Ratings based on 71 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
100% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Katastrophe auf Phillip Island abgewendet

Posted Jan 2, 2015
Pros: Absolute Gastfreundschaft und Toplage
Wir hatten das Cliff Top zwischen Weihnachten und Silvester gebucht, also absolute Hochsaison auf Phillip Island. Als wir ankamen, wurde schnell klar, dass unsere (bestätigte) Buchung nicht angekommen war. Die Hotelbesitzerin Helen war aber supernett und hat alles in Bewegung gesetzt, damit wir noch eine Unterkunft auf der völlig überfüllten Insel bekommen haben. Das Hotel liegt superschön und das, was wir gesehen haben, ist auch klasse. Wir können uns nur noch mal für die Gastfreundschaft und die Hilfe bedanken. Helen, thank you so much!
5 out of 5
by Rochelle Reynolds

Posted Dec 1, 2014
Pros: Amazing location and wonderful service. We would definitely stay here again.
Cons: Nothing
Location: Wonderful
Facilities: Outstanding; Service: Go the extra mile; Great location for penguin watching and swimming at Smiths Beach
5 out of 5
by Robyn Parnisfrom Australia - VIC - Melbourne

Posted Nov 25, 2014
Pros: View of beach from room. Wildlife grazing on property and surrounds. Proximity to beach.
Location: Wonderful
Service: Friendly and welcoming; Cleanliness: Immaculate;
5 out of 5
by Sarah Mulliganfrom Australia - QLD - Cairns

Posted Nov 23, 2014
Pros: Out of town but inly a short drive to everything
Location: Away from it all
Facilities: Home away from home; Value: Great deal; Service: Go the extra mile; Cleanliness: Gleaming; surrounding Smiths Beach is amazing
5 out of 5
by Mythri Navinachendrafrom Australia - VIC - Melbourne

Posted Oct 7, 2014
Pros: The actual accommodation was beautiful and the staff were amazing
Location: Good views
Facilities: Distinctive; Service: Flawless; Cleanliness: Pristine;
5 out of 5
by Jayde Nethercliftfrom Australia - VIC - Melbourne

Posted Sep 21, 2014
Pros: Given free upgrade because the owner believed that the room we purchased was not up to the best standard at the time.
Cons: Nothing!
Location: Away from it all
Facilities: Home away from home; Value: Great deal; Service: Outstanding; Cleanliness: Pristine;
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Berwick

Very nice place, right on the bluff

Posted Sep 20, 2014
Was one of the nicest stays ever. Room was very nicely done, very comfortable. Listened to the waves crash all night...The location is right on the bluff, and there is a private access to the beach. There is wildlife everywhere. People were fantastic, get there before the helper grows up!
5 out of 5
by Trevor Blackfrom Australia - VIC - Melbourne

Posted Sep 3, 2014
Pros: Staff were very friendly and helpful
Location: Wonderful
Facilities: Very new and well done; Value: Well worth it.; Service: Lovely people; Cleanliness: Spotless; Great views from the breakfast room.
5 out of 5
by Tricia Hannahfrom Australia - VIC - Ballarat

Posted Aug 26, 2014
Cons: Tout themselves as a romantic getaway but nothing romantic when a 5 year old is in the next room not using their inside voice. V. thin walls!
5 out of 5
by Leteisha Weberfrom Australia - VIC - Regional VIC

Posted Aug 19, 2014
Pros: Veiws quiet, lovely owners
Cons: A little noise from above rooms
Facilities: Home away from home; Value: Fantastic; Service: Go the extra mile, Warm and welcoming ; Great location, lovely owners, beautiful views, relaxing.