Suite, 1 King Bed | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Reviews of Super 8 by Wyndham Socorro

2 out of 5
Super 8 by Wyndham Socorro
1121 Frontage Rd Nw, Socorro, NM

Reviews

6.0
Rating 10 - Excellent. 72 out of 646 reviews" "
Rating 8 - Good. 189 out of 646 reviews" "
Rating 6 - Okay. 152 out of 646 reviews" "
Rating 4 - Poor. 123 out of 646 reviews" "
Rating 2 - Terrible. 110 out of 646 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service
Just needs a little. TLC
Stayed 1 night in Mar 2024

8/10 Good

Richard

Liked: Staff & service
Stayed 1 night in Mar 2024

2/10 Terrible

JUAN

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
poor breakfast bad old pillows ac unit dirty did not try to touch it neighbor did not sleep during night noisy
Stayed 1 night in Mar 2024

8/10 Good

Aloysious

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
accommodatable
Stayed 1 night in Mar 2024

2/10 Terrible

Nita

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Place needs remodeling. Broken sink handles and tv didn’t work well.
Stayed 1 night in Mar 2024

2/10 Terrible

Maria

Stayed 1 night in Feb 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything.
Stayed 28 nights in Jan 2024

6/10 Okay

Dave

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
First of all the property was fine and the room was fine. Everything was pretty clean and the stay was uneventful. There were two items that I think could be addressed. First, the front desk staff was not exactly friendly and sort of robotic really. I felt like an inconvenience for them to have to get up off the couch and attend. Second, the TV in the room was just a mess. Out of 4 shows I tried to watch, it said there was some error and mode problem which I had no idea how to correct. One channel did work and I did watch that so no big deal but I think it would be easy to put some kind of trouble shooting guide in the room to navigate the complexity of "Direct TV" which I find quite a misnomer in that it is anything but direct to understand how to navigate it.
Stayed 1 night in Jan 2024

4/10 Poor

Lori

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room had old stained carpet. Half the barh towels were dirty with stains. The security chain was missing on door. The toilet had a mole ring around it.
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Quiet, clean and a great price! No coffee in room and no coffee ready by 6 am in the breakfast area☹️. Updated shower, fridge, paint and carpet. Desk staff were efficient even if not very friendly. Would be helpful if they had comfy bedding, updated toilets/sinks. Still, ok place for a one night stop.
Stayed 1 night in Dec 2023

4/10 Poor

Warren

Disliked: Cleanliness, property conditions & facilities
I've never done a negative review. As my mom taught me, if you can't say anything nice, don't say anything at all. In this case, however, the property was really in bad shape. Lots of trash in the parking lot and interior work is sorely needed. This is, however, a great restaurant right next door. We had a lovely dinner.
Stayed 1 night in Dec 2023

4/10 Poor

LARRY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would not stay there again.
Stayed 2 nights in Dec 2023

8/10 Good

Doug

Business traveler
Liked: Cleanliness
Socorro
Check in was efficient but terribly unfriendly.
Stayed 1 night in Dec 2023

8/10 Good

Marco Antonio

Stayed 1 night in Nov 2023

4/10 Poor

Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities
Rome was dirty and bathroom was dirty
Stayed 1 night in Nov 2023

4/10 Poor

Vicky

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good
In dyer need of repair Girl at the desk was totally unfriendly
Stayed 1 night in Oct 2023

4/10 Poor

Karen

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk gentleman when we checked in was the best part of our stay. Very friendly and accommodating. This property needs serious work. It is filthy. Bathroom needs a complete overhall. The worst Super 8 we have stayed at.
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty
I understand when I am told that this is an older place, but I can't understand why it wouldn't be clean. The place was awful and if I wasn't so tired with a very active day ahead, I would have gone somewhere else.
Stayed 1 night in Oct 2023

2/10 Terrible

Peter, WEST HILLS

Disliked: Cleanliness, staff & service
Worst hotel stay ever. Had to be moved and even bad
Stayed 1 night in Oct 2023

6/10 Okay

Craig

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Gabriel, Albuquerque

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms were filthy.
Stayed 1 night in Oct 2023

4/10 Poor

Creden

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures on the internet were not accurate. It is run down with boxes stacked everywhere. The breakfast was very limited. The pool was drained and an eyesore. Check in was slow and guests came back to reactivate their keys as I had to do. I arrived at 5 PM and had to wait until 5:30 to get into my room.
Stayed 1 night in Oct 2023

2/10 Terrible

David

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Leaking sink. Coffee maker didn’t work and if it did there was no coffee,cups or cream sugar. Clerk behind desk was playing on computer and didn’t notice me standing there Breakfast was all but non-existent! No ice bucket in room no matter ice machine broken and to keep it short I kept needing to have our keys reprogrammed But the worst was TWICE someone attempted to enter our room with a programmed key ! LUCKILY I chained the door Well in a positive note someone else’s key worked
Stayed 2 nights in Oct 2023

6/10 Okay

Antonio

Traveled with family
Disliked: Cleanliness
The room carpet needed vacuum. Was purchase tags on floor left from previous people. Trash can already had trash in it on arrival. View was an empty pool that was dirty. People from other rooms were leaving at 5 am and doors shutting seemed to rattle the room as if next door.

2/10 Terrible

Melissa

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Beware of bathroom!
First of the bathroom: no shower curtain, hair all over the bathtub and simply not clean. Living area but ok just did not seem clean... old linen.
Stayed 1 night in Oct 2023

4/10 Poor

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
No rooms were ready when I tried to check-in ~4:30 pm and I was asked to come back at 5pm. There was a line and I had to wait. Seems like clerk should’ve taken my name & reservation # and have the room ready for me when I returned. Room did not lock. Thus it was unlock if I left the room and was only lockable with the deadbolt from the inside. Fitted sheet had unknown/blood? stain near the top center if bef and I had to cover with a towel. I had to sleep on that, GROSS! Seemed like maid should’ve seen that stain when making the bed and replaced it with another. Breakfast choices were limited, no juice or tea, cereal, toast ir waffles. This seems to be on par to another Super8 I stayed at…never again!
Stayed 1 night in Oct 2023

4/10 Poor

Raymond

Traveled with family
Disliked: Property conditions & facilities
the hand towels were clean but they looked used and dirt. we couldnt get water from the sink, so i cleaned out the filter underneath the faucet. i even took pictures before and after. it is not just about renting the rooms but maintain them for customer returns. it is all about making a living, but when customers dont come back you will loose
Stayed 1 night in Oct 2023

2/10 Terrible

Steve

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I showed up looking for the King room I reserved. They said we don’t have any. I said I have a reservation. They could’ve cared less. I said can I get a refund of the difference in the rate, because I had paid $95 tax for king instead of $77 for a double. They said it’s the same rate. I explained in fact it was not. They could care less. Room smelled like an ash tray. Smoke alarm was beeping every minute. I called about it. They said you can unplug it. I stood on a chair and pulled it out of the ceiling and removed the battery. Kept reaping. Had to remove cables. Kept beeping for 10 minutes. Finally put it out in my car. Couldn’t get out to my car same I came in. Door would not let me out. So, definitely a death trap in a fire. Went out the far side of the building and around. Cockroach in bathroom. Filthy room. Smelled like smoke fiercely. Needed water for CPAP. Went to vending machine. Took my money bad had literally nothing in it. No change. In morning, the free breakfast was waffles. No syrup. No eggs. No cereal. No coffee. Waffles. People in there looked miserable. I didn’t even bother, just wanted to get out of the hell hole and wondered if they had coffee to go. No.
Stayed 1 night in Oct 2023

4/10 Poor

Matthew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

4/10 Poor

Meghan

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very dirty and in poor condition. Sketchy people and dark parking lot. Breakfast lacking in basics like napkins, syrup, etc.
Stayed 1 night in Oct 2023

8/10 Good

Xiaoli

Stayed 1 night in Oct 2023

4/10 Poor

Akshay

Disliked: Cleanliness, staff & service, property conditions & facilities
Booked it for two days, however went out in the morning and when I came back in the night, found room was not cleaned.
Stayed 1 night in Oct 2023

4/10 Poor

Daniel

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
First room wasn't cleaned amd door wouldn't lock. Staff was more than,happy to relocate us into another room. Stay was fine.
Stayed 1 night in Oct 2023

2/10 Terrible

Terry

Disliked: Cleanliness, property conditions & facilities
Toilet bowl had not been cleaned. It had a ring in it. The refrigerator inside was sticky and had not been cleaned. The chair had multiple stains and the bedspread had a stain. The carpet had multiple stains. We checked in late in the afternoon and the room was not ready yet. We were told they were short staffed. The clerk was very nice. When we checked out I told the clerk how dirty the room was and he didn’t’ say anything at all, He had this blank look on his face like he didn’t understand me.we will not be staying at this hotel again nor any of these small hotels with Wyndim’name. We stayed at another one of their small hotels and the area outside the room was dirty but inside it was clean Mary Leonard
Stayed 1 night in Oct 2023

4/10 Poor

James

Disliked: Staff & service, amenities, property conditions & facilities
When I checked in, the key they gave me didn't work. I went back to get it fixed, and it again didn't work. I went back again and was switched to a different room. The TV didn't work and the clock didn't work in that room. I went back to get coffee. The next day, when I got back to the motel the key didn't work. I went back and was given a new set of keys, one of which worked - the other didn't. All this probably would not have been so bad except the person by the counter could have cared less; no apologies. Trash cans downstair filled to overflowing, sidewalks littered with rocks; dirty inside & out. Will not be staying here again. Too many other options.
Stayed 2 nights in Oct 2023

4/10 Poor

Jerry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Considering this is a Wyndham property, we expected a property in much better condition. The hall floors, and some rooms, were filthy. The toilet in the room we were initially assigned looked like it hadn't been cleaned in weeks. Floors looked like they hadn't been vacuumed or mopped in weeks. Electric outlets in the hall lacked covers. The personnel were indifferent. The check in office looked like the cabinets and other furnishings were reclaimed from an abandoned house. If we hadn't prepaid, we would never have tried to stay there.
Stayed 1 night in Oct 2023

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Bryan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The property is conveniently off I25, looks fine from the outside and has a restaurant next door. The staff didn't seem very engaged and were often not present. The room had a broken toilet lid, broken sink faucet handle, broken vanity, worn out knobs on the air conditioner/heater, no bathtub stop, and a two conductor extension cord (no ground) for the 3-conductor microwave. Sink faucet was plumbed with hot and cold reversed. My laptop would not connect to the rooms internet, although my cell would.
Stayed 1 night in Oct 2023

6/10 Okay

Harvey

Stayed 1 night in Oct 2023

6/10 Okay

Faith

Traveled with group
Disliked: Cleanliness
The AC was leaking.
Stayed 1 night in Oct 2023

4/10 Poor

Ankur

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Jerry

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Iris

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I young woman who checked us in was very kind and efficient. That was the only good thing about this place. The area around the hotel was in deplorable condition, the pool and hot tub were not in operation and appeared not to have been for some time. They were filled with brown sludge and the pool area was not secured so heaven forbid, a child fall into that nasty mess. The garbage can out front was overflowing so could not be used. The room was so dated, not usually a problem but the whole room looked dingy. The TV did not work properly. The "breakfast" consisted of microwavable oatmeal but nothing to microwave in, the coffee was good. I would not recommend this place unless you are desperate for a place to lay down your head.
Stayed 1 night in Sep 2023

6/10 Okay

Elke

Disliked: Amenities
Neither liked nor disliked anything, it was just your average motel
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Find a different hotel
The air conditioner looked like it was about to fall out of the wall and didn't work. There were stains on the comforter and sheets. Outside our room, half a ceiling panel was missing and there was water dripping on to the carpet. Would recommend avoiding this hotel.
Stayed 1 night in Sep 2023

8/10 Good

Jeff

Business traveler
Liked: Amenities
Disliked: Property conditions & facilities
bathroom in poor condition
Stayed 1 night in Sep 2023

2/10 Terrible

Twila

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was flithy, had a big huge knot of black long hair, on my sheets. Surrounding area was trashy and filthy. Bathroom was filthy, wouldn't even take a shower in the tub, due to filth!! Mattress was soft and reminded me of grand canyon, when to complain and cancel my second night and person at desk states that I have to give a 24 hour notice, didn't even offer to put me in another room!! Horrible customer service!! Will neever stay there again!!
Stayed 2 nights in Sep 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Wont stay again
The room smelled terrible. Had to buy a can of Lysol to disinfect the room. The motel is old. The outside looks better than the inside. We will not be staying there again.
Stayed 1 night in Aug 2023

4/10 Poor

Karma

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The toilet ran all night, but the sound was drying out by the AC. Food was normal for Super 8. Other than the desk clerk I never saw any staff. Cleanliness leaves a lot to be desired.
Stayed 1 night in Aug 2023