Ratings based on 161 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveler from Australia

Old world charm & service

Posted Jul 18, 2014
Pros: Location and friendly staff.
Cons: Breakfast was amazing, but you do pay big $$$ for the experience.
Location: Close to just about everything in the CBD
It was like stepping back in time to something you would have experienced in Europe in the 1920s. Can't fault the service and all the staff were very helpful & friendly. Trumps the more hyped hotel across the bay which we also stayed at.
4 out of 5
by A verified traveler from Brisbane

Great hotel. If you like staring at a wall.

Posted Jul 16, 2014
Pros: Centrally located. Great facilities.
Cons: Don't book here if you want a view.
Location: Great food and night life in walking distance. Even in the Singapore heat.
Very nice hotel. Great for nights out in the city. But, the view, non-existent, I got to look at a white wall.
5 out of 5
for Everyone
by A verified traveler

Great holiday

Posted Jun 30, 2014
It's fantastic hotel for travellers. Easy access for tourist.
4 out of 5
for Everyone
by Veronica from Perth WA

Beautiful old building

Posted Jun 24, 2014
Pros: It is a beautiful building, in a good location.
Cons: Our bedroom had a 20cm chink in the curtains with 3 large lights outside the room which was not conducive to good sleep. Our room was 491.
Location: The location was good and very central to most things. The MRT was close by as was Boat Quay.
We stayed 6 nights at the Fullerton. The service was excellent and we took the club option which was very good value.
2 out of 5
by montrealer from Montreal

High expectations not met!

Posted Jun 19, 2014
Pros: Location
Cons: Stop hassling the guests upseling upon arrival.
Location: Just go to Marina Bay Sands, super cool!
We were super excited to stay at The Fullerton for our stop of 3 nights in Singapore. Why excited? well... it is The Fullerton! - unfortunately overall was just "average". Upon arrival - we were very exhausted after spending time in the airpot for a delayed flight... finally we are at The Fullerton and we thought... "Thanks God" - looking forward to be in our room ASAP - we have booked a "Courtyard Room" without Breakfast... all very CLEAR as we booked-it our selves and we knew about it - with the reservation we kindly requested the possibility of a high floor. - When we arrived I encountered a Receptionist that maybe he didn't know how the computer worked as he was typing so much... and we are waiting, as he types, and we are waiting, as he types and waiting again, and agin as he types... wow maybe he was writing to his faraway family to whom he didn't write for very loooong time!.... oh well! - finally he address us with the question - : -Do you know you booked a "Courtyard Room"? -Yes I know - I made the reservation - is there a problem? -No, no problem is just that you can receive an upgrade for $ for what I said: -"No thanks".... and the receptionist again -"Do you know you have no breakfast included?" -Yes I know - I made the reservation - is there a problem? -No, no problem - is just if you upgrade you can get the breakfast Anyways, after 30 minutes I got into my room. Overall – a deception, F&B just average service, they have no idea how to make a cocktail.
5 out of 5
for Everyone
by Ben from Sydney

Wonderful experience in every respect

Posted Jun 13, 2014
Pros: Quality, history, decor, uniqueness, facilities.
Cons: Coffee wasn't very good and was expensive. The staff would benefit from doing a barista's course or having some in house training.
Location: Plenty of walks, botanical gardens, Singapore flyer, short taxi ride to Santosa Is, Orchard Rd shops, walking distance to Marina Bay Sands shops.
We had a great 5 night stay at the Fullerton. The staff and service were exceptional. The food and variety was pleasing - so too the facilities. We had a great room, which was quiet, tidy and well appointed. The free wifi was a welcome change and certainly very handy for our combined business/pleasure trip. We loved the location, which was no only convenient but surprisingly quiet. We will definitely be returning.
5 out of 5
for Everyone
by Rosemary from New Jeersey

Magical Singapore -

Posted Jun 9, 2014
Cons: Nothing.
Location: Location is right on the river and near everything, including the Hop On Hop Off bus.
We booked just one night at the Fullerton whilst we were sailing around the world on the Queen Elizabeth (92 nights). I wanted to spend the night IN Singapore and not have to go back to the ship. The hotel is absolutely beautiful. The service was tops! We had drinks on the rooftop and watched the sun set while looking at the Sands Marina. The restaurant on top is small and we couldn't get a reservation so we went down to the lobby and was seated right on the Singapore River. After dinner we walked down the steps and caught the river taxi for the evening ride. The whole stay was marvelous.
5 out of 5
for Everyone
by Dave - Perth from Perth

Service, Service, Service

Posted May 19, 2014
Pros: Location, Staff, Club Lounge
Cons: Nothing
Location: Easy walk to MRT, Boat Quay or in other direction to Merlion and Fullerton Bay. We walked to Chinatown and around to Marina Bay.
Lovely 3 night stay in Courtyard room with Straits Club Facilities. Staff so friendly and helpful. Cant do enough for you. Remember and use your name. Breakfast in the Town Restaurant - great range of options. Club Lounge - Quality drinks and food. No view from Courtyard room - but room still pleasant and clean. Great location - short walk to MRT. Thoroughly recommend.
4 out of 5
for Everyone
by Helene

Nice historic hotel on the bay

Posted May 11, 2014
Pros: This is a historic building with fantastic architecture and Art Deco decor.
Cons: The room was a bit smaller than expected and the bed was very hard. No PowerPoint in bathroom for hair straighteners although there is a hair dryer
Location: Hotel is close to bay and walking paths along water and Marina Bay Sands, the river and lots of restaurants and attractions.
Had a great time exploring the history and enjoying the architecture of this building.
4 out of 5
for Everyone
by A verified traveler from NY

Fullerton Experience

Posted May 1, 2014
Pros: Excellent location with a historical building.
Cons: Air conditioning system could be updated with newer control system.
It was a very pleasant experience with great staff service. Door man greeted customer with care and the front desk was able to provide efficient service for a fast check-in and check-out process. Location of hotel is excellent with all the major tourist attractions within walking distance or public transportation terminals. Only cons is the air conditioning system in the room where stayed was not working to expectation of keeping the room cool and dry due to the humidity weather in Singapore.