Ratings based on 73 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

good stay

Posted Jul 13, 2014
Pros: clean. comfortably- friendly staff
Cons: nothing
Location: Portsmith- Naval harbor
good stay- no problems- friendly staff- clean room
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 12, 2014
Pros: Breakfast.
Cons: Needs new carpet. Elevator and breakfast area too hot. Staff did not look very professional.
Location: Not much to do close by
Ok hotel in a small town. Linens scratchy. I t was ok. Maids very nice.
4 out of 5
Recommended
for Everyone
by A verified traveler from curry

From winchester

Posted Jul 6, 2014
Clean room, very nice breakfast and helpful staff so take a bow Hampton in Smithfield . Way to go:)
3 out of 5
Recommended
for Everyone
by A verified traveler

mix up

Posted Mar 31, 2014
we booked a non smoking suit and got a smoking suit. We had 6 people in our family so changing to another suit was impossible. The staff tried everything to make our room smell good. It made everything we has smell even our luggage even smelled.
5 out of 5
Recommended
for Everyone
by Connie from Cleveland OH

Good experience

Posted Mar 28, 2014
Pros: The staff was helpful and friendly, and complimentary breakfast was wonderful. It was a real blessing to have a full breakfast on site.
Cons: The heating fan needed maintenance.
Location: N/A
I was in Smithfield for a family funeral. The hotel was conveniently close to her home and the church. I was most impressed by the warmth and efficiency of the staff. The only negative was a very noisy heater that woke me up when it came on.
3 out of 5
by garrett from tx

Smokey non-smoking rooms

Posted Dec 28, 2013
The 4th floor is half smoking, half non-smoking. Just as in testsraunts back in the day, this doesn't work. The hallway and room were both smokey and left out eyes and lungs effected.
5 out of 5
Recommended
for Personal Event
by Danny Woodard from Florida

Terrific Hotel - Great experience

Posted Dec 2, 2013 on Hotels.com
Nice place, nice people, good breakfast.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Nov 22, 2013 on Hotels.com
The air-conditioner is a bit noisy.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Nov 18, 2013 on Hotels.com
4 out of 5
Recommended
for Everyone
by Barb from Timonium, MDS

Best breakfast which was included in rate ever!

Posted Nov 11, 2013
Pros: Great bed and linens. Fantastic breakfast. Lovely staff.
It was convenient, though not as close to downtown Smithfield as I thought (my own fault).