Ratings based on 71 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.9 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Katastrophe auf Phillip Island abgewendetPosted Jan 2, 2015
Pros: Absolute Gastfreundschaft und Toplage
Wir hatten das Cliff Top zwischen Weihnachten und Silvester gebucht, also absolute Hochsaison auf Phillip Island. Als wir ankamen, wurde schnell klar, dass unsere (bestätigte) Buchung nicht angekommen war. Die Hotelbesitzerin Helen war aber supernett und hat alles in Bewegung gesetzt, damit wir noch eine Unterkunft auf der völlig überfüllten Insel bekommen haben. Das Hotel liegt superschön und das, was wir gesehen haben, ist auch klasse. Wir können uns nur noch mal für die Gastfreundschaft und die Hilfe bedanken. Helen, thank you so much!
by Rochelle Reynolds
Posted Dec 1, 2014
Pros: Amazing location and wonderful service. We would definitely stay here again.
Facilities: Outstanding; Service: Go the extra mile; Great location for penguin watching and swimming at Smiths Beach
by Robyn Parnisfrom Australia - VIC - Melbourne
Posted Nov 25, 2014
Pros: View of beach from room. Wildlife grazing on property and surrounds. Proximity to beach.
Service: Friendly and welcoming; Cleanliness: Immaculate;
by Sarah Mulliganfrom Australia - QLD - Cairns
Posted Nov 23, 2014
Pros: Out of town but inly a short drive to everything
Location: Away from it all
Facilities: Home away from home; Value: Great deal; Service: Go the extra mile; Cleanliness: Gleaming; surrounding Smiths Beach is amazing
by Mythri Navinachendrafrom Australia - VIC - Melbourne
Posted Oct 7, 2014
Pros: The actual accommodation was beautiful and the staff were amazing
Location: Good views
Facilities: Distinctive; Service: Flawless; Cleanliness: Pristine;
by Jayde Nethercliftfrom Australia - VIC - Melbourne
Posted Sep 21, 2014
Pros: Given free upgrade because the owner believed that the room we purchased was not up to the best standard at the time.
Location: Away from it all
Facilities: Home away from home; Value: Great deal; Service: Outstanding; Cleanliness: Pristine;
for Everyoneby A verified travelerfrom Berwick
Very nice place, right on the bluffPosted Sep 20, 2014
Was one of the nicest stays ever. Room was very nicely done, very comfortable. Listened to the waves crash all night...The location is right on the bluff, and there is a private access to the beach. There is wildlife everywhere. People were fantastic, get there before the helper grows up!
by Trevor Blackfrom Australia - VIC - Melbourne
Posted Sep 3, 2014
Pros: Staff were very friendly and helpful
Facilities: Very new and well done; Value: Well worth it.; Service: Lovely people; Cleanliness: Spotless; Great views from the breakfast room.
by Tricia Hannahfrom Australia - VIC - Ballarat
Posted Aug 26, 2014
Cons: Tout themselves as a romantic getaway but nothing romantic when a 5 year old is in the next room not using their inside voice. V. thin walls!
by Leteisha Weberfrom Australia - VIC - Regional VIC
Posted Aug 19, 2014
Pros: Veiws quiet, lovely owners
Cons: A little noise from above rooms
Facilities: Home away from home; Value: Fantastic; Service: Go the extra mile, Warm and welcoming ; Great location, lovely owners, beautiful views, relaxing.