Ratings based on 241 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
90% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Malta

Nice hotel in a great location

Posted Apr 6, 2015
Hotel was in a very good location central to all amenities. The staff were friendly and assisted where they could and would always offer what ever they could to make our stay more 'enjoyable' and 'comfortable'. The breakfast buffet is definitely worth it and fills you up for the day. We were on 15th floor in superior rooms and rooms were comfortable and well appointed with everything you need. The pool, sauna, steam rooms are excellent and the pool is large and clean! Very much recommend and look forward to our next stay!
1 out of 5
by A verified travelerfrom Pr

One night

Posted Jan 11, 2015
Room was cold, no proper heating. Carpet dirty. Location is ok and breakfast is quite reach.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Clean and confortable.

Posted Jan 4, 2015 on Hotels.com
Confortable and celan place. Good service.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Tennessee

Work in Progress

Posted Dec 15, 2014
Pros: Sofia
Cons: Continue with your renovations, and give up rooms that are quality to all paying customers.
Location: Underground will take you to Sofia, a couple of blocks away; and the bus and near by trains will take you anywhere in Bulgaria.
We get different quality rooms when booked on line. The floors that have renovations are saved for the customers preferred by the local staff. On line booking get the substandard floors that still require renovations. Your elevators, how do you say......SUCK. but, all in all it was ok
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Liverpool

Nice Hotel

Posted Dec 5, 2014
Pros: The price very cheap worth the money and staff were very helpful.
Cons: Nothing reasonable for the price.
Location: Well located close to all the main sights nearby.
Excellent hotel in the heart of Sofia with friendly staff.
Comment from Hotel Management
Dec 9, 2014 by General Manager, Hotel Management
Dear Guest, Thank you for choosing Ramada Sofia for your recent stay in Bulgaria! We appreciate your time to give as a feedback about your stay experience. I am very glad to understand that you liked your stay, the great location of Ramada Sofia, as well as the hospitable service of our team members. Your positive comments are an award for the efforts of the whole team of Ramada Sofia! I really hope to welcome you back soon in our property! Kind Regards,
5 out of 5
Recommended
for Couples
by A verified traveler

Worth the stay

Posted Dec 5, 2014 on Hotels.com
Wonderful location and very quiet.
4 out of 5
Recommended
for Getaway With Friends
by Adam

This traveler left a rating score only Posted Dec 2, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Lonodn

Great value, great location, plentiful breakfast

Posted Dec 1, 2014
Pros: Comfortable and well stocked rooms. Big swimming pool which is free. Large breakfast selection and good location.
Cons: Bit of a hard sell from the staff in the spa, unwilling to accept that we only wanted sauna rather than a massage costing 7x the price of the sauna.
Location: Good location only 5 minutes walk from the shops
Stayed there in late November and the value for money was excellent, we probably got our money back through the amount eaten at breakfast alone. The pool is free and large and the sauna/ steam room, which you get access to for a full day for roughly £3 is well worth it. Didn't eat in the restaurant and the room service meal we ordered once was not very good for the price but the extensive breakfast which we got as part of the package more than made up for that.
Comment from Hotel Management
Dec 9, 2014 by General Manager, Hotel Management
Dear Guest, Thank you for choosing Ramada Sofia for your recent stay in Bulgaria! We appreciate your time to give as a feedback about your stay experience. I am happy to understand that you had an enjoyable stay in Ramada Sofia and you found your choice as an excellent value for money. It is so good to hear that you appreciate the plentiful breakfast and it contributed to the overall positive experience. I really hope to welcome you back in our property! Kind Regards,
4 out of 5
Recommended
for Business Travelers
by hayderfrom sweden

bad servic

Posted Dec 1, 2014 on Hotels.com
nice hotel but bad servic
3 out of 5
Recommended
for Families
by Tor Henrikfrom Bergen

Overall a good hotel

Posted Dec 1, 2014 on Hotels.com
Nice lobby and bar. SPA and fitness center ok. Beyond dirty in room, and we vere upgraded to superior rooms, so I dread to think what standard room looks like. Bar managed to run out of beer both evenings I spend there in the week I stayed at the hotel. Don't know if that was my fault :). Room service is expensive compared to restaurants in the area and the lobby bar. Staff is nice and pleasant and will help you in the best way they can. All in all I would not mind staying at the hotel in a future trip to Sofa.
Comment from Hotel Management
Feb 14, 2015 by General Manager, Hotel Management
Dear Guest, Thank you for choosing Ramada Sofia for your recent stay in Bulgaria! We appreciate your time to give as a feedback about your stay experience. I am glad to understand that you had an enjoyable stay in our property and would like to thank you for the nice comment about the hospitable staff and the lobby bar service. Please, be informed the hotel is currently under renovation, which will bring better accomodation conditions and experience for our guests in the near future. We already offer one brand new renovated floor and another on the way to be completed soon. I really hope to welcome you back in Ramada Sofia! Kind Regards,