. It is fantastic. This time, I was on the 29th floor looking towards Orchard Rd with a great view. The rooms are modern and clean. The service is always friendly. And the beds and pillows are better than home. I never sleep in hotel beds but I have on this trip. Thankyou for not letting me down and ensuring my memories continue. I can't wait to bring the kids!
Comment from Hotel Management
Jul 27, 2014 by Cheryl, Hotel Management
Dear Andrew We are delighted that you enjoyed our hotel and the newly transformed guest rooms. We look forward to welcoming you and your family back in the near future! Warm regards Cheryl Ng Director of Marketing
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Great location.

Posted Jul 10, 2014
Pros: Great Location. Very Clean. Courteous Staff.
Cons: Have more taxis available, had to wait for about 10 minutes for a taxi.
Location: Shopping at Marina Sq. Singapore Flyer and Marina Bay Sands (Casino) and shopping. Marina Bay Sands Gondola ride. Food Heaven.
The hotel is located in a great location. Close to Marina Bay Sands and the Singapore Flyer. If you can get a room in the higher floors the views are pretty amazing. Transportation to Changi is also quite convenient, with MRT connections and also a cab fare which is usually around SG$20.
Comment from Hotel Management
Jul 27, 2014 by Cheryl, Hotel Management
Hello Harsha Thanks very much for sharing your feedback with us. We are glad that you enjoyed your stay and the accessibility of our location. We hope to welcome you back again soon. Warm regards Cheryl Ng Director of Marketing
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Central Hotel beside F1 track

Posted Jul 6, 2014
Pros: Staff very helpful and friendly. Rooms spacious and clean. Espresso machine in my room!
Cons: Better sensors on lift doors - banged closed on my arm, bruising it.
Location: Loads of restaurants and central in Singapore. Night safari at zoo (30min taxi). F1 track right beside.
Stayed in this hotel for conference at Suntec centre. This is a modern well-priced hotel with good facilities. I was in a Deluxe King room. My room was very nice with Excellent blackout blind on window. Bathroom had walk-in shower which was great! Espresso machine and free bottled water topped up each day. Hotel facilities good. Pool very nice and provides free water and towels. Hotel bar looks great and is lovely place to relax in. However, the bar prices a bit of a shock, but same as everywhere else in that region. Beer is £10 per pint in that part of Singapore!
Comment from Hotel Management
Jul 27, 2014 by Cheryl, Hotel Management
Thank you for sharing your comments about your stay with us. We are delighted that you had an overall positive experience with us; our hotel guests actually enjoy 30% savings when they dine at our restaurants and bars and I hope that on your return visit you will take advantage of this privilege. We look forward to welcoming you back again soon. Warm regards Cheryl Ng Director of Marketing
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth

Very good hotel

Posted Jul 5, 2014
Very good hotel in excellent location nearby many of Singapore's landmarks. The room and bathroom are large, well laid out and very, very clean. The Nespresso coffee maker is great! The large bed was a little hard for our liking, as were the pillows. Staff were very professional and friendly.
5 out of 5
Recommended
for Everyone
by MIchelle from Perth, Western Australia

Beautiful hotel, stunning views

Posted Jun 25, 2014
Pros: The views!
Location: Close to Marina, shops, MRT
Stayed for two nights in a Panoramic King room. Staff were extremely friendly even at 2am when we arrived for check in. Rooms were beautifully designed and extremely clean, views of the skyline and marina absolutely stunning. Bed was comfortable, rooms were quiet. Close to everything. Very classy hotel. Will definitely return.
5 out of 5
Recommended
for Everyone
by Peter from Perth, Australia

Close to the CBD and tourist areas of Singapore.

Posted Jun 4, 2014
Pros: The staff, the location, the buffet breakfast at the Edge Restaurant
Location: Close to MRT, Singapore Flyer, Marina Bay Sands, Raffles Hotel, Gardens by the Bay, Shopping at Marine Terrace, Suntec City, Millennium Walk
Excellent position without staying in the CBD. Within walking distance of tourist attractions such as Raffles Hotel (7mins) and Singapore Flyer (15mins), and MRT (7mins). Short taxi ride (10mins) to Garden by the Bay, Clark Quay and Marina Bay Sands. The deluxe room with King size bed, was of a good size and kept very clean by housekeeping. We had breakfast at the Edge Restaurant which served International buffet. You would be hard pressed to not find anything to your liking. The staff were very attentive and always ready to assist, especially the chefs at the omelet bar and the barista making coffees, even when they were flat out during peak period. I couldn't find fault with any of the facilities or staff that would warrant a complaint. This was our second stay at the Pan Pacific and it certainly will not be our last.
2 out of 5
by A verified traveler

It used to be a great Hotel

Posted May 26, 2014
It used to be a great Hotel, but they've lost the touch.
4 out of 5
Recommended
for Everyone
by A verified traveler

Short stay for a conference

Posted May 19, 2014
Excellent location. Cleanliness was the best feature. The suit was excellent value. It was very spacious and we had sofa bed use at no extra charge. There was an extra WC and wash basin, as well as a bathroom and walking robe to die for. The Buffet Dinner at Edge restaurant was also great. We loved Shuly who served us. My first choice for staying, if I ever go back to Singapore.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Funky hotel close to Marina Bay

Posted May 15, 2014
Pros: Swimming pool, gym, bar, proximity to Marina Bay
Great room, fantastic pool and bar, close proximity to Marina Bay and shopping malls. Very friendly, helpful staff. Really enjoyed the hospitality room - can be used after check-out to freshen up before heading to the airport.