Ratings based on 141 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler from kent

Nice hotel close to longleat safari park

Posted Jul 30, 2015
Pros: Good value. Nice atmosphere, clean rooms and good food
Location: Longleat safari park
Only stayed a night as was in the area. Hotel had a lovely atmosphere and the staff were friendly had a family room which was a good size and clean. Travelling with a 5 year old we all enjoyed our stay there
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient for longleat

Posted Jul 24, 2015
Nice easy trip into longleat. In middle of frome with lots of quirky little shops
4 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Nice hotel in town centre

Posted Jul 21, 2015
Pros: We had a nice room in the new part of the hotel. It was small, but well furnished and spotlessly clean. Staff are friendly and helpful.
Cons: The entrance to the hotel is a bit shabby, and I'm surprised they don't get it freshened up.
Location: There is some street noise because of its location; we expected that and it didn't bother us. We were visiting family.
Overnight stay; have stayed there a couple of times before; It's a pleasant place to stay
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Good hotel

Posted Jun 26, 2015
Pros: Nice rooms
Cons: Front needs a paint
Room was beautifully decorated and very clean. Bed very uncomfortable and noisey as at front of hotel. Barman very helpful, I would stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Devon

An overnight stay in Frome.

Posted Jun 22, 2015
Pros: The staff were all pleasant and enthusiastic. The food was good and 'small' portions were available for those of us with smaller appetites.
Cons: Until new keys are cut for the parking gate, tell guests what to try if the key doesn't work first time.
We admit to some concern when we found that we had booked into a town centre drinkers pub but these were soon overcome by the friendliness of the staff. The thick carpet on the stairs in the hotel section defied any noise to escape. The hotel is old but there is comfort in the solid construction ' in those days' and the bedroom was modern, comfortable and with all usual facilities including a very well stocked hospitality tray and good WiFi connection. Evening meal and breakfast were both well up to standard and most enjoyable.
5 out of 5
Recommended
for Everyone
by A verified traveler from Shrewsbury UK

Visiting Friends

Posted May 15, 2015
We choose this hotel for convenience (near to our friends) and price. We we pleasantly suprised at the quality of furnishings and the comfort of the room. We would and probably will stay again. We decided to eat dinner at the hotel and were pleased with our roast dinner £8.95. Breakfast was excellent. All staff were friendly and helpful with the exception of one barman who was abrupt with customers (maybe just his way)
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing

Posted May 11, 2015
Absolutely amazing place. My friend and I booked it last minute and as it was cheap we were expecting the worst. Well the place is great! The rooms are Modern and comfortable and the staff were lovely. Definitely stay again 😊
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in the heart of Frome

Posted May 10, 2015
Pros: location was ideal, the rooms were clean and fresh, breakfast was plentiful and locally sourced.
Location: We were visiting family and found the location ideal. Frome is a bustling market town and has plenty on offer for visitors.
The perfect location for visiting family. Secure parking, pleasant staff and clean and tidy rooms. Next time I will ask for a room towards the back of the hotel rather than at the front, as Friday night is quite busy up and down the high street - this didnt in any way spoil our stay - just note to self.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 6, 2015
Beautiful room opening balcony. Managed to be there for monthly street market which was amazing. Food typical pub fayre.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Friendly hotel and great value for money

Posted Apr 26, 2015
A great friendly and comfortable hotel in a convenient location. The only downside was our room at the front of the hotel was quite noisy.