Ratings based on 18 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
83% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel , the staff are friendly

Posted Sep 20, 2014
The room was very small, AC was terrible and leaking water
3 out of 5
by A verified traveler from London

Ok hotel but not as central as its name implies

Posted Aug 5, 2014
Pros: Clean, staff spoke good English, dealt with problems well
Cons: Poor food and service in restaurant. Old fashioned, needs updated in terms of decor.
Location: Not very close to centre tho' on a tram line. Nothing of interest near hotel except for big supermarket which was very useful!
Stayed 3 nights in August with 20 year old son. Hotel ok, twin room small but clean. Problem first night in that air conditioning unit leaked water all over my clothes in suitcase and soaked them. Good response from front desk - not only did they launder my clothes but they gave us a free upgrade to a 5 star room which was much bigger and nicer. Hotel rather old fashioned by western european standards. Good size fridge in room and kettle tho' only one mug so interesting tea-making with one of us using a drinking glass! Food in hotel restaurant poor, once was enough, but luckily next door to big Billa supermarket!
3 out of 5
Recommended
for Everyone
by P. from warsaw

Enough for few night

Posted Sep 28, 2013
IT id not bad hotel in Sofia, but it's about 25 min walk from City Centre, the tram are every 15 min
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa, ON

Forum Hotel Sofia 2013

Posted Aug 16, 2013
Hotel looks ugly from the outside, but is well renovated inside.
3 out of 5
Recommended
for Business Travelers
by Marta from Ireland

Posted Apr 22, 2013 on Hotels.com
The staff was nice and helpful, however I would never rate this hotel at 4*. I would give it max 3*. I booked the standard room so it was really of a minimum standard, not of a 4* hotel for me (comparing with the other 4* hotels I've been to for the same price). The room was small and you could smell cigarettes although it was a non smoking room. The bathroom was very small with a shower only. Breakfast served was ok and also a meal I chose one evening from the room service menu was delicious. The location was ok- not very central though.
3 out of 5
Recommended
by A verified traveler

good conditions but needs some improvements

Posted Dec 6, 2012 on Hotels.com
the bedding was not so clean, The bed was not of good comfort, the carpet is very dirty and needs to be change! the other features of the room were in very good conditions, breakfast is very good as well
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Dec 5, 2012 on Hotels.com
5 out of 5
Recommended
by Theresa

Brand New Deluxe Hotel

Posted Nov 12, 2012 on Hotels.com
This is a high end Hotel, all the best of everything. It is very close to all the sites. Best part is everything is new, thus spotless.
5 out of 5
Recommended
for Personal Event
by Darcy and Mariko

Very comfortable place to stay

Posted Jul 29, 2012 on Hotels.com
We were surprised of the size of the room. When we booked, the price of the room was so affordable we booked deluxe. It was a bed room plus living room. Very spacious. The staff at the hotel were very helpful. They even stored our suitcases while we traveled different cities for four days with no extra charges. The breakfast was included and it was nice.
4 out of 5
Recommended
by A verified traveler from Los Angeles

Very good option for Sofia

Posted Sep 27, 2011
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