Ratings based on 396 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
88% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

not peaceful.

Posted Sep 29, 2014
Pros: price
I have been heard some noisy for sleeping. I think there wall is so thin.
Comment from Hotel Management
Sep 30, 2014 by Michelle, Hotel Management
Dear Verified Traveler, Thank you for your feedback we appreciate al of our guests comments that we may better service you. We do hope too see you on your next visit to Somerset Bridgewater area. Thank You, Michelle Satanik General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 1, 2014
Cons: Exterior, parking lot and landscaping could do with a facelift
Not much to say because it was only an overnight stay; hotel is older than most but room was clean, well kept and comfortable.
Comment from Hotel Management
Sep 2, 2014 by Michelle, Hotel Management
Dear Verified Traveler, Thanks for taking the time out of your day to give us some feedback. I am glad that you were comfortable on your quick overnight. I hope that next time we see you , you can see the our renovation progress and use some of our many amenities. See you soon! Best Regards, Michelle Satanik General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Peabody MA

Serves the purpose

Posted Aug 8, 2014
Front desk staff was very pleasant. The hotel seems to be aging and some updates are being done, which it needs.
Comment from Hotel Management
Aug 13, 2014 by Michelle, Hotel Management
Dear frank, Thanks so much for taking the time out of your busy schedule to give us your feedback, it is appreciated. I will let the staff know that you that you think very well of them. I am happy to inform you we do have a very large renovation that is scheduled to commence in September!. We are very excited about it! We hope that you come back to see the progress. Best Regards, Michelle Satanik General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Quick trip

Posted Jul 23, 2014
Ok stay for one night. Once they up date it more it would be a nice hotel to stay at it longer. Pool area needs some help. It's a indoor outdoor pool so saying it's heated well it was more on the cold side them heated.
Comment from Hotel Management
Aug 1, 2014 by Michelle, Hotel Management
Dear A verified traveler , We are so happy that you stayed wit us here at The Hotel Somerset Bridgewater , NJ and enjoyed your stay. We hope to see you again soon as we are starting our renovations in the next month or so to an up scale branded hotel. We are excited about the changes that are to be coming soon! Best Regards, Michelle Satanik General Manager
2 out of 5
by A verified traveler from Montreal, Quebec

A so so hotel

Posted Jul 23, 2014
Broken faucet @ bathtub, water was not available from shower head, WIFI only available @ lobby, not from the room, faux fire alarm ( twice)
Comment from Hotel Management
Aug 1, 2014 by Michelle, Hotel Management
Dear Steven L, I just wanted to reach out to thank you for alerting us of your experience here at The Hotel Somerset Bridgewater . I am sorry that you had several issues with your shower I do hope that you alerted our maintenance team . They are here for our guests to fix any mechanical problem you may have during your stay. The fire alarm false or not is NJ State law and is adhered to with the utmost importance as to everyone's safety. Thank you again. Best regards, Michelle Satanik General Manager
4 out of 5
Recommended
for Families
by A verified traveler

Posted Jul 22, 2014 on Hotels.com
Comment from Hotel Management
Oct 18, 2014 by Michelle, Hotel Management
Dear Verified Traveler , Thank you for taking the time to give us 4 stars we really appreciate it! I hope that you got to relax by the pool and enjoy the Summer sun! We hope to see you soon. Best regards, Michelle Satanik General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa, Canada

Clean, adequate hotel

Posted Jul 20, 2014
Pros: Located close to where we wanted to be; friendly and helpful staff.
Cons: Rooms will need updating before too long.
Location: It is fairly isolated, so unless you are attending a conference you will need a car. We visited Rutgers University and several nearby towns.
An ex-Crown Plaza hotel, it is spacious with lovely pools. It is, however, showing its age, although staff is working diligently to correct any issue. The room we had will need updating soon, but was clean and adequate for our needs, and did include a fridge which was not in the promotional material. Staff were very accommodating and friendly, providing us with a microwave to heat up food. Located right next to highway; many restaurants in reasonable distance. We had breakfast comped two days, but I would not have paid $13 for it.
5 out of 5
Recommended
by Steve from Boston

Posted Jul 18, 2014 on Hotels.com
Overall very nice hotel, and very friendly/helpful staff. Beds (&pillows) were comfortable. Room was in good condition. Lobby was nice. Having coffee shop (w/ Starbucks) in the lobby was a nice plus. Only drawback is the room smelled a bit like someone had smoked in it.
3 out of 5
Recommended
for Everyone
by A verified traveler

ok hotel

Posted Jul 13, 2014
room is ok if they dont update the room instead of patch work the hotel will go down and run down
4 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore, MD

Clean and comfortable hotel

Posted Jul 9, 2014
The room was great. Big, clean and comfortable. We were surprised at the quality given the reasonable price we paid. Would definitely recommend.
Comment from Hotel Management
Jul 14, 2014 by Maria, Hotel Management
Thank you for your very kind comments about your recent stay! My team and I appreciate such positive feedback especially from experienced reviewers. I hope that if your travels return you to Somerset you’ll consider being our guest again. All the Best, Maria G. Operations Manager