Ratings based on 552 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by D from Elk Grove, CA

Location was close to my contract job location.

Posted Apr 16, 2014
Pros: My 1st week, I like the large room that I had. I like being close to the ice machine and cafe. My 2nd week. different room. smaller.
Cons: The parking can been improved. Customer should be allowed to parked in front of their assigned room. You need to add Comcast Sport Network (CSN).
Location: Best Western Garden Inn, Denny's, Subway, Costco, McDonald, Les Schwab Tires, etc.
This Best Western Garden Inn Santa Rosa, needs to add a sport package to see the S.F. Giants games and the Oakland A's. The Direct TV does not have it listed. Bath room lights over sink need to be brighter. I prefer the large shower stall.
5 out of 5
Recommended
for Everyone
by kelly from roseville, ca

Nice Hotel!

Posted Apr 8, 2014
They were very accommodating. A step above. Room was all remodeled and amazing!
5 out of 5
Recommended
for Everyone
by A verified traveler

attractive, spacious rooms

Posted Mar 24, 2014
The rooms were so nice and big, with fridge and microwave. Nice breakfast, too!
4 out of 5
Recommended
for Business Travelers
by A verified traveler from seattle

basic clean hotel, close to on-ramp and off-ramp.

Posted Mar 21, 2014
Pros: Bedspread is cheerful. Convenient location.
Cons: Friendlier staff maybe. One receptionist wasn't very helpful even to other customers in answering questions.
Location: Close to freeway,but not to restaurants.
Hotel was clean. Price is a bit high for what it is. Bed was comfortable, but the zippered pillows not a good idea. I was scratched by a sharp broken zipper pull through the pillow case. I told the front desk and gave her the pillow, it was replaced by another, but no compensation.
3 out of 5
by A verified traveler

Comfort and Sleep not so pleasant.

Posted Mar 20, 2014
Pros: locations
Cons: noise
I stayed in room 107 and at 5:00 am the washer and driers next door woke me up with all the nosie they were making. I guess room 108 was being used as a roomm for staff members.
5 out of 5
Recommended
for Everyone
by A verified traveler

Large room clean comfortable

Posted Mar 16, 2014
Arrived at 2am the room was large , parking is assigned which is great! Enabled your vehicle to be near your room. The room was very clean and comfortable!! I would stay again !
3 out of 5
Recommended
for Students
by A verified traveler

Business

Posted Mar 12, 2014
The staff was nice and the hotel was clean but the layout and building appearance was little depressing.
4 out of 5
Recommended
for Everyone
by Brian from San Jose, CA

Above average

Posted Feb 18, 2014
Pros: Bed. Quiet room. Price
Location: Not much nearby, but close enough to downtown Santa Rosa and the Schulz museum
Above average hotel in a not-so-great area. A little removed from everything in an industrial commercial part of Santa Rosa. Good, comfortable beds. Surprisingly quiet rooms. Good staff. Nothing fancy but it did the job at a good price
3 out of 5
Recommended
for Everyone
by Charlie from iowa

Nice hotel

Posted Feb 18, 2014
Was a pleasant stay and quiet and we had a good nights sleep.
3 out of 5
Recommended
for Everyone
by jb from ca

hotel fine ,neighborhood not so much

Posted Feb 17, 2014
Nothing noteworthy here , either good or bad., hotel seemed pretty clean, everything worked well and carpet was new or extremely clean They gave us an unprepared room on arrival, and we had to wait 20 minutes to check in , but the maid preparing our second room was fast , cheerful, efficient and did a great job.. Neighborhood is not the greatest, and that fact that no breakfast is included in this class of hotel in unusual and disappointing. Internet is free and performed well generally, but did suffer some periods of significant slowdown, almost to a full stop in the evening, and did not recover.