Aerial view

Reviews of Rosslyn Central Park Hotel

4 out of 5
Rosslyn Central Park Hotel
106, Vitosha Blvd, Sofia

Reviews

8.4

Very Good

Rating 10 - Excellent. 52 out of 121 reviews" "
Rating 8 - Good. 49 out of 121 reviews" "
Rating 6 - Okay. 12 out of 121 reviews" "
Rating 4 - Poor. 4 out of 121 reviews" "
Rating 2 - Terrible. 4 out of 121 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Atanaska

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
location, cleanest and staff are lovely but needs renovation especially hairdryer no body used this already even in 3 star hotels . Also all towels needs replacement!
Stayed 5 nights in Jan 2024

10/10 Excellent

Tomi

8/10 Good

Aleksandr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Martin

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
It was really pleasant. Bert central
Stayed 3 nights in Dec 2023

8/10 Good

Admir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Arva

Disliked: Cleanliness
Stayed 4 nights in Nov 2023

2/10 Terrible

Rakesh

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel smell of cigarettes, the carpet in the bedroom were very dirty, bathroom leaking and very dated property. I requested for Expedia to refund me the second night as I had to book another hotel for our second night stay and I'm waiting for Expedia to confirm.
Stayed 2 nights in Nov 2023

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location
Stayed 3 nights in Oct 2023

10/10 Excellent

Stoyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from the room
Stayed 1 night in Sep 2023

8/10 Good

Roger

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Eren

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

10/10 Excellent

Ann

Stayed 1 night in Sep 2023

8/10 Good

Alexander

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was more or less normal, besides lack of soap in the shower
Stayed 1 night in Aug 2023

8/10 Good

Mimi

Traveled with family
Liked: Cleanliness, property conditions & facilities
Convenient location. Spacious, clean rooms. Great views from higher floors. My only issue with hotel staff is that they were renovation or doing maintenance work and there was drilling / hammering and did not advise us prior booking. After complaining, they moved us to an upper floor where it was quiet.
Stayed 3 nights in Jul 2023

8/10 Good

Shay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Boian

Stayed 4 nights in Jun 2023

4/10 Poor

Craig Kenneth William

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is situated opposite the National Palace of Culture and associated park. This was lovely to walk around and very convenient for the trams and metro. It is also approx. 10 mins walk from Vitosha Blvd which is pedestrianised and has lots of bars/restaurants. The staff were pleasant and helpful and the breakfast had many choices. Our room, communal areas and the restaurant were tired and showed many signs of wear. Our overall impression is that of a budget hotel that would benefit from some refurbishment. I raised my concerns with the management and they helped by cancelling the remainder of our stay and we moved to another hotel
Stayed 5 nights in Apr 2023

10/10 Excellent

Elliot, Cocoa Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very delightful
Stayed 1 night in Apr 2023
Response from Petya Angelova on May 4, 2023
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us, and you find our hotel delightful! We are impatiently looking forward for our next meeting! Warm Regards,Petya AngelovaGeneral Manager

8/10 Good

Vojtech

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Recommended
All great, comfy and clean except some mould around the bath… do something with it
Stayed 2 nights in Apr 2023
Response from Petya Angelova on Apr 7, 2023
Dear valued guest,Thank you for choosing our hotel and for taking the time to share your remarks and recommendation! It really helps in our ongoing efforts to provide better services to our guests! Please, accept my apologies for the inconvenience you experienced. Looking forward to welcome you back! Kind Regards,Petya AngelovaGeneral Manager

4/10 Poor

Doron

Stayed 3 nights in Mar 2023

8/10 Good

Caroline

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy traveller
Good hotel, well appointed rooms, excellent breakfast and a great location. I wouldn't hesitate to use it again when in Sofia
Stayed 1 night in Nov 2022
Response from M.Gradinarova - Hotel Manager on Nov 17, 2022
Dear Matt,Thank you for being our guest and sharing your feedback, we are very glad to see you enjoyed your stay with us! Yours sincerely

8/10 Good

Xiaofeng

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Good breakfast selection. Easy subway ride to airport. Decent size room but it would be nice to have a good work size desk.
Stayed 6 nights in Oct 2022
Response from M.Gradinarova - Hotel Manager on Nov 3, 2022
Dear Xiaofeng, Thank you for being our guest and sharing your feedback, we are very glad to see you enjoyed your stay with us! Yours sincerely,

8/10 Good

Atanaska

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
the best of this property is the location . Staff is also very friendly and polite. I didn't like the quality of my room: very very old and needs a renovations. Bed linens was also very old . The hotel was much nicer couple years ago. Quality of the room doesn't matched the price per night!
Stayed 3 nights in Oct 2022
Response from M.Gradinarova - Hotel Manager on Nov 3, 2022
Dear Atanaska,Thank you for being our guest and appreciating the hospitality of our team! I'm really sorry to hear that you didn't like the rooms. All our rooms were fully renovated in 2020. You are welcome anytime again! Kind regards,

8/10 Good

Shaila

Traveled with family
Liked: Staff & service
Beautiful Hotel with a fantastic location. The staff were very friendly and helpful. Our room was very nice but could do with better carpets as there were loads of marks on it. Bathroom could have been cleaned better too but overall would recommend this hotel to others and happy to stay here again!
Stayed 3 nights in Sep 2022
Response from M.Gradinarova Hotel manager on Nov 3, 2022
Dear Shaila, Many thanks for your stellar review. Your kind words are much appreciated and we hope to welcome you again for another great guest experience at Rosslyn Central Park Hotel. Kind regards,

10/10 Excellent

Genko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Eric, Rahway

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, good breakfast, and clean rooms. Only complaint is that air con does not get cold enough.
Stayed 2 nights in Aug 2022
Response from Mihaela Gradinarova Hotel manager on Nov 3, 2022
Dear Eric, Thank you for staying at Rosslyn Central Park Hotel and sharing your feedback with us. We look forward to seeing you again soon. Kind regards,

6/10 Okay

Mike

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Good location for me. Clean and comfortable room. Staff were generally very helpful and breakfast was adequate. My main problem was the lack of restaurant facility in the evening, indeed I couldn't even get a cup of coffee except at breakfast.
Stayed 2 nights in Aug 2022

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Not recommended
Very bad stay, sadly. Reception does not speak proper English, water stopped working, terrible rattling noise on the 9th floor makes walls and Glases shake. We changed room and received a smokers room with very intense smell.
Stayed 2 nights in Aug 2022

10/10 Excellent

Aleksandar

Stayed 1 night in Aug 2022

8/10 Good

Petya

Stayed 1 night in Jul 2022

2/10 Terrible

Jessica

Stayed 3 nights in Jul 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Dissapointing
The panoramic room was spacious however it was not worth the extra money. The bathroom requires refurbishment.. The air con kept going off during the night making really uncomfortable to sleep in the heat. Had to keep adjusting the temperature until it came back on. Breakfast was huge disappoint. Not much selection for vegetarians and the food was always cold. Breakfast was served till 10.30 however when we got there at 9.45 there wasn't much left and nothing was topped up.
Stayed 3 nights in Jun 2022

10/10 Excellent

Elanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff and great room.
Great location, friendly staff and great room.
Stayed 3 nights in Jun 2022

10/10 Excellent

Olaf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern room with amazing view. Excellent breakfast.
Stayed 1 night in Jun 2022

8/10 Good

Alphonso

Business traveler
Stayed 8 nights in May 2022

10/10 Excellent

Warwick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in the centre of Sofia. Easy access to the city on foot and a metro station right opposite if you need travel further. Hotel staff were very friendly and helpful. Rooms very comfortable. Would not hesitate to recommend it to any travellers to Sofia.
Stayed 2 nights in May 2022

8/10 Good

Doron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
This is my second stay at this hotel. The location is excellent as Vitosha Boulevard is right next to the hotel. Hotel is clean, breakfast is not so huge but pleasant. On the negative notes the heating was unbearable. Had to sleep with open windows (whilst it was snowing outside) since it was so hot in the room. The heating is central so you can't shut it off or lower the temperature. Complained to reception next morning but they said nothing can be done about this. Another negative was the curtains were hanging down at the edges letting a lot of light and sun in the room in the morning.
Stayed 2 nights in Feb 2022
Response from AP on Mar 15, 2022
Dear Anonymous guest, Thank you for staying with us and sharing your feedback! I apologise for the issue with the room temperature, of course you can stop the heating and I am sorry if my colleagues missed to explain something. I am sorry for the issue with the curtains, too. Kind regards, A. Pislenska - GM

10/10 Excellent

Melani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. The room was stunning and very comfortable. Excellent breakfast with really good choices. Friendly staff.
Stayed 1 night in Mar 2022
Response from Mariyana Mihailova on Mar 8, 2022
Dear Melani, Thank you for the positive review! We will be happy to welcome you again very soon. Best Regards, Mariyana Mihailova

10/10 Excellent

Jo

Stayed 3 nights in Feb 2022
Response from Mariyana Mihailova on Mar 8, 2022
Dear Jo, Thank you for choosing Rosslyn Central Park and for the 10 of 10 experience ! We hope to welcome you again very soon. Best Regards, Mariyana Mihailova

10/10 Excellent

Alex

Stayed 1 night in Jan 2022
Response from AP on Jan 11, 2022
Thank you, dear Alex!

6/10 Okay

Verified traveler

Liked: Cleanliness
Good but have comments
The hotel is barely a 4 star, the lobby is very modest, although the room was panoramic it was very basic. Two main things disrupted our stay: the A/C only work as heater and when we open the window at night to circulated cold air the cars street noises won't let you sleep. The second issue is the curtains which let the day light enters from the sides and top, and the clips kept falling when using the curtains !! During 3 nights we could not have a proper sleep, other than that the hotel is fi e
Stayed 3 nights in Dec 2021
Response from AP on Jan 4, 2022
Dear Anonymous guest, I am really sorry to see your stay was not up to your expectations! Indeed the AC system works either on heating or cooling mode, but since we are in the winter season, I'm surprised you needed cooling. Once again, I apologise for any inconvenience you have experienced! Yours sincerely, A. Pislenska - GM

6/10 Okay

Tammy

Business traveler
Liked: Amenities, property conditions & facilities
I was a little disappointed with the added charge for eating the cookies and drinking a couple of cokes out of the mini bar... at first I thought oh what a nice gesture, until I was informed at check out that I was being charged 25 dollars for a few cookies, two cokes and some stale pringles potatoe chips. I drank an orange juice also but threw that up in the trash can soon after, I think it was rotten. Overall it was a pleasant stay and very nice room, I wish it had a bathtub instead of shower only but all in all, nice accommodations for 3 night stay. I went to get a dog and fly home and they allow dogs so that was a plus also. Covid testing for flying home was only 2 blocks away also, making it convenient as i didn't rent a car this time. It was a pleasant stay, glad i didn't drink the booze in the mini bar ice box
Stayed 3 nights in Dec 2021
Response from AP on Dec 27, 2021
Dear Tammy, I am sorry to see your disappointment, however, the minibar is always chargeable not only in our property! Moreover, there is a price list right on the desk, so I believe it is hard to miss it. Kind regards, A. Pislenska - GM

10/10 Excellent

aynur

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in the city centre, with many coffee shops and restaurants nearby. Staff was very polite and professional, we were contacted before our stay inquiring about our room and food preferences and they were able to accommodated all requests. Clean, comfortable bed, breakfast was included and was excellent. We would highly recommend this hotel and certainly would love to stay there again in the future.
Stayed 2 nights in Oct 2021
Response from AP on Nov 3, 2021
Dear Aynur, Thank you for choosing Rosslyn Central Park Hotel Sofia and for sharing your feedback! We would love to host you again! Yours sincerely, A. Pislenska - GM

8/10 Good

Khalid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021
Response from Mariyana Mihailova on Sep 15, 2021
Dear Khalid, Thank you for the review and for choosing Rosslyn Central Park. We will be happy to welcome you again very soon! Best Regards, Mariyana Mihailova

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff. We had a lovely view from our room and got to see the sunset everyday.
Stayed 6 nights in Aug 2021
Response from Mariyana Mihailova on Sep 22, 2021
Dear Anonymous guest, Thank you for the lovely review! We hope to see you again very soon. Best Regards, Mariyana Mihailova

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Apparently the only parking that this hotel has is 3 spots on the streets which are also paid and, get this, according to the staff become meter parkings during business hours. I was misled hugely and paid the price on the next morning. Would not recommend the stay here!
Stayed 1 night in Jul 2021
Response from AP on Jul 27, 2021
Dear Anonymous guest, I am sorry you were disappointed by our parking facilities and arrangements. Indeed we have limited parking spaces rented out from the municipality and their conditions are not flexible at all. In any case, I would like to apologize for any inconvenience we have caused! Kind regards, A. Pislenska - GM

10/10 Excellent

Kalina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice three days stay
Great location, great staff and service! If it only had parking available! Thay have 3 parking spots on the street and seems to be always taken!
Stayed 3 nights in May 2021
Response from AP on Jun 1, 2021
Dear Kalina, Thank you for being our guest and appreciating our services! I apologize for the inconvenience with the parking, however, there is a public parking right at the opposite of the hotel and there is always availability there. Kind regards, A. Pislenska - GM

6/10 Okay

yoav

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
4 star hotel? not really
the water in the shower was stoped and than come back, the bath is old and non connivance, the breakfast is basic minus
Stayed 2 nights in May 2021
Response from AP on May 25, 2021
Dear Yoav, Thank you for being our guest and I apologize for the inconvenience you have felt. We will pay special attention to the breakfast! Yours sincerely, A. Pislenska - GM