Ratings based on 80 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from QLD

Posted Jul 14, 2015
Cons: Heater in the room was not efficient in the room we stayed.
Really friendly and helpful staff, great view. It's very close to the Penguins parade.
5 out of 5
by Terry from Australia - NSW - Regional NSW

Posted Feb 26, 2015 on Wotif
Pros: The view
Cons: Flooring very noisy to walk on & windows failed to work
Location: Outstanding
Facilities: Good; Value: Affordable; Service: Professional; Cleanliness: Pristine;
4 out of 5
Recommended
for Families
by A verified traveler

very close to the penguin parade

Posted Feb 26, 2015 on Hotels
nice hotel. great location
4 out of 5
by Rodora from Australia - VIC - Melbourne

Posted Jan 31, 2015 on Wotif
Pros: The view of the beach
4 out of 5
by Louise from Australia - VIC - Melbourne

Posted Jan 26, 2015 on Wotif
Pros: View
Cons: Could hear neighbours shower
Location: Just right
Value: Acceptable price; Service: Go the extra mile; Cleanliness: Lovely; Beach so close
5 out of 5
by Amy

This traveler left a rating score only Posted Jan 19, 2015 on Wotif
5 out of 5
Recommended
for Everyone
by A verified traveler

Katastrophe auf Phillip Island abgewendet

Posted Jan 2, 2015
Pros: Absolute Gastfreundschaft und Toplage
Wir hatten das Cliff Top zwischen Weihnachten und Silvester gebucht, also absolute Hochsaison auf Phillip Island. Als wir ankamen, wurde schnell klar, dass unsere (bestätigte) Buchung nicht angekommen war. Die Hotelbesitzerin Helen war aber supernett und hat alles in Bewegung gesetzt, damit wir noch eine Unterkunft auf der völlig überfüllten Insel bekommen haben. Das Hotel liegt superschön und das, was wir gesehen haben, ist auch klasse. Wir können uns nur noch mal für die Gastfreundschaft und die Hilfe bedanken. Helen, thank you so much!
5 out of 5
by Alex

Posted Jan 2, 2015 on Wotif
Pros: Great & friendly service
5 out of 5
by Drew from Australia - VIC - Melbourne

Posted Dec 9, 2014 on Wotif
Pros: Service with a smile and a good chat
Cons: Weather
Location: Just right
Facilities: Above average; Value: Affordable; Service: Outstanding; Cleanliness: Lovely; Close to everything
5 out of 5
by Rochelle

Posted Dec 1, 2014 on Wotif
Pros: Amazing location and wonderful service. We would definitely stay here again.
Cons: Nothing
Location: Wonderful
Facilities: Outstanding; Service: Go the extra mile; Great location for penguin watching and swimming at Smiths Beach