Ratings based on 5 Verified Reviews
They paid and stayed. We double-checked.
2.8 Room cleanliness
3.8 Service & staff
2.4 Room comfort
2.4 Hotel condition
They paid and stayed.
by A verified traveler from m
Loads of potential but quite outdatedPosted Jul 13, 2014
This hotel has so much to offer - 3 pools with fantastic water slides a very cool evening activity called DIVE movie and a fantastic zip line facility right next door. The staff were all great. However the rooms are very outdated and run down. The food is mediocre.
for Getaway With Friendsby A verified traveler
Posted Mar 28, 2014 on Hotels.com
for Familiesby Carol Robison from Massachusetts
Posted Feb 11, 2014 on Hotels.com
Our condominium was a bit dated and the overall amenities were older and not high end but they were very comfortable and the location could not be beat. The hotel staff was very very pleasant and accomodating. We had everything we needed and more.
Recommendedby Tanja from Rhode Island
Stuck in 70's and STUCK AT SMUGGLERSPosted Jan 22, 2014 on Hotels.com
We were not informed that the 3 mile road from Smuggs to Stowe was CLOSED and that it would be an EXTRA 1 hr drive to get there AND that you were then effectively STUCK at resort (we had planned on driving to Stowe and skiing there). Rooms are horrible, dirty and have NEVER been updated. Ski lifts are the slowest and oldest I've ever met.
by Mike from Florida
Poorly Organized Rsort with poor customer servicePosted Apr 1, 2013
Pros: Ski Slopes
Cons: Guest Services
Guest services are horrendous, took 3 hours to check in, nobody knows what is going on, we lost a day and a half with guests services and the wrong bills