Ratings based on 143 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
86% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Wellington

Disappointing

Posted Jan 23, 2015
Pros: I cannot recall anything outstanding about this hotel at all.
Despite checking in after the 2pm check in time, my room was not ready. I was offered no explanation or apology. I accepted an alternative room which was located alongside a noisy roadway. Room facilities were poor, with just one tiny soap to share between the hand wash basin and the shower. The room rate was high, even by Singapore standards. I've stayed in much better digs for considerably less $ in Singapore. Predictably I won't be staying at The Sultan again.
5 out of 5
Recommended
for Families
by A verified traveler

Tres bon sejour

Posted Jan 23, 2015 on Hotels
Nous avons passe 2 nuits a l Hotel 'The Sultan', nous avons ete tres satisfait de notre sejour. L'hotel est plein de charme et il est situe dans un quartier tres agreable. On y trouve a deux rues des restaurants et des petites boutiques. Le metro est aussi a 5 minutes a pied. L emplacement est parfait! Le personnel est aussi tres acceuillant.
4 out of 5
Recommended
for Personal Event
by Patrick from London

Sweet sultan

Posted Jan 21, 2015 on Hotels
Great base to discover the delights of Singapore
2 out of 5
by A verified traveler from Singapore

Eerily quiet, worn, tired hotel near Arab Street

Posted Jan 18, 2015
Pros: Not much.
Cons: Everything needs to be addressed; paint, ambience, walk ways, corridor cleanliness etc.
Location: Near Arab Street where you can find great mezze restaurants.
Upon arrival given a room the size of a shoe box, not aligned to our booking. Raised this, and then transferred to a room apparently a level above our booking, but simply not good. The hotel is old, has zero personality and seems lifeless. There are unused parts that really need to be updated. The breakfast was cheap and cheerful, not quite the buffet style promised. Waiter brought food through restaurant from minimarket next door! Overall, thank heavens we were only there for one night. Any longer and I would have found another hotel. Not priced / starred correctly. Simply not worth the $.
3 out of 5
Recommended
for Couples
by A verified traveler

Good hotel, central location

Posted Jan 15, 2015 on Hotels
Near little India, close to MRT Lavander
4 out of 5
Recommended
for Getaway With Friends
by Siu Wei

This traveler left a rating score only Posted Jan 10, 2015 on Hotels
4 out of 5
Recommended
for Couples
by Noorsalihin

This traveler left a rating score only Posted Jan 6, 2015 on Hotels
4 out of 5
Recommended
for Personal Event
by Yongmei from UK

There is room for improvement.

Posted Jan 5, 2015 on Hotels
The service was good, and staff are very helpful. The room was small, and the towels smell!
2 out of 5
by A verified traveler from australia

Hotel inaccessible to points of interest

Posted Jan 5, 2015
Pros: Friendly staff
Cons: Layout of complex very poor
Location: Nothing to do nearby
Hotel in the wrong part of town. Too cramped and difficult to access .
4 out of 5
Recommended
for Couples
by Maxim from Moscow

NY 2015 trip

Posted Jan 4, 2015 on Hotels
Overall, good experience. Staff allowed to check in early, which was highly convenient after a long overnight flight.