Dear Shiv,The Hotel Team is delighted to learn of your perfect stay experience with us, in particular from our hotel's excellent location. Our hotel is indeed very popular for tourists with our close proximity to popular attractions such as Marina Bay, Merlion Park and Little India. We hope you had a great time touring Singapore and look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive

Dear Sajid,We are not able to find any useful details in your review to help us identify any area for improvement. Please share your feedback directly with our Front Desk so that my colleagues can ensure that you have a comfortable stay with us.Warm Regards,RolandGuest Experience Executive

Dear Tio,Thank you for leaving a five star review for ibis Styles Singapore Albert! We are heartened to hear that your stay was an impeccable one, in particular from our very clean room to the efficient check-in process. We look forward to welcoming you back for another great stay with us!Warm Regards,RolandGuest Experience Executive

Dear Sharron,We have noted on your feedback for they are valuable and essential for us to continuously improve our services. Your comment on your breakfast experience has also been shared with our partnering restaurant. We will like to help clarify that the restaurant staff had only meant to remind our guests to use tongs for the bread with no intent to be rude. Warm Regards,RolandGuest Experience Executive

Dear Santokh,We are surprised as we had not received any feedback during your stay with us. Our hotel team has attended to your bathroom and did not detect any unpleasant smell. Similar to many of the hotel properties in Singapore, the room windows cannot be opened for the safety and security of the hotel guests, which has always been our top priority. Warm Regards,RolandGuest Experience Executive

Dear Flavia,Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. Our hotel is indeed very well located and near to Rochor (3 mins), Little India (6 mins) and Bugis (9mins) MRT stations. We hope you will think of us the next time you are making a trip to Singapore.Warm Regards,RolandGuest Experience Executive

Dear Nick,Our hotel appreciates feedbacks so that we can continually improve but we cannot agree with your overstated comments. We currently offer wide range of selections for breakfast including Western, local and vegetarian options for our guests. We think it is quite a decent spread considering the affordable price. The compact configuration of bathroom is a direct result of Singapore's land constraints. Nevertheless, our bathrooms are fully functional and equipped with all the necessary features. Thank you.Warm Regards,RolandGuest Experience Executive

Dear Guest,We are surprised to hear about the disappointment of your stay as our hotel has received many compliments for the comfortable and affordable rooms that many of our returning guests have always enjoyed. There is no helpful comment in the review that can help us to follow up further. We hope to have the opportunity to welcome you back again for a better experience with us. Warm Regards,RolandGuest Experience Executive

Dear Guest,Thank you for sharing your positive stay experience. Our hotel is indeed very well located and very attractive to many tourists looking to vacation in Singapore with Rochor MRT station just minutes walk away. As Singapore is tiny, all buildings (including hotels across our city) are affected by the land constraint, which results in generally more compact configuration of hotel rooms, especially in high demand areas where our hotel is located. Nevertheless, our rooms have been carefully designed to balance comfort and affordability in an economy-tier hotel. We look forward to welcoming you back for another great stay with us!Warm Regards,RolandGuest Experience Executive

Dear Guest,Thank you for sharing your positive stay experience. We do ensure our housekeeping services meets our very high standards for our guests' benefit and do not apply any chemical or grease to the floor which will create discomfort for our guests. If required, room slippers are also available upon request from my colleagues at the Front Desk. However, we hope that our guests can join us in our efforts to reduce single use products. Thank you again for sharing your experience. We look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive

Dear Laura,The Hotel Team is humbled and grateful to receive your kind words for our hotel and wonderful team. Do feel free to approach our frontdesk for recommedations on activities as our hotel is in fact very well located! You may consider Bugis area for shopping and dining options, or Little India or Bali Lane to experience our authentic and vibrant cultural areas. We hope you had a great time touring Singapore and look forward to welcoming you back soon.Warm Regards,RolandGuest Experience Executive

Dear Guest ,Thank you for sharing your positive stay experience! Our hotel is indeed very well located and very attractive to many tourists looking to vacation in Singapore. Indeed many of our guests have enjoyed the sightseeings in Bugis, Bali Lane and Little India which are all in close proximity. It is heartening to hear that your stay had been a wonderful one and we look forward to welcoming you back for another splendid stay!Warm Regards,RolandGuest Experience Executive

Dear Josue,Thank you for leaving a glowing review! We take pride in catering to our guests’ needs the best way we can and your positive rating is the best motivation for our staff to continue delivering service excellence to all our valued guests. We look forward to welcome you back to our hotel again soon!Warm Regards,RolandGuest Experience Executive

Dear KIRANDEEP,Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are pretty sure all our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Please stay with us again!Warm Regards, Stanley Guest Relations Executive

Dear Marie,We are disappointed to hear of the underwhelming stay experience. As the majority of hotel guests would be spending their entire day out of the hotel exploring the city sights, they would consider the hotel TV programmes as secondary entertainment. As our TV channels are not an on-demand subscription, thus an expansion of TV channels requires manually setting up of various connections with the relavant companies. Our room rates are highly competitve in our market segment and hIgh occupancy across Singapore could result in higher room rates. We hope we will have the opportunity to serve you better in the future and that you will enjoy the comfortable and affordable rooms that many of our returning guests have always appreciated.Warm Regards, Stanley Guest Relations Executive

Dear Yoshio,Thank you for taking time to write a review of your hotel stay. We currently do have about 15 items in our buffet, including Western selections like ham, yoghurt, cakes, pastry and we think it is quite a decent and quality spread considering the affordable price. We hope to have the chance to welcome you back in the near future!Warm Regards,RolandGuest Experience Executive

Dear Monia,Thank you for giving ibis Styles Albert a perfect rating! Your positive rating is the best motivation for our staff to continue delivering service excellence to all our valued guests. We look forward to welcoming you back for another great stay with us!Warm Regards,RolandGuest Experience Executive

Dear Guest,Thank you for your patronage. We hope we will have the opportunity to serve you again in the future and that you will enjoy the comfortable and affordable rooms that many of our returning guests have always enjoyed.Warm Regards,RolandGuest Experience Executive

Dear Ahmed,We appreciate your review and thank you for staying with us. It means a lot to us to hear that you had a great stay in our hotel and we are pleased to know that our hotel and its accessible location had met your needs as a traveller. Our hotel is indeed very well located with great accessibility to MRT station and wide range of amenities. We hope you will think of us the next time you are making a trip to Singapore.Warm Regards,RolandGuest Experience Executive

Dear Jean-Maurice,Thank you for staying with us. I am disappointed with the less than satisfactory experience you had with us as we pride ourselves on providing comfortable and affordable stay for all our guests. We welcome helpful comments that can help us identify the areas to improve for our guests' benefits. Do provide your feedbacks directly with our Front Desk so that they can rectify any unsatisfactory experience. Warm Regards,RolandGuest Experience Executive

Dear Chong-Yip,Thank you for choosing to stay with us. We are thrilled that we are able to meet to your stay expectations and the Hotel Team looks forward to be of service to you again!Warm Regards,RolandGuest Experience Executive

Dear Murakami,Thank you for staying with us. I'm really sorry as I could not interpret your comment. Refrigerators are available at all our rooms in Ibis Style Albert and we have not received any feedback from our guests of any faulty refrigerator. We would love to have the opportunity to welcome you back again.Warm Regards,RolandGuest Experience Executive

Dear KO-YU,We appreciate your review and thank you for staying with us. Our heater is installed to ensure unlimited hot water is available throughout the day. Do inform our frontdesk of any issues so that our maintenance team can check and attend to it. We value your feedback and most certainly forwarded to the appropriate departments. We hope to welcome you back to an even better experience should you stay with us again in the near future.Warm Regards,RolandGuest Experience Executive

Dear EMILY,It is lovely to hear that you had enjoyed your stay with us. It is heartening to hear that your stay had been a wonderful one and that our comfortable room with the complimentary amenities had met your expectations. Our hotel is indeed very well located and near to Rochor MRT station within 3 minutes walking distance. We look forward to welcoming you back for another splendid stay!Warm Regards,RolandGuest Experience Executive

Dear Sascha,The Hotel Team is grateful to receive your very recommendation for Ibis Styles Albert and to learn of your wonderful stay with us. We would love to welcome you back for another awesome experience with us on your next visit!Warm Regards,RolandGuest Experience Executive

Dear Holger,We are pleased to hear that you had enjoyed your stay with us. Our hotel is indeed very well located and very attractive to many tourists looking to vacation in Singapore with easy accessibility to Rochor, Little India and Bugis MRT stations, as well as the spectrum of amenities that we offer right at our doorsteps. We hope to see you again on your next visit to Singapore.Warm Regards,RolandGuest Experience Executive

Dear guest,We are delighted to hear that you had a great time staying with us. We hope to see you again on your next visit to Singapore.Warm Regards, Stanley Guest Relations Executive

Dear Michel,We are happy to receive your 100% review rating! We strive to provide great value and we are always here to ensure that your stay with us is comfortable. It is a delight to hear we made an impression! We hope you will think of us the next time you are making a trip to Singapore.Warm Regards, Stanley Guest Relations Executive

Dear Govert,We appreciate your kind compliments for our friendly staff. We hope to have the chance to welcome you back again.Warm Regards, Stanley Guest Relations Executive

Dear Claus Rudolf,Thank you for your review. As a city-state island with one of the most dense population in the world, land is scarce here and hence, many accommodation properties do not offer a very large room size. Our breakfast menu may not be of an international cuisine, but many guests had the opportunity to sample our local and Asian buffet-style food, which offers great value, considering its price. Nonetheless, we had noted your comments on the hotel breakfast service and will continually improve the variety and quality of food items that we offer.Warm Regards, Stanley Guest Relations Executive

Dear Yoso,We appreciate your time for sharing your stay experience. We provide shower foam, shampoo, toothbrush kit in our rooms. Disposable slippers are available upon request from my colleagues at the Front Desk. However, we hope that our guests can join us in our efforts to reduce single use products.Warm Regards, Stanley Guest Relations Executive

Dear HOONSUNG, We hope to serve you better in future.Warm Regards, Stanley Guest Relations Executive