Ratings based on 143 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.8 Hotel condition
They paid and stayed.
by A verified traveler from Wellington
DisappointingPosted Jan 23, 2015
Pros: I cannot recall anything outstanding about this hotel at all.
Despite checking in after the 2pm check in time, my room was not ready. I was offered no explanation or apology. I accepted an alternative room which was located alongside a noisy roadway. Room facilities were poor, with just one tiny soap to share between the hand wash basin and the shower. The room rate was high, even by Singapore standards. I've stayed in much better digs for considerably less $ in Singapore. Predictably I won't be staying at The Sultan again.
for Familiesby A verified traveler
Tres bon sejourPosted Jan 23, 2015 on Hotels
Nous avons passe 2 nuits a l Hotel 'The Sultan', nous avons ete tres satisfait de notre sejour. L'hotel est plein de charme et il est situe dans un quartier tres agreable. On y trouve a deux rues des restaurants et des petites boutiques. Le metro est aussi a 5 minutes a pied. L emplacement est parfait! Le personnel est aussi tres acceuillant.
for Personal Eventby Patrick from London
Sweet sultanPosted Jan 21, 2015 on Hotels
Great base to discover the delights of Singapore
by A verified traveler from Singapore
Eerily quiet, worn, tired hotel near Arab StreetPosted Jan 18, 2015
Pros: Not much.
Cons: Everything needs to be addressed; paint, ambience, walk ways, corridor cleanliness etc.
Location: Near Arab Street where you can find great mezze restaurants.
Upon arrival given a room the size of a shoe box, not aligned to our booking. Raised this, and then transferred to a room apparently a level above our booking, but simply not good. The hotel is old, has zero personality and seems lifeless. There are unused parts that really need to be updated. The breakfast was cheap and cheerful, not quite the buffet style promised. Waiter brought food through restaurant from minimarket next door! Overall, thank heavens we were only there for one night. Any longer and I would have found another hotel. Not priced / starred correctly. Simply not worth the $.
for Couplesby A verified traveler
Good hotel, central locationPosted Jan 15, 2015 on Hotels
Near little India, close to MRT Lavander
for Getaway With Friendsby Siu Wei
Posted Jan 10, 2015 on Hotels
for Couplesby Noorsalihin
Posted Jan 6, 2015 on Hotels
for Personal Eventby Yongmei from UK
There is room for improvement.Posted Jan 5, 2015 on Hotels
The service was good, and staff are very helpful. The room was small, and the towels smell!
by A verified traveler from australia
Hotel inaccessible to points of interestPosted Jan 5, 2015
Pros: Friendly staff
Cons: Layout of complex very poor
Location: Nothing to do nearby
Hotel in the wrong part of town. Too cramped and difficult to access .
for Couplesby Maxim from Moscow
NY 2015 tripPosted Jan 4, 2015 on Hotels
Overall, good experience. Staff allowed to check in early, which was highly convenient after a long overnight flight.