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Reviews of Adina Serviced Apartments Singapore Orchard

3.5 out of 5
Adina Serviced Apartments Singapore Orchard
121 Penang Rd, Singapore

Reviews

9.4

Exceptional

Rating 10 - Excellent. 118 out of 166 reviews" "
Rating 8 - Good. 38 out of 166 reviews" "
Rating 6 - Okay. 8 out of 166 reviews" "
Rating 4 - Poor. 1 out of 166 reviews" "
Rating 2 - Terrible. 1 out of 166 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

Peter

Stayed 9 nights in Nov 2023
Response from Nancy on Jan 3, 2024
Dear Peter,Greetings from Adina Serviced Apartments Singapore Orchard, #MyOtherAddress!Thank you so much for your time on the review and we have noticed the rating is neutral and wish to hear more on your experience for us to improve if there is any. You may email me directly at nancyzhang@fareast.com. Thank you again and we wish to welcome you again in the near future!Best regards,Nancy ZhangResidence ManagerAdina Serviced Apartments Singapore Orchard

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff are absolutely amazing, they go above and beyond to make a pleasurable stay. This is the second time we have stayed here, and we'll definitely be back. Close to MRT and shopping centres. Breakfast available during the week. I highly recommend this place!!!!
Stayed 8 nights in Oct 2023
Response from Nancy on Oct 23, 2023
Dear Dawn,Greetings from Adina Serviced Apartments Singapore Orchard, #MyOtherAddress! Thank you so much for your trust and return to stay with us again! And we are glad that your return stay is great! Wish to meet you in person next round when you come to Adina!Best regards, Nancy Zhang Residence Manager Adina Serviced Apartments Singapore Orchard

10/10 Excellent

CHAN CHE

Traveled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Apr 2023
Response from Nancy on Apr 27, 2023
Dear CHAN CHE,Greetings from Adina Serviced Apartments Singapore Orchard, #MyOtherAddress!Thank you for your time to share your experience at Adina! It was great to hear that you have enjoyed your stay with us.Wish to welcome you again at Adina! Best regards,Nancy ZhangResidence ManagerAdina Serviced Apartments Singapore Orchard

10/10 Excellent

Martin Glen Alan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay only short walks to everything plazas mrt etc will stay again !
Stayed 6 nights in Apr 2023
Response from Nancy on Apr 9, 2023
Dear Martin Glen Alan,Greetings from Adina Serviced Apartments Singapore Orchard, #MyOtherAddress!Thank you for your time to share your experience at Adina! It was great to hear that you have enjoyed your stay with us.Wish to welcome you again at Adina! Best regards,Nancy ZhangResidence ManagerAdina Serviced Apartments Singapore Orchard

10/10 Excellent

Thierry

Liked: Cleanliness, property conditions & facilities
This property makes travelling with a family easy. The space alone provided from a two bedroom apartment means the kids always have some space to play or unwind. Helpful and friendly staff are a massive plus.
Stayed 8 nights in Mar 2023
Response from Nancy on Mar 25, 2023
Dear Thierry,Greetings from Adina Serviced Apartments Singapore Orchard, #MyOtherAddress!Thank you for your time to share your experience at Adina! And we are glad that Deepa made your stay memorable and comfortable. Wish to welcome you again in near future!Best regards,Nancy ZhangResidence ManagerAdina Serviced Apartments Singapore Orchard

10/10 Excellent

Guang Hua

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly welcome, Excellent condition of accommodation, clean and well maintained. Has excellent amenities of pool, small gym and well stocked kitchen. Continental breakfast has a good selection. Close to MRT stations with good connections. Adjacent to excellent and varied shopping centres. Felt very homely.
Stayed 7 nights in Feb 2023
Response from Nancy on Feb 27, 2023
Dear Guang Hua,Greetings from Adina Serviced Apartments Singapore Orchard, #MyOtherAddress!Thank you for your time to share your experience at Adina! We are glad that your stay was pleasant.Wish you and your family continue to enjoy your stay with us!Best regards,Nancy ZhangResidence ManagerAdina Serviced Apartments Singapore Orchard

10/10 Excellent

Myrla

Traveled with partner
Liked: Amenities, property conditions & facilities
The unit has been recently renovated and had everything we needed for our stay. Staff was super helpful and friendly. Hotel location is great. Close to all shops and public transport. Would definitely stay at Adina again.
Stayed 6 nights in Oct 2022
Response from Nancy on Apr 9, 2023
Dear Myrla,Greetings from Adina Serviced Apartments Singapore Orchard, #MyOtherAddress!Thank you for your time to share your experience at Adina! It was great to hear that you have enjoyed your stay with us.Wish to welcome you again at Adina! Best regards,Nancy ZhangResidence ManagerAdina Serviced Apartments Singapore Orchard

10/10 Excellent

Paul

Stayed 13 nights in Oct 2022
Response from Nancy on Apr 9, 2023
Dear Paul,Greetings from Adina Serviced Apartments Singapore Orchard, #MyOtherAddress!Thank you for your time to share your experience at Adina!Wish to welcome you again at Adina! Best regards,Nancy ZhangResidence ManagerAdina Serviced Apartments Singapore Orchard

10/10 Excellent

Kristy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Adina was one of few places to stay in Singapore that we could do as a family of 6 within the one apartment. We had three bedrooms and two bathrooms with shared living. Perfect for families with teen children.
Stayed 7 nights in Sep 2022
Response from Nancy on Apr 9, 2023
Dear Kristy,Greetings from Adina Serviced Apartments Singapore Orchard, #MyOtherAddress!Thank you for your time to share your experience at Adina! It was great to hear that you have enjoyed your stay with us.Wish to welcome you again at Adina! Best regards,Nancy ZhangResidence ManagerAdina Serviced Apartments Singapore Orchard

10/10 Excellent

Koren

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were thrilled with our stay at the Adina apartments. The room was beautiful, the staff were extremely helpful and the location was perfect for our purposes. We are very grateful.
Stayed 7 nights in Sep 2022
Response from Nancy on Apr 9, 2023
Dear Koren,Greetings from Adina Serviced Apartments Singapore Orchard, #MyOtherAddress!Thank you for your time to share your experience at Adina! It was great to hear that you have enjoyed your stay with us.Wish to welcome you again at Adina! Best regards,Nancy ZhangResidence ManagerAdina Serviced Apartments Singapore Orchard

8/10 Good

Beng Hui

Business traveler
Liked: Cleanliness, room comfort
Amazing Stay
An amazing stay. Friendly helpful hotel staff.
Stayed 7 nights in Apr 2021
Response from Eunice on Jun 11, 2021
Dear Beng Hui, Thank you for your precious time to pen us a great review. It has been our great pleasure serving you and we are looking forward to host you again in the near future. Stay safe! Warmest regards, Eunice Woo Residence Manager

10/10 Excellent

Otis, Connecticut

Business traveler
Liked: Cleanliness, amenities
The staff was very nice and helpful. Breakfast is not too great.
Stayed 6 nights in Jul 2020
Response from RH on Aug 14, 2020
Dear valued guest, Thank you for your valuable feedback. We are glad that you have an overall enjoyable stay with us and is happy with our helpful service. Unfortunately breakfast service have to be "scaled down" due to the strict regulations which are enforced for our own safety during this Covid-19 period. We look forward to welcome you back in the near future and hopefully all routine can be normalized by then. Meanwhile, we wish you well and Stay Safe. Best regards Freda Lew Residence Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So pleased we opted to stay at Regency House. My partner and I appreciated having our child in a seperate room and spacious living conditions after hectic days out sightseeing. The staff were pleasant, helpful and friendly and our room was kept spotless. We swam daily but I would say the pool needs a little bit of TLC as the odd tile was missing here and there. The atmosphere was still inviting and comfortable and well maintained though. Breakfast each day was plenty and the variety enough although it was limited compared to larger establishments. Personally, I think it just added to the intimacy of a smaller complex. All in all, we loved our choice of accomodation and I would have no issues recommending it to anyone who is looking for a home away from home. We will certainly be returning 😊
Stayed 15 nights in Mar 2020
Response from RH on Mar 25, 2020
Dear valued guest, It has always been our pleasure to be of service to you and you family on your recent vacation and to hear that we have made your stay a pleasant one is even more rewarding. We wish you and your family well and we look forward to the next opportunity to be of service to you again in the near future. Best regards Freda Lew Residence Manager

2/10 Terrible

Nha, San Jose

Traveled with family and small children
Stayed 6 nights in Feb 2020
Response from RH on Mar 25, 2020
Dear Nha, Thank you for taking the time to share with us your feedback. It is much to our regret that despite all our efforts, we ended up not achieving your complete satisfaction. We wish you well and stay safe, hope that we can be of service in the future. Best regards Freda Lew Residence Manager

10/10 Excellent

Renee, Brisbane

Traveled with family and small children
Liked: Cleanliness, amenities
Lovely, self-contained apartment. We have two small children, so having 2 bedrooms, kitchen and living space made our holiday much easier. The rooftop pool was really nice too. Great location near shops, food, Orchard Road and public transport. The staff were super friendly and went out of their way to ensure we had a pleasant stay. The only improvement I would suggest is to have more variety of cereal and toast toppings at breakfast. But really that is just a minor thing as there was plenty of other food options at breakfast.
Stayed 6 nights in Mar 2020
Response from RH on Mar 10, 2020
Dear Renee, Thank you for taking time to share with us your stay experience on your recent stay in Regency House. We appreciate your valuable feedback to help us improve our guest's experience. We look forward to welcome you and your family to stay with us again on your next trip to Singapore! Best regards Freda Lew Regency House

10/10 Excellent

Jonny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and welcoming hotell
Very welcoming hotel with it's staff, we did rent appartment for two adults and two children. Nice livingroom, sleepingroom and bathroom, a very nice poolarea on the roof. Breakfast ok but the gym can give some more to wish, definitely I come here again.
Stayed 6 nights in Feb 2020
Response from RH on Mar 9, 2020
Dear Jonny, Greetings from Regency House team! Thank you for choosing to stay with us during your recent vacation in Singapore. We are delighted that our friend service and comfortable apartment has impressed you and we look forward to welcome you and your family to stay with us again. Best regards Freda Lew Residence Manager

10/10 Excellent

GENEVIEVE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location and staff was very warm and friendly.
Stayed 17 nights in Jan 2020
Response from RH on Feb 12, 2020
Dear GENEVIEVE, Greetings from the Regency House team! Thank you for staying with us and for taking your time to share with us valuable feedback from your recent stay at Regency House. We wish you well and look forward to welcome you to stay with us again. Best regards Freda Lew Residence Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great at answering any queries we had. There is a good outdoor pool on the roof. The only disappointment was the hot tubs weren't, they were cool. They were the same temp as the pool which was at a good temp to relax in at the end of the day. The staff were able to give good advice to activities we could do. We were able to organise all the tours we wanted to attempt as we found them all fairly close to each other.
Stayed 6 nights in Jan 2020
Response from RH on Jan 23, 2020
Dear valued guest, Thank you for choosing to stay with us and for taking your valuable time to share your feedback. We are happy to know that you had an overall enjoyable stay with us an look forward to welcome you to stay with us again in the near future. Best regards Freda Lew Residence Manager

10/10 Excellent

Verified traveler

Stayed 7 nights in Jan 2020
Response from RH on Jan 15, 2020
Dear valued guest, Thank you for taking the time to review on your recent stay with us.We are happy to know that your stay with us has been an enjoyable one. We look forward to welcome you to stay with us again on your next vacation in Singapore. Best regards Freda Lew Residence Manager

10/10 Excellent

Osca, Hiroshima, Japan

Traveled with family
Liked: Cleanliness, amenities
We have stayed here twice and we came back the second time for the superb customer service. The staff are wonderful and happy to help with any inquiries. The location is excellent (walking distance to Orchard Road area and between 2 Metro stations) and the rooms are bright and spacious. I would always recommend this hotel to anyone staying in Singapore
Stayed 6 nights in Dec 2019
Response from RH on Jan 6, 2020
Dear Osca, Thank you for your recommendation and retuning to stay with us again! We are delighted that we have once again your stay with us has been an enjoyable one. We look forward to welcome you and your family to stay with us again on your next vacation in Singapore. Best regards Freda Lew Residence Manager

10/10 Excellent

WarrenB, Melbourne

Traveled with partner
Liked: Cleanliness, amenities
Great location, close to MRT, right on Orchard Rd.... Staff were amazing.. the team at reception was awesome and knew us personally very quickly. Our room was serviced by Lilah who always ensured everything we needed was there
Stayed 8 nights in Dec 2019
Response from RH on Jan 6, 2020
Dear WarrenB, Thank you for choosing Regency House as your residence of choice in Singapore.Our Housekeeping team, Lilah has received your special mention with much appreciation and, together with all of us, continue to be at your service when you return for your next stay. Best regards Freda Lew Residence Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019
Response from RH on Oct 16, 2019
Dear valued guest, May we take this opportunity to thank you for choosing to stay with us and for taking your valuable time to leave a rating on your stay experience. We look forward to welcome you to stay with us again in the near future. Best regards Freda Lew Residence Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received a warm welcome upon arrival. Everyone staff member we met was friendly and helpful. The apartment was very well equipped, spacious, comfortable and in a great location. The breakfast each day was fresh and tasty with good variety. We enjoyed our stay very much because of the hospitable and friendly staff. I would definitely recommend staying at Regency House.
Stayed 6 nights in Sep 2019
Response from RH on Oct 7, 2019
Dear valued guest, Thank you so much for finding the time to share with us your positive feedback, your review validates all our efforts to create a memorable experience for our guests. Once again, thank you for choosing Regency House as your residence of choice during your vacation in Singapore and we look forward to welcome you again. Best regards Freda Lew Residence Manager

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the 2 bedroom 2 bathroom apartment on level 2. It was a spacious apartment with a functional kitchen and a washing machine and dryer. The location was great. The staff were helpful and friendly. The weekday morning brekkie was light but certainly quite adequate. I would definitely stay here again.
Stayed 6 nights in Sep 2019
Response from RH on Oct 1, 2019
Dear valued guest, Thank you for taking time to write this lovely review of Regency House and for choosing us as your preferred accommodation in Singapore! We are really glad to hear that you've enjoyed your stay with us! As a small property, our staff does their utmost each day to ensure that all our residents feel at home and i am glad to know the team did everything they could to make your stay more comfortable. Best regards Freda Lew Residence Manager

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained, clean , modern furniture and above all location. Short walk to MRT Stations (Somerset or Dhoby ghaut )
Stayed 9 nights in Aug 2019
Response from RH on Oct 1, 2019
Dear valued guest, Thank you for sharing this positive review with us. We are glad that you had an enjoyable experience in our serviced residence and had a good time during your stay with us. Thank you once again for your review and we look forward to welcoming you back real soon. Best regards Freda Lew Residence Manager

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location the friendliest staff we have met on our world travels. Well done and thanks Eva Barry
Stayed 10 nights in Jul 2019
Response from RH on Aug 7, 2019
Dear Mrs Barry, May we take this opportunity to thank you for choosing to stay with us and for taking your valuable time to write a generous review with the great score. We are extremely pleased that you and your friends have enjoyed your stay at Regency House and that you were satisfied with the services and facilities offered during your stay. We look forward to welcoming you back for another remarkable Regency House experience. Best regards Freda Lew Residence Manager

10/10 Excellent

Verified traveler

Stayed 8 nights in Jun 2019
Response from RH on Jul 10, 2019
Dear valued guest, Thank you for choosing to stay at Regency House and for taking your valuable time to share with us your feedback. We look forward to another opportunity to serve you again in the near future. Best regards Freda Lew Residence Manager

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location great close to shops restaurants and mrt Didn’t like traffic noise at night Hotel staff lovely
Stayed 6 nights in Jun 2019
Response from RH on Jul 3, 2019
Dear valued guest, Thank you for your review on Regency House, we appreciate all your feedback from your experience. We are glad that your overall stay with us has been pleasant one. We have also taken note about your comment on the traffic noise which we are progressively making improvement on that. We look forward to welcome you back for another pleasant stay with us. Best regards Freda Lew Residence Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to MRT and shopping malls/food courts Helpful staff, very friendly
Stayed 6 nights in Jun 2019
Response from RH on Jul 3, 2019
Dear valued guest, Thank you for letting us know how much you enjoyed your recent stay at Regency House. It is good to know that our convenient location and friendly service have make your stay a pleasant one. We certainly hope that this was the first of many visits to Singapore and we look forward to welcoming you back in the future. Best regards Freda Lew Residence Manager

8/10 Good

Cece

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro: close to bus and subway stations, shopping areas, and tourist attractions. The property was well kept with all necessary amenities. Con: the bed was bit too firm.
Stayed 6 nights in Jun 2019
Response from RH on Jun 25, 2019
Dear Cece, Thank you for your feedback on your stay in Regency House. We are glad to know that your overall experience with us has been fine. We have also taken note on the point of the firmness of the mattress. (For future stay reference, kindly advise our team members, we will be able to assist on that) Once again, thank you and we look forward to welcome you to stay with us again. Best regards Freda Lew Residence Manager

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Fantastic and helpful staff Amazing value for money. Could not rate high enough. Would definitely stay again
Stayed 7 nights in May 2019
Response from RH on Jun 25, 2019
Dear valued guest, Thank you for your generous feedback on Regency House. Your kind compliments was shared with our team as it is a great motivation for them to continuously strive for exemplary hospitality. We look forward to welcoming you back for another remarkable Regency House experience. Best regards Freda Lew Residence Manager

10/10 Excellent

Verified traveler

Stayed 6 nights in Apr 2019
Response from RH on Apr 26, 2019
Dear valued guest, Thank you for taking the time to share with us on your stay experience in regency House. It is our pleasure to be of service to you and we look forward to welcome you to stay with us again on your next visit to Singapore. Best regards Freda Lew Residence Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with a short walk to Orchard Rd shopping, two MRT stations. Good size units - we had a two bed & two bath with nice size lounge/dining and separate kitchen and it was quite even though on a busy road. Customer service is excellent from all areas (House keeping, Front Desk & security), rooftop pool is wonderful and it all combines for a great stay in the heart of Orchard Rd.
Stayed 6 nights in Apr 2019
Response from RH on Apr 26, 2019
Dear valued guest, We are delighted to note of your review of your stay experience with us. Thank you for your kind compliments and have shared with our team members as it will be a great motivation for them to continuously strive for exemplary hospitality. We look forward to welcoming you back for another remarkable Regency House experience. Best regards Residence Manager Freda Lew

8/10 Good

Umeet

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Apr 2019
Response from RH on Apr 24, 2019
Dear Umeet, Thank you for staying with us and for taking the time to share your feedback on your stay experience. We are glad that you have enjoyed your stay and we look forward to welcome you to stay with us again in the near future Best regards Freda Lew Residence Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location, very clean and spacious room. Breakfast was ok, but could have done with more choice.
Stayed 10 nights in Mar 2019
Response from Freda Lew on Apr 14, 2019
Dear valued guest, Thank you for choosing to stay with us at Regency House and also for sharing your experience with us. We look forward to welcome you to stay with us again. Best regards Freda Lew Residence Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jan 2019
Response from RH on Jan 28, 2019
Dear valued guest, Thank you for choosing to stay with us at Regency House and also for sharing your experience with us. We look forward to welcome you to stay with us again. Best regards Freda Lew Residence Manager

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Dec 2018
Response from RH on Jan 11, 2019
Dear Jean, Thank you for sharing your stay experience with us and for letting us know that we have met your expectations. We look forward to welcome you and your family to stay with us again on your next vacation to Singapore. Best regards Freda Lew Residence Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around a 5 star experience for our family. Regency house location is unbeatable. Their service is excellent. The apartment has everything we needed, a light healthy breakfast was a bonus.
Stayed 7 nights in Dec 2018
Response from RH on Jan 4, 2019
Dear valued guest, My team and I are delighted that you had a pleasant stay with us. It is such a pleasure to learn that you like our service, comfortable apartment, healthy breakfast and convenient location. We certainly hope that this was the first of many visits to Regency House and we look forward to welcoming you back in the future. Best regards Freda Lew Residence Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and friendly which made things very easy for us. Our room was good but quite dark as we were only on 2nd floor and had small windows that were close to another building. On other side or higher up wold be fine. Position was excellent close to station and bus
Stayed 7 nights in Dec 2018
Response from RH on Jan 4, 2019
Dear valued guest, Thank you for reviewing your recent experience at Regency House. We always appreciate hearing back from our guests for us to continuously improve ourselves to provide better service to our guests. Once again, thank you for staying with us and we welcome you to stay with us again on your next vacation in Singapore. Best regards Freda Lew Residence Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location can't be beat, of course, but what makes Regency House really stand out is the excellent service. We have always had good service in Singapore, but Regency House staff really went the extra mile and did everything they could to ensure that my elderly and infirm mother had a safe and enjoyable visit. I really can't recommend them highly enough.
Stayed 6 nights in Nov 2018
Response from RH on Jan 4, 2019
Dear valued guest, Thank you for taking time to write this lovely review and for your recommendation of Regency House as your your preferred accommodation in Singapore! We look forward to welcoming you back again in the near future! Best regards Freda Lew Residence Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything, staff polite and helpful, location superb.lovely food, pretty pool. Apartment lovely and very clean
Stayed 11 nights in Nov 2018
Response from RH on Nov 28, 2018
Dear guest, Thank you for taking time to write this wonderful review of our property and and we sure look forward to having you back again in the near future! Best regards Freda Lew Residence Manager

6/10 Okay

Verified traveler

Liked: Amenities
Stayed 7 nights in Nov 2018
Response from RH on Nov 28, 2018
Dear guest, Thank you for choosing to stay with us at Regency House. We look forward to welcome you again in the near future. Best regards Freda Lew Residence Manager

10/10 Excellent

Verified traveler

Stayed 7 nights in Oct 2018
Response from RH on Nov 28, 2018
Dear guest, Thank you for taking time to share your experience of Regency House and for choosing us as your preferred accommodation in Singapore! We are thrilled to know that you've enjoyed your stay with us and we look forward to welcome you and your family on your next vacation to Singapore. Best regards Freda Lew Residence Manager

10/10 Excellent

Lily, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service, from the time we arrived to the time we left. Whenever we went by the foyer we were greeted by both the security/valet and the front desk staff. We had a 3 bedroom apartment and was extremely clean and had all the facilities we required. It was also extremely spacious. Plenty of room for the family. It was also centrally located to transport and Orchard road food and shopping precinct.
Stayed 7 nights in Oct 2018
Response from RH on Nov 28, 2018
Dear Lily, Thank you for your generous compliments on our friendly service, comfortable apartment and convenient location. It is such a pleasure to learn that you enjoyed your stay at Regency House and we look forward to welcome you on your next vacation in Singapore. Best regards Freda Lew Residence Manager

10/10 Excellent

PJ, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation in a good location
I stayed here with my family and we were really happy with everything. The Regency House is in a very good location, in between two underground stations and there is a bus stop close by. It is also very close to the shops in Orchard Road. We stayed in a 2 bedroom, 1 bathroom apartment, which was very spacious and comfortable and had everything we could possibly need. The complimentary welcome box of snacks and drinks was a lovely gesture and was very much appreciated when we arrived. The decoration in the apartments is contemporary and everything is very well maintained and clean. Breakfast is excellent with two choices of hot food daily (these were different every day) and a good selection of cereals, pastries, cakes, bread and fruit. The staff working in the Breakfast Room were really friendly and were constantly replenishing the breakfast items. Housekeeping did a brilliant job of keeping our apartment spotless. The level of service here is extremely high, nothing is too much trouble and everyone is so welcoming and friendly. The pool area is lovely and there are plenty of comfortable sunloungers and fresh towels. It was really nice to spend time there relaxing after a long day sightseeing. All in all we all thoroughly enjoyed our stay and will definitely stay there again when we next visit Singapore. Would highly recommend.
Stayed 11 nights in Oct 2018
Response from RH on Nov 28, 2018
Dear PJ, Thank you for all your detailed feedback on our facilities, breakfast selection and our friendly service which made your vacation so memorable. We certainly hope that this was the first of many visits to Singapore and we look forward to welcoming you back in the future. Best regards Freda Lew Residence Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2018
Response from RH on Nov 28, 2018
Dear guest, Thank you for choosing Regency House for your recent vacation. We value your feedback and it is a pleasure to learn that you enjoyed a comfortable experience with us. Best regards Freda Lew Residence Manager

10/10 Excellent

Garry, Albany Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location, friendly helpful staff
Great location just one road from Orchard Road and close to a main MRT station for public transport. Apartment was clean and well equipped. Staff were helpful at every opportunity to be so.
Stayed 7 nights in Sep 2018
Response from RH on Sep 27, 2018
Dear Garry, My team and I are delighted that you have enjoyed your stay with us. It is a pleasure to receive all your feedback and we are taking your comments regarding having more power sockets in the apartment to ensure more comfort and convenience for our guests. Thank you for your review and we hope to have you with us again on your next visit to Singapore. Best regards Freda Lew Residence Manager

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay!
Awesome place to stay. Location is perfect - close to MRT and Orchard Rd - so heaps of eating places within easy walking distance. We mainly took taxi - and was only $12-13 to Sentosa and $20ish to the zoo. Kids loved playing in the huge pool. The pool is 1.2m deep so I took floaties for my 4yo. Inc breakfast which had a range of things inc cereal, lots of pastries, bread, yoghurt, fruit as well as cooked foods which varied daily - plenty to choose from. We stayed in a 2 bedroom, 2 bathroom apartment which was newly refurbished and really nice. Very clean and well serviced 6 days per week. Was handy to have a washer/dryer and they supplied washing powder which was awesome. Can hear road noise but it didn't bother us at all. Would definately stay again and recommend.
Stayed 10 nights in Sep 2018
Response from RH on Sep 17, 2018
Dear Rebecca, Thank you for choosing Regency House for your recent vacation and it is such a pleasure to read that you enjoyed a wonderful experience with us. We certainly hope that this was the first of many visits to Singapore and we look forward to welcoming you back in the future. Best regards Freda Lew Residence Manager

10/10 Excellent

Keith

Magical
I enjoyed the Regency hotel very much plenty of food shops and central to the shopping areas of or hard road.a great experience.
Stayed 8 nights in Sep 2018
Response from RH on Sep 27, 2018
Dear Keith, Thank you for taking time to share your recent stay experience in Regency House and for choosing us as your preferred accommodation in Singapore. We are really glad to hear that you've enjoyed your stay with us and look forward to welcome you and your family to stay with us again on your next visit. Best regards Freda Lew Residence Manager

10/10 Excellent

Chris, Bolton, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First trip
Excellent accommodation in a perfect location near Orchard Road and between 2 stations. Rooms are large and fully equipped - washing machine, cooker, etc. Staff where great especially the maid, receptionists and door staff and the lady running the breakfasts. Pool is great on the roof and lovely in the heat. Singapore is a fantastic place with lots to do, excellent shopping and not one bad meal in two weeks - no matter where we ate.
Stayed 14 nights in Aug 2018
Response from RH on Sep 27, 2018
Dear Chris, Thank you for taking the time to share your feedback which is essential in our efforts to further improve our service standards and guest experiences. We are taking steps to address the noise issue that you have pointed out and will continue to work hard to deliver the best experience to our guests. We certainly hope that this was the first of many visits to Singapore and we look forward to welcoming you back in the future. Best regards Freda Lew Residence Manager