Ratings based on 598 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom Queensland Australia

Good location to Tanglin Mall and Orchard Rd.

Posted Apr 16, 2015
Stayed here many times previously but disappointed this time. Tiny ants crawling over pillow and in one of our beds- overall furnishings now tired faded and well due for an overhaul. Manager offered no recompense for ant situation other than an apology. Good toiletries, linen and towels. Loved the hotel's "Manhattan" bar- excellent drinks and service. Won't be back sadly as used to be way better standard.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Tokyo

Beautiful and Quiet Hotel

Posted Apr 9, 2015
Spacious and Clean Hotel. I used concierges. One peason was very nice. friendly.She help me my business very well. But another was very bad. She gave me a change many many small coins. Many 20cents!!!! I got 20 coins for change!!!! She saied we have only these coins??? In Singapore nobody use 20 cents. The stuff of this hotel is patchy pattern.
5 out of 5
Recommended
for Families
by A verified travelerfrom Queensland Australia

Family Holiday

Posted Apr 8, 2015
We stayed with our children and grandchildren recently for four nights and had a wonderful time at this hotel. The staff, service and rooms were excellent and helpful in every way. Our location was great too just a few minutes walk from Orchard Rd. I would definitely recommend this hotel and look forward again to another stay in the future.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Osaka

駅から遠いが静かなホテル

Posted Mar 24, 2015
Pros: スタッフが親切でした。
Location: 駅から15分。 オーチャードロードからも少し距離あり。
到着時間が朝6時頃でそのままホテルに行ってみました。スタッフから「今日はチェックアウトをする人が多くて、すぐにご案内できる部屋がないんです。用意出来次第お呼びしますので、クラブラウンジで朝食を食べて待っていてください。」と言われました。アーリーチェックインをリクエストしていなかったのですが、スムーズに対応してくれました。リージェントクラブのお部屋を予約していたので、クラブラウンジを使えたと思いますが、ゆっくり朝食を摂れて良かったです。お部屋は11時頃に用意してくれました。 スタッフの対応を良かったです。お部屋も清潔感があり素敵な部屋でした。 難を言えば、駅から徒歩15分ぐらいかかったとこでしょうか? 移動には少し遠いと感じました。まあ、だからこそ静かなんだと思いました。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne

Lovely Stay

Posted Mar 14, 2015
Excellent staff, accommodated every request. Very nice hotel, luxurious and classic style. Rooms are a little older but still very comfortable. Loved the loccitane bathroom products. Nice and close to everything. You must try a late night cocktail at the Manhatten bar. Overall we loved our stay here!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Singapore sling

Posted Mar 12, 2015
Wonderful 15 minute to Orchard Rd main shopping Blvd and metro station. Only problem was there was no outlet in bathroom for hair dryer
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

3 nights pre-cruise stay

Posted Mar 1, 2015
Super location, 2 steps from Orchard Road. Ecellent shopping and dining area. Hotel is very quiet and elegant. Staff is very helpful. Small coffee shop with outdoor patio offers the best coffee selection. Rooms are very spacious and spotlessly clean. Considering how expensive everything is in Singapore, the room rates are quite affordable and you get a good value. Highly recommend to everyone.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing location

Posted Feb 25, 2015
Pros: Eferything
Cons: None
Location: Botanical Garden
Best for both family vacation and the business traveller.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom VJ

Nice close to public transpiration & attractions

Posted Feb 18, 2015
It's one block away from the main street(Orchard Rd). Quiet street not as noisy as the Orchard. Staff very nice & courteous. Easy access for public transportation. Very nice hotel. Promt service. Overall excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 13, 2015
Excellent hotel with great staff that made easy your travel