Ratings based on 52 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
85% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by Chris from Hampshire

Lovely Setting and view shame about breakfast

Posted Apr 9, 2014
Pros: Beautiful view and quiet.
Cons: Breakfast! Staff could do with talking to guests and supplying menus for breakfast.
Location: Windsor good for sightseeing and shopping. Segway experience and activities at Windsor Bray Park
The Hotel is in a pretty setting and the view from our room was lovely. The room was fine but the bed albeit very large was remarkably hard and felt like we had slept on the floor. We had dinner in the restaurant and the food was excellent and the waitress on duty (think her name was Hannah) was delightful and had the balance of privacy and attentiveness. Food was absolutely delicious. If only this had been repeated by the staff at breakfast. The breakfast was awful - no menu - cheap bought in sausages and scrambled egg. We were seated away from the wedding party who had not yet come down and told to help ourselves to the buffet. Waitress was not at all happy or warm in her manner. I was surprised there was only one egg dish which was scrambled. When I mentioned this at checkout the receptionist said it was because there was a wedding on and I could have asked for a plated breakfast ( I am not telepathic - bit late now!). I feel this is a hotel who are not bothered by repeat business. Shame because it could have been so much better.
5 out of 5
Recommended
for Everyone
by Rex from Sydney Australia

Great, comfortable hotel with excellent facilities

Posted Sep 30, 2013
Pros: Everyrthing. Nice quiet setting- a bit of old world charm
Location: Good spot. Near Marlow and Windsor with the Cliveton gardens just down the road.
They made us feel like wwe were at home. Excellent breakfast, comfortable large room and the dinner package was top value. It will be our home base for future trips to England
5 out of 5
Recommended
by Mick from Crewe

Highly recommended

Posted Sep 19, 2013 on Hotels.com
A warm wecome, happy helpful staff in delightful surroundings made a special aniversary special
4 out of 5
Recommended
by A verified traveler

Great Wedding Venue

Posted Sep 10, 2013 on Hotels.com
Enjoyed our stay, beautiful building and location
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Aug 20, 2013 on Hotels.com
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Aug 5, 2013 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by Nik from Kirkby Lonsdale

Lovely outdoorcspace

Posted Jul 23, 2013 on Hotels.com
Great location
5 out of 5
Recommended
for Business Travelers
by DGL WEST MIDS from WEST MIDS

DGL WEST MIDS

Posted Jul 23, 2013 on Hotels.com
VERY VERY ENJOYABLE AS ALWAYS
4 out of 5
Recommended
for Business Travelers
by DGL WEST MIDS from WEST MIDS

dgl west Mids

Posted Jul 15, 2013 on Hotels.com
A GEM WHEN YOU WORK AWAY FROM HOME THIS HELPS QUALITY SATFF AND EXCELLENT FOOD
1 out of 5
Recommended
for Business Travelers
by Graham from Devon

School Prom

Posted Jun 28, 2013 on Hotels.com
Third time I've stayed at this hotel and the rooms, bar, restaurant, grounds and staff haw all been very good previously. However, this time I arrived after a 3 hour drive and saw a lot of preparation going on for a party. Upon investigation I was informed that a school prom was being held there that night. My room was at the back of the hotel and overlooked the area where the party as held. The noise was so bad that I couldn't even hear the tv. The party eventually stopped just after midnight and, as it was a hot night, I was then able to open the window. I managed to get to sleep at 12.30am but was woken again at 4am by someone clearing up outside my window! My alarm went off at 6.30am and I attended the all day meeting in Maidenhead before the 3 hour drive back to Devon. I felt dreadful through lack of sleep and I was not even asked how my stay had been when I checked out. This is a severe lack of customer service and, had I known about the prom, I would have stayed elsewhere on this occasion.