Ratings based on 176 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Death in family. Convenient to wake and services.

Posted Aug 13, 2014
Pros: Employees friendly. Breakfast buffet wonderful.
Cons: Replace used furniture.
Location: Location convenient - nothing else applicable.
Pleasant front desk workers. Room left a lot to be desired. We had stayed in this hotel a couple of years ago and was so pleased - thus our return. Linens on the bed looked used and we detected an unpleasant odor. Sofa looked and felt like it had reached it's peak. My husband has bad legs and the tub was very hard to stand in. Stall showers would help.
5 out of 5
Recommended
for Everyone
by Fred from L.A.

Posted Jun 14, 2014
Pros: Everything
Location: Not easy to access.
Great hotel. Difficult to get into due to construction on roads.
Comment from Hotel Management
Jun 17, 2014 by Teresa, Hotel Management
Fred, I'm sorry for the difficult drive you experienced trying to locate us. The restaurant being built in front our hotel does make it easy to miss us. But I'm glad you made it and I'm even more happy to hear that you had a wonderful stay once you got here!
5 out of 5
Recommended
for Everyone
by Susan from Boonton, NJ

Excellent stay

Posted Jun 9, 2014
I could go on for days about how much of a pleasure it was to stay here. The hotel was beautiful, the room was clean, and the staff was phenomenal. The breakfast was exceptional, with a large choice menu. I plan on staying here again soon, and more often afterwards.
Comment from Hotel Management
Jun 14, 2014 by Teresa, Hotel Management
Susan, 5 stars = hamptonality! Thanks so much for your kind comments! Cleanliness and friendliness is what we are all about at the Hampton Inn Woodbridge and we look forward to delivering on that promise on your next visit as well!
5 out of 5
Recommended
for Everyone
by mark from bermuda

Neat place

Posted Jun 9, 2014
Pros: Wonderful hotel in a good location not far from the malls and shopping areas. Staff was very friendly and helpful. Room was clean and comfortable.
Cons: Nothing
Location: There is a longhorns steakhouse connect to the hotel, a dunkin doughnuts on the back side, Mac Donald's next door and Walmart right behind the hotel w
Wonderful hotel in a good location not far from the malls and shopping areas. Staff was very friendly and helpful. Room was clean and comfortable. There is a longhorns steakhouse connect to the hotel, a dunkin doughnuts on the back side, Mac Donald's next door and Walmart right behind the hotel which you can walk too. Free spacious parking lot.
Comment from Hotel Management
Jun 14, 2014 by Teresa, Hotel Management
Hi Mark, I'm so glad that we exceeded your expectations! I am sure that hotel service in Bermuda is amazing, so I am very pleased that we met your standards! We are all about convenience and friendly service, that's what's great about our location. Thank you for sharing your experience on Expedia.com, we love hearing from you and we love having you here.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great service except for the last day

Posted Jun 6, 2014
Pros: Friendly staff and clean hotel
Cons: Don't forget the all important wake-up call
Location: 30 minutes from the seashore; Woodbridge Mall right down the road
Everything was great until our last night there. We were gone all day and got back late Sunday night. To our dismay our room was not cleaned nor the beds made. Since we were checking out the next morning we just requested new towels and wash cloths. After a visit to the front desk and two phone calls we finally received our small request an hour later. We also requested a wake-up call since we had an early flight out the next morning. We never got that call and if it wasn't for our daughter waking up early we would have missed our flight. We told the morning manager at the front desk what had happened since the night before and he said he would credit one nights stay for the inconvenience. We have yet to see that credit on our credit card statement.
2 out of 5
Recommended
by AJ Corona from staten island, NY

bring your own towels

Posted May 27, 2014 on Hotels.com
having stayed in countless hotels for both business and pleasure, I can say with a great degree of certainty that this experience was most frustrating and outright ridiculous. in short, being thay the very poor quality bath towels had the absorbency of worn out sandpaper, I phoned housekeeping requesting 2 additional towels only to be told that they can I give me a time frame for the towels because there was a big football team occupying the hotel. Huh?! I received nothing. next morning, same exact scenario.I called housekeeping and was given the same ridiculous story line. I went down to the front desk and yet again was given the same spiel what good is a hotel that is at maximum capacity and yet does not have enough towels for the guests? absolutely unacceptable. I had to ultimately flag down A housekeeper in the hallway and kindly requested 2 bath towels only for her to say that she can only give me one. amazing. never again. Good luck to you all.
Comment from Hotel Management
Aug 9, 2014 by Teresa, Hotel Management
Dear AJ, I do understand your frustration and am sorry for your recent experience. We try our best to accommodate 100% of our guests, however, there are a few instances when we can only do as best as we can. I am very sorry that we did not deliver the hamptonality that you have come to expect from the Hampton Brand.
4 out of 5
Recommended
by calboy

This traveler left a rating score only Posted May 20, 2014 on Hotels.com
2 out of 5
Recommended
by A verified traveler

Posted May 20, 2014 on Hotels.com
THE HOTEL STAFF DID NOT PROPERLY HANDLE A LARGE TEEN GROUP THAT WAS NOISY & DISRUPTIVE . THE FOLLOWING SUNDAY MORNING TWO PEOPLE SET OFF FIRE ALARMS AT 8:40A.M. THE HOTEL LACKED ADEQUATE SECURITY TO PROVIDE IT'S GUESTS PEACE AND QUIET.
Comment from Hotel Management
Aug 9, 2014 by Teresa, Hotel Management
I would like to apologize for the noise level you experienced from our other in-house guests. After speaking with our GM, we are aware that the situation could have been handled differently. Situations like this are a test for our management team and force us to learn and improve on the level service we deliver.
4 out of 5
Recommended
by Mr.and Mrs. Carter from Hampton Woodbridge

Posted May 20, 2014 on Hotels.com
Front desk need to be more professional when guest call down for help I work in the filed working with customer everyday and some of the things that went on when I call I did not like I ask for more wash cloths and the young lady had me waiting in the hall while she and a male went in the room and she did not come back he address me in the hall can I help you I said I'm waiting here for the lady to come back to give me wash cloths. Then I call the front desk to get the number for pizza and the guy said was you just down here I was I was sitting in the chair waiting for my husband what dose that have to do with giving me the phone number I ask for.
Comment from Hotel Management
Aug 9, 2014 by Teresa, Hotel Management
Dear Mr. and Mrs. Carter, Thank you very much for your feedback. I will share your review with our Front Office Manager, so that he can address this with our front desk team. I am sorry for the delay in receiving your wash towels and for the confusion about the phone number for the local pizza place. These are all items that can be avoided and we will bring these issues to the attention of our staff.
4 out of 5
Recommended
by Travelling Mom from Massachusetts

good place to stay en route

Posted May 2, 2014 on Hotels.com
It was a nice hotel - quiet, clean-with an above average breakfast buffet. It is convenient to both the Garden State Pwy and the Jersey Turnpike. If we are travelling through NJ again and need a place to stay, I would return here.
Comment from Hotel Management
Jul 12, 2014 by Teresa, Hotel Management
Thank you for staying with us on your voyage through New Jersey! We are honored to be a part of the memories of your trip. I'm excited to hear that you will return if you're ever travelling through the area again. We hope you do, breakfast will be waiting for you!