Ratings based on 2,522 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Sehr freundliches Personal

Posted Jul 2, 2015
- kostenlose Weinflasche zum Geburtstag bekommen - tolle Empfehlungen für das Abendessen - die Rezeption übernahm den Check in für den Rückflug und druckte die Tickets aus - einziger Nachteil: WLAN war nicht inklusive
5 out of 5
Recommended
for Everyone
by A verified traveler from cap d'ail

Hotel très bien situe

Posted Jul 1, 2015
Pros: L'hôtel est très bien situé . Metro , taxis, mall tout est à proximité .
Cons: La décoration des chambres qui n'est plus d'actualité. Un peu de verdure autour de la piscine serait la bienvenue l'ensemble est un peu froid.
Location: L'esplanade ou siège le Merlion le Raffles qui est un très bel hotel colonial, le mall Raffles.
Check à l'arrivée très rapide , personnel accueillant et serviable. Un grand merci à Ross notre concierge qui nous a ete très utile tant sur les visites que sur les réservations de restaurants.
4 out of 5
Recommended
for Everyone
by A verified traveler from 東京

Posted Jul 1, 2015
Pros: 空港から 地下鉄東西線 1本で行ける。 City Hall駅が 同じ建物にある。
Cons: お風呂が古く、シャワーが固定式である。
Location: ラッフルズホテルが近く、チキンライスで有名店が近くにある。
早朝からスーツケースを預かってくれて、とても助かりました。TWGの紅茶のティーバックが4つ備え付けられて、うれしかったです。風呂まわりが、汚いわけではないのですが、設備が古いです。もう少し新しいと云うことありません。
4 out of 5
Recommended
for Everyone
by A verified traveler from 東京

シティホール直結の便利なホテル

Posted Jul 1, 2015
駅から直結のホテルなのでアクセスは最高です。中心部のホテルのなかでも物理的に高く、見た目も、窓からの眺めも最高です。アメニティも清潔で充実しており、日本から何も持っていかなくても大丈夫でした。ただ、浴室だけは若干汚れが見えたので、湯船には浸からず、シャワーだけにしました。
4 out of 5
Recommended
for Everyone
by A verified traveler from 東京

アクセスの良いホテル

Posted Jun 30, 2015
地下鉄や、ショッピングセンターが直ぐ近くにあり、非常に便利な場所にありました 全体的に凄く良いホテルだと思います ただ、72階と高層である為エレベーターが重要ですが、エレベーターのクオリティーが若干不安でした 具体的には、ドアが閉まる時にキーと音がする、揺れる、手すりの建て付けが悪いです
5 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Staff very accomadating & helpful.

Posted Jun 29, 2015
Pros: very helpfully & knowledgable staff.
Location: handy to shop, tramsport, museums, parks, etc. good pool as well
After a long flight from Rome arriving at 7am they were able to fine a room hat was available immediately. Rest of the stay was as good as this.
3 out of 5
by A verified traveler from Perth, Australia

Not 5 Star. In need of refurb

Posted Jun 27, 2015
I don't think this hotel is 5 star as its in desperate need of an update and refurb. Rooms look dated. Bed was not comfortable. The bathroom is small and basic. Location is good though and close to MRT.
5 out of 5
Recommended
for Everyone
by A verified traveler from Western Australua

Singapore holiday

Posted Jun 26, 2015
Pros: Location, price, lovely staff,fabulous views
Cons: I was very disappointed having to pay for Wifi. $9 per hour. $28 a day and so on. This is free where ever you go these days. free in cafe's and bars.
Location: Great location. Bugis street walking distance great markets. Next door to Raffles. Hop on Hop off bus stops across the road. Well worth using.
Great hotel, very spacious room, very comfortable bed, clean and pleasant to stay in. Location is very good. MRT is in the building. Lots of places of interest close by. Walking distance from Bugis Street with fabulous markets. Lots of restaurants and bars within walking distance.
4 out of 5
Recommended
for Everyone
by A verified traveler from Timaru New Zealand

Nice if you like very very busy, and lots of peopl

Posted Jun 25, 2015
Pros: Comfort and views
Cons: Free wifi for goodness sake - and the price of wine? They are obviously out to make as much profit as possible.
Location: Central which is good but really need a taxi to get anywhere, or train. Do not hire geriatric rickshaw drivers - hilariously slow!!
Lovely room with great views. Staff were all very nice, but of course wouldn't you expect that for the price? 70 floors, and a very busy place. Combined with the fact that the hotel was directly over a large shopping centre, made for lots of hustle and bustle. If you want a quiet romantic holiday, probably not the place for you. Drinks at the bar were extremely expensive - $30 for a glass of standard sauvignon blanc!!! Here (NZ) we could buy 3 bottles of the same wine for that price! Pool was nice but not represented as accurately as the photos online would suggest. Also no free wifi!!!! $30 for 24 hours..... Also the very first thing that was said to us at check in was them trying to get us to pay an upgrade to a room with a sea view for $100 per day.... We had city views which were quite spectacular at night! Quite noisy as the hotel is in the centre of the city and traffic pretty heavy at all times. Is opposite the old Raffles hotel - it reminded me of the kids movie 'UP' where the little old house is surrounded by skyscrapers - also it seems Raffles has mainly been turned into a shopping centre.... I think next time I'd choose somewhere a bit smaller and more personal, and less like a busy airport terminal.... Very comfy bed though..... Also the elevators were weird, certain ones for certain floors, and took a long time to arrive!
5 out of 5
Recommended
for Everyone
by A verified traveler from TAIWAN

very nice view 入住海景房 風景超棒 房間乾淨舒適 大推

Posted Jun 25, 2015
Pros: 房間風景及地點及服務
Cons:
Location: 飯店在新加坡的市中心,去任何旅遊書上提到的景點 都很方便!!
離MRT走路2分鐘 無敵海景超美,遠眺金沙,魚尾獅等大地標 去哪都非常方便,樓下就有SHOPPING MALL 房間舒適服務好,櫃檯有中英文服務 下次一定再來 ^^