Ratings based on 18 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Nice hotel , the staff are friendlyPosted Sep 20, 2014
The room was very small, AC was terrible and leaking water
by A verified traveler from London
Ok hotel but not as central as its name impliesPosted Aug 5, 2014
Pros: Clean, staff spoke good English, dealt with problems well
Cons: Poor food and service in restaurant. Old fashioned, needs updated in terms of decor.
Location: Not very close to centre tho' on a tram line. Nothing of interest near hotel except for big supermarket which was very useful!
Stayed 3 nights in August with 20 year old son. Hotel ok, twin room small but clean. Problem first night in that air conditioning unit leaked water all over my clothes in suitcase and soaked them. Good response from front desk - not only did they launder my clothes but they gave us a free upgrade to a 5 star room which was much bigger and nicer. Hotel rather old fashioned by western european standards. Good size fridge in room and kettle tho' only one mug so interesting tea-making with one of us using a drinking glass! Food in hotel restaurant poor, once was enough, but luckily next door to big Billa supermarket!
for Everyoneby P. from warsaw
Enough for few nightPosted Sep 28, 2013
IT id not bad hotel in Sofia, but it's about 25 min walk from City Centre, the tram are every 15 min
for Everyoneby A verified traveler from Ottawa, ON
Forum Hotel Sofia 2013Posted Aug 16, 2013
Hotel looks ugly from the outside, but is well renovated inside.
for Business Travelersby Marta from Ireland
Posted Apr 22, 2013 on Hotels.com
The staff was nice and helpful, however I would never rate this hotel at 4*. I would give it max 3*. I booked the standard room so it was really of a minimum standard, not of a 4* hotel for me (comparing with the other 4* hotels I've been to for the same price). The room was small and you could smell cigarettes although it was a non smoking room. The bathroom was very small with a shower only. Breakfast served was ok and also a meal I chose one evening from the room service menu was delicious. The location was ok- not very central though.
Recommendedby A verified traveler
good conditions but needs some improvementsPosted Dec 6, 2012 on Hotels.com
the bedding was not so clean, The bed was not of good comfort, the carpet is very dirty and needs to be change! the other features of the room were in very good conditions, breakfast is very good as well
for Business Travelersby A verified traveler
Posted Dec 5, 2012 on Hotels.com
Brand New Deluxe HotelPosted Nov 12, 2012 on Hotels.com
This is a high end Hotel, all the best of everything. It is very close to all the sites. Best part is everything is new, thus spotless.
for Personal Eventby Darcy and Mariko
Very comfortable place to stayPosted Jul 29, 2012 on Hotels.com
We were surprised of the size of the room. When we booked, the price of the room was so affordable we booked deluxe. It was a bed room plus living room. Very spacious. The staff at the hotel were very helpful. They even stored our suitcases while we traveled different cities for four days with no extra charges. The breakfast was included and it was nice.
Recommendedby A verified traveler from Los Angeles
Very good option for SofiaPosted Sep 27, 2011