Ratings based on 17 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
100% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Stay after very late flight.

Posted Mar 29, 2014
Pros: Staff really helpful. Hotel looks very new and rooms are beautiful - very modern.
Location: Location brilliant for Sofia airport and very large shopping mall next door.
Staff very friendly and extremely helpful. Beautiful rooms and lovely shower.
5 out of 5
Recommended
for Families
by Clwyd Celt from UK - Wales

Business/Leisure trip

Posted Mar 17, 2014 on Hotels.com
The hotel breakfast and evening meal were both very good and staff were very helpful. Rooms were clean and well stocked, only negative comment would be that struggled to get room temperature down even with air conditioning at coolest setting so a little uncomfortable in the night as a result. Otherwise good location close to shopping mall, Alexander Nevski Cathedral and zoo ( only 8 BGN for entry for 1 adult and 2 children and taxi there very cheap too). Would use this hotel again.
5 out of 5
Recommended
by Keefe from London

Excellent hotel

Posted Feb 25, 2014 on Hotels.com
Staff very courteous to me and my family, room immaculate and great value. what more could you ask for!
4 out of 5
Recommended
by Rc from London

Great

Posted Jan 22, 2014 on Hotels.com
stayed for one night. close to airport, friendly reception service, clean and modern. Room was compact but perfectly adequate.
3 out of 5
Recommended
by Receptionist14 from London

Yes.

Posted Jan 21, 2014 on Hotels.com
Everything was as I expected
5 out of 5
Recommended
by A verified traveler

Very nice..:)

Posted Dec 29, 2013 on Hotels.com
5 out of 5
Recommended
by Adam from USA

Great night at the Novotel

Posted Dec 25, 2013 on Hotels.com
Great hotel, staff was very friendly and accommodating to all our needs. Would highly recommend!
4 out of 5
Recommended
by Armitage from Berkshire

Convenient

Posted Oct 18, 2013 on Hotels.com
Chosen for location and convenience to my meetings. No issues with any aspect.
5 out of 5
Recommended
for Everyone
by mom&daughter

Great place.

Posted Oct 14, 2013
Love the contemporary feel of the hotel. Spacious and comfortable with big flat screen tv. Good breakfast and nice menu. Free wifi although I was in the 12th floor and was not able to get it. People very friendly and rofessional.
5 out of 5
Recommended
for Everyone
by Ram from Colorado

Brand new hotel

Posted Aug 26, 2013
Pros: Modern
Cons: Not sure since I stayed one night only
Location: It is near the airport.
everything is new. Will stay again. Modern hotel look and feel good.