Ratings based on 2,402 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from H.K.

餐廳水準o.k.!

Posted Jul 4, 2015
餐廳不錯, 自助餐款式夠多, 亦非常美味可口! 酒店職員服務態度一流! 房間大至乾淨, 設施齊備!
4 out of 5
Recommended
for Everyone
by A verified traveler from 岐阜

オーチャードの真ん中に位置する便利なホテル

Posted Jul 3, 2015
Pros: ホテルの部屋の清潔さとスタッフの対応力の良さ
Cons: 朝のタクシ-乗り場で結構待たされたのが改善点
Location: オーチャード全体
オーチャードの真ん中に位置する便利なホテルでどこに行くのも便利です。買い物を主体に考えるにはもってこいです。夜は繁華街も近く、徒歩で帰れるので深夜まで飲んでいても安心でした。
4 out of 5
Recommended
for Everyone
by A verified traveler from philippines

Good hotel; close to orchard road

Posted Jul 2, 2015
Pros: good service; staff friendly & very helpful. Smiles all around. Location good (around a 5 min walk to orchard). Nespresso and free sodas, biscuits
Cons: no view (room faced carpark); bathroom amenities very basic; disliked the shampoo & bodywash dispenser; bathrobe would have been nice. Corridor noise
Location: Across far east plaza; bus station right in front. Ion, Shaw Centre, Scotts Square, Tangs 5 min walk. Supermarket; food courts; restaurants nearby
Overall; a good stay; Pros: good service; staff friendly & very helpful. Smiles all around. Location good (around a 5 min walk to orchard station via underground orchard link). Nespresso and free sodas, biscuits, sports drink). Cons: no view (my room faced a carpark); bathroom amenities very basic (toothbrush kit, showercap, small soap; that's all); disliked the shampoo and body wash dispenser (felt more appropriate for a lockkerrom or the ymca); would have appreciated a bath sponge or cloth to go with the bodywash and a bathrobe would have been nice. Corridor noise easily heard inside room.
4 out of 5
Recommended
for Everyone
by A verified traveler from Japan

過ごし易いホテルです。

Posted Jun 30, 2015
Pros: 静かに過ごせる
Cons: カードキーが時折正常に作動しない事が有るので、確認をしてください。
Location: ホテルへのアクセスはMRTオーチャード駅よりWheelock House~伊勢丹経由であれば雨でも殆ど濡れる事無くホテルに辿り着く事ができます。 バス停も目の前です。
隣が免税店ですが、室内は静かです。 ホテルスタッフも笑顔で対応してくれます。 220Vから100Vへの変換トランスも希望すれば貸し出してもらえます。
5 out of 5
Recommended
for Couples
by A verified traveler from Australia

Stopover on the home leg!

Posted Jun 15, 2015
Pros: The location, spacious room, comfy bed, friendly & helpful staff & of course the complimentary mini bar
Cons: Nothing comes to mind
Location: As mentioned earlier veer well located close to Orcard Road
This hotel is located very close to Orchard Road one of the main shopping areas of Singapore. . All the staff were very professional & friendly & happy to help with any request. The entrance foyer to the hotel is quite open & attractive & a lovely place to pass time if waiting. Their award winning Carousel Restaurant provides excellent quality food & is also a feature. We would happily stay again if the opportunity presented.
5 out of 5
Recommended
for Everyone
by A verified traveler from 日本

親切なスタッフ

Posted Jun 13, 2015
チェックイン時expedia からの予約が入っておらず非常に困りましたが予約の無い私をビジネスルームに通してくれたおかげでexpediaの連絡先等を確認でき対処できました。また部屋も良い部屋を提供してくれました。
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 11, 2015
Great location for shopping and restaurants. Wonderfully polite and helpful staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Enjoyed our stay

Posted Jun 9, 2015
We had 3 nights with a late checkout (no charge till 1pm).Great location close to transport, Buses, mrt, shopping and more shopping. Meals were expensive...but that seemed to be the normal for Singapore. Nice to have free minibar with juice chocolates biscuits and cordial. Coffee pod machine in the room. Bed was Comfy and loved the pillow menu. I would recommend this hotel but I would advise to look for specials as we did. ..as it can be on the expensive side. We hot a good deal. Loved the staircase. Friendly helpful staff. ..from Aussie travellers
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Good for the service

Posted Jun 8, 2015
Happy to have coffee machine in the room. The location is very convenient.
4 out of 5
Recommended
for Everyone
by A verified traveler from s

都心のホテル

Posted Jun 4, 2015
買い物環境、食事環境、良し! 地下鉄真下にてトラベルポイントへ格安移動できます。またニュートンの屋台村。ホーカーズまでもすぐにいけます。 デューティーフリーは隣りであり 見物OK!