Ratings based on 971 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Hotel Near Shopping AreasPosted Nov 6, 2013
Pros: The concierge and room service were both very helpful and prompt in their services.
Cons: The bathroom sink could use some scrubbing as I noticed some stains on it. Bedroom mirror and inside of closet were quite dusty.
Location: Hotel is near many shopping malls like Orchard Ion, Tangs, Takashimaya, Paragon, etc. A good place to stay for shopping trips.
The hotel is within walking distance to the Orchard MRT station. However, pedestrians cannot cross the road directly from the train station located on Orchard Road to the hotel but have to go through a series of underpass or use an overhead bridge to get to Scotts Road. This entails using the escalators (not lift) which can be cumbersome for those with large/heavy suitcases. The hotel's breakfast buffet has a good selection of Asian and Western fare. It is convenient to eat at the hotel and the food is okay.
for Everyoneby J from Dubai, UAE
Centrally located!Posted Nov 5, 2013
Pros: I really liked the location, easy to find
Cons: Although we did not use the swimming pool, it could use some improvements
Location: Starbucks next door, two big shopping malls within one block, metro station very close (Orchard Station)
free mini-bar was nice, 1 tiger beer, 1 coke-cola, 1 diet coke, 1 juice, 4 waters, two bags of cookies, Nespresso machine and 3 coffee tablets, hot chocolate and tea Hotel was very centrally located, only one block from Orchard Metro station. No problem getting a taxi. Starbucks right next door!
for Everyoneby A verified traveler
Great hotelPosted Nov 5, 2013
Construction work during our stay but it wasn't an issue at all. Great hotel. Would recommend it to everyone. Absolutely excellent in every way.
for Everyoneby Daniel from London, UK
Nice hotel close to shoppingPosted Oct 25, 2013
Very nice staff Close to shopping Free shuttle to sentosa (universal studios) Amazing shower! But in my room no bath No alcohol in free minibar Room service prompt and yummy (breakfast pastries) Didn't eat at buffet
for Everyoneby Goldendale Girl from Washington State
Great Hotel!Posted Oct 21, 2013
Pros: Free internet, free breakfast buffet and free mini-bar.
Location: Great shopping!
This hotel was perfect for our needs. We arrived early at the hotel, and they were able to get us into our rooms at 10:00 in the morning. The rooms were very nice and there was a very nice free buffet breakfast. The location was great; close to all the shopping. They were remodelling the outside of the hotel, but it didn't interfere with anything. Would stay there again in a heartbeat!
for Everyoneby edward from darwin
excellent hotel surrounded by shopping and diningPosted Oct 16, 2013
Pros: staff cheerfulness, politeness, proactive interest in fulfilling needs; prompt response to enquiries; help and guidance from concierge; clubfacilities
Cons: if nitpicking - rooms could be 1m wider!
Location: location great; large shopping complexes and numerous top class eateries as well as MRT, all within 5 minutes walk
most enjoyable experience; wonderful greeting; treated like royalty; staff cheerful, polite and extremely helpful( especially the "newbies
for Everyoneby Michael from China
Good price but not good conditionPosted Oct 14, 2013
Pros: Good location.
Nice hotel staff. The single bed is too small. I feel too much humidity inside the room.
for Everyoneby J from UK
Excellent hotel, excellent locationPosted Oct 14, 2013
Pros: Comfortable bed, nespresso coffee machine and free wifi (why don't all hotels provide it free?)
Location: On the corner of Orchard Road famous for the shops, close to the train station ( although only Sgd 22 from airport in taxi)
The Royal Plaza was a great hotel, with a good sized bedroom and bathroom both immaculate, free mini bar and free wifi. My only concern was the building work being carried out to the front of the hotel and the restaurant with the associated noise heard until late into the night. To be fair to the hotel, although I can not remember being advised of the work prior to booking, the room rate was reasonable for the area, so may have been reduced to reflect. The fact that the hotel continues to operate to such a high standard during the work deserves credit to the housekeeping staff.
for Business Travelersby mlong from Florida
Great business hotel and close to shoppingPosted Oct 11, 2013
Pros: Great staff, nicely decorated
Cons: Clean under the beds...found some less than appealing items near the edge (just under) bed
Location: Shopping, MRT, Food
Hotel staff was very welcoming and stepped through all the room 'features'. The room I wanted wasn't available (standard room with a King) so instead of moving me to a twin room (which was available), they upgraded me to a nicer room that had a King (for no charge of course). I stayed here on business, but proximity of shopping, MRT and Starbucks :-) was great!
for Everyoneby Sam from UK
Fabulous Stay!Posted Oct 9, 2013
We just had a standard room and didn't have the best view (a carpark) but this wasn't a problem as we were out and about most of the time. Overall hugely positive stay and would stay here again and recommend to others! + Perfect location just off Orchard Road very close to MRT + Staff couldn't be more friendly and helpful + Guests lounge and showering facilities for early arrival / late departure