Ratings based on 83 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Ankara, Turkey
ExcellentPosted Jun 23, 2014
it is central of city and near the vival street Vitosha.
for Everyoneby A verified traveler from Phoenix, AZ
In the center of everythingPosted Jun 18, 2014
Pros: Large, comfortable room. I needed some laundry to be done. They had it done within four hours: total shock. I was expecting it the next day.
Cons: The facility is, like all of us, slowly aging. But on the whole, quite nice.
I only had two whole days in Sofia, so I wanted a place in the center of everything. This place was ideal.
for Personal Eventby A verified traveler from London
Great location, good service and a lovely vibePosted May 28, 2014 on Hotels.com
Found Sofia to be a very pleasant surprise and the hotel the icing on the cake. Very good spa and a delicious varied breakfast. The staff were great - hospitable, professional and responsive.
Recommendedby John from Australia
Possibly the best hotel I've ever stayed in!Posted May 11, 2014 on Hotels.com
The Grand Hotel Sofia was absolutely amazing specially considering the price! Everything was perfect from the location to the extremely friendly girl at reception , the hotel room itself was truly grand style , very comfortable , flawless wifi and other amentities , I wouldn't consider anywhere else to stay in sofia ! Look forward to coming back !
for Familiesby BenaW from Helslinki, Finland
Smoke in non smoking roomPosted Feb 24, 2014 on Hotels.com
Have stayed here many times before. As always, the staff was very professional and friendly. We got a room that smelled of smoke but once we contacted the reception it was less than 5 minutes and we were in another room.The rooms are really nice an spacious in this hotel. . In the morning the shuttle for the airport was 10 min late, so they set us up with a limousine instead. Great service and attitude!
for Business Travelersby Nick from London
Great hotel in great locationPosted Jan 29, 2014
Pros: Large room. Great price. Friendly staff
Cons: Could have done with tea and coffee-making facilities in the room
Location: Near to Alexander Nevsky Cathedral, a nice park, and good shopping streets. not far from some good restaurants and the metro
We stayed here for part of our honeymoon and liked it a lot. It is very corporate as there are lots of conference facilities but it suited our needs perfectly. The superior room was spacious and the bathroom was marble lined and pleasing. The staff were friendly and helpful. The room smelled a bit funny (probably from cleaning products used to rid the room of historical smoke) but understandably that can't really be helped. The only thing we would have liked is tea-making facilities - this would have put the icing on the cake. However, all in all it was excellent and very well placed for the centre of the city
for Everyoneby nikola
Absolutely the best 5 star hotel in SofiaPosted Jan 21, 2014
Location: Located in downtown Sofia, so practically everything is in the vicinityni
Great service, staff is polite, knowledgable and really great! I would higly recommend the hotel
for Couplesby Adam from USA
Had a Grand timePosted Dec 13, 2013 on Hotels.com
I was very impressed with this hotel. Very attentive to my needs and friendly staff. Room was huge and very clean! Airport shuttle was also very convenient and a huge plus. Definitely recommend and would stay again!!
for Everyoneby A verified traveler
Posted Dec 6, 2013
for Everyoneby frequent travel
The hotel was greatPosted Nov 30, 2013
I have to apologize about the house keeping comments and I did find the money in one of my pockets, i just hope that they will forgive me. As far the hotel, the hotel was good but didn't like the Bell Boys and security that much, I know they are concerned about the guest safety but telling us is not safe to go out at night kinda ruined by little Holiday and decided to cut my visit short and leave. I loved the city during the day and people are very friendly but somethings are just unfortunate.