Ratings based on 160 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Jan 19, 2014
Recommendedby Gordon from Lincoln
Posted Dec 5, 2013 on Hotels.com
Hotel seemed tired food mediocre for claimed standard
for Personal Eventby Comment on the Bathrooms from Surrey
Bathrooms conditions !!!Posted Dec 3, 2013 on Hotels.com
Hi, We stayed for two nights, (my son wedding was at one of the near venue) one night before wedding and a night after. We had five double/twin rooms. In total was good, rooms, location, breakfast etc. The only concern was about the bathrooms, they are very old and were not in good conditions. There were lots of tiles filling on the floor, not proper towel etc. needs fully repairs. It was a bit embarrassment for me and my wife as the other were our guests. Me and my wife were not happy about this. "May be this the reason that there is no photo of the bathrooms in the Hotel photo gallery . Not even one!!! "
for Everyoneby A verified traveler
Posted Dec 2, 2013
for Overnight Stay Before Destinationby Graduation from Aylesbury
Comfortable roomPosted Nov 29, 2013 on Hotels.com
Very good, just as I expected.
for Overnight Stay Before Destinationby aceman from bristol
Great servicePosted Nov 29, 2013 on Hotels.com
I arrived at about 22:45, Checked in, went to my room, the card didnt work, went back down, the receptionist was very sorry, put the key card in the scanner, I went back up, still didnt work, she was again very sorry, same thing, still didnt work, went back down, got a free upgrade! Very pleasant hotel, very quiet, slept like a log, would stay again
for Familiesby Laura from Surrey
Luxurious feeling hotel with lovely big bedroomsPosted Nov 11, 2013
Pros: Very comfy hotel
Cons: There were 2 desks in the Foyer and it was not clear if we could approach either one.
Location: Windsor, Legoland
We booked 2 rooms here for a one night stay of our family holiday and the very pleasant Expedia rep who helped me with the booking requested interconnecting rooms. Unfortunately when we arrived it seems this was not possible but the rooms were next to each other and we were able to phone room to room so it was fine. An extra bed had not been made up as requested but this was rectified within minutes.
Recommendedby Ric from London
Not a good experiencePosted Nov 5, 2013 on Hotels.com
Bath tubs leak water on to the floor. Had the same problem the last time I stayed albeit on a different floor. The beds are light and move easily so when the bed moved there was some old boxer shorts and bread crumbs underneath. Really horrible. It would be so easy for a cleaner to vacuum under the bed. I was given a room with a separating door and could hear the baby crying in the next room as well as conversations. Disturbed my sleep quite badly.
Recommendedby kakijalan237 from oxfordshire
Disappointing for a 4* hotelPosted Oct 30, 2013 on Hotels.com
Presentable room with view of Windsor castle. Generally clean but dusty. TV not working because of strong winds, not sure if there was anything the hotel could do about this. Limited 24 room service. Poor quality breakfast. Nice warm swimming pool. Whirlpool was not working. We booked the room during a sale and got a bargain price. Will not recommend for the full price of the hotel.
for Getaway With Friendsby P H Evans from London
beautiful bed and good breakfastPosted Oct 25, 2013 on Hotels.com
I like to stay again for my club in Slough. I'll book again