Ratings based on 363 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Montreal

Nice but small

Posted Mar 13, 2015
Rooms are nice, but not really well designed to serve customers. The only place to stuff your clothes are two drawer under a bench and a small closet. The closet is full of bottles of hard drink and other various knickknacks. The safe is there too, so not much is left. In the bathroom, there are a small sickly green plant and a decorative wood bowl. It serves the aesthetic, but the tiny place available consequently disappears. There is a glass wall between the bathroom and the room (there is also some sort of blind). Overall, the room was brilliantly clear and sunny and we loved that, but there was just no place to put our stuff and this we did not appreciate.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 10, 2015
Excellent location with nice views and modern, clean rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler

Overall Great

Posted Feb 25, 2015
Location was convenient and the restaurant was great...as was everything about the hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jan 15, 2015
Magical experience!!! Every single person at the hotel was friendly and helpful!!!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Milano

Ottimo albergo dove vado molto spesso

Posted Jan 9, 2015
Pros: Mi piace che sia un hotel di design e la sua posizione.
Cons: - Prezzo scontato a clienti abituali - Manutenzione delle camere - Pulizia delle camere
Location: La zona (27 Grand Street) è ottima: a Soho, vicino a Tribeca
E' da due anni che frequento questo hotel con una cadenza bimensile/mensile. Mi sono sempre trovato molto bene, nonostante le due seguenti eccezioni: 1) Non fanno sconti a chi, come me è un assiduo frequentatore. 2) L'ultima volta (dal 31 dicembre al 4 gennaio) ci sono stati dei problemi di pulizia della camera e di dotazioni della stessa; a differenza delle altre volte, ho trovato meno gadgets, ad esempio il cioccolatino alla sera, la biro e/o la matita per scrivere e banalità del genere, che però le altre volte c'erano. La camera non era in buone condizioni di manutenzione come al solito, ad esempio: il cassonetto della tenda della vetrata del bagno era stato rimontato malamente. Al mio arrivo ho trovato una pantofola usata dimenticata nell'armadio. L'"house skeeping veniva fatto una sola volta al giorno ed in un giorno neanche una volta.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom M

Different

Posted Jan 9, 2015
The hotel and staff made our stay in NY. Great location, great service.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Scotland

Hidden gem

Posted Jan 4, 2015
Hotel is slightly off the beaten track but is only 5 minutes walk to the heart of Soho. Corner room on the 17th floor offered superb views across downtown Manhattan. Hotel doesn't look much from the outside but the rooms are lovely and the staff provide a very warm welcome, Couldn't take advantage of the rooftop and garden facilities but they looked great for the warmer months. Jimmy's Bar provides a nice setting to have a late night drink looking out at the lights of the city. Would happily stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Christmas in NYC

Posted Dec 29, 2014
Hotel is in a great location for Soho. Turn right on leaving the hotel and head to the shops!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Brasil

Hotel moderno e aconchegante

Posted Dec 11, 2014
A estada foi espetacular. Atendentes educados e solicitos. Serviço de quarto de primeira. Estrutura física do hotel bem conservada. Destaque para o Jimmy Rooftop, bar na cobertura com uma exuberante vista e área externa com piscina, que tem ótimos drinks e é bastante badalado. A localização é perfeita perto da W. Broadway e de duas linhas de metrô. Recomendadíssimo!
5 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Dec 9, 2014 on Hotels.com