Ratings based on 369 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom W
Friendly staff at checkin.Posted Apr 3, 2015
Great happy hour. Malisa was great happy hour hostess
for Everyoneby A verified traveler
Easy and convenient access to the Russian RiverPosted Mar 2, 2015
Pros: Quiet convenience with reasonable comfort.
Cons: Internet service, at least in room 220...
Location: Wine tasting, river sports (rafting, canoeing), sightseeing.
This was a good hotel for us with convenient access to the Russian River. The room was clean, quiet and comfortable and the staff were polite and friendly enough. Breakfast is "OK" - a bit more than continenatal but nothing special, but the breakfast area was clean and the choices were OK. There was a fairly nice pool, which we did not use during our brief stay, but it did seem great for families. Internet access was very minimal (slow and prone to disconnects) but we were not there long enough to be that bothered, but it was a concern and it may be better in other rooms, so if that matters, ask. Overall OK, within the parameters mentioned.
by A verified travelerfrom Saratoga, CA
Hotel staff stole my beerPosted Feb 17, 2015
Pros: One staff was nice.
Cons: Don't steal the guest beers!
Location: Downtown Santa Rosa to buy beers at Russian River
The price is quite high for 2.5 stars hotel. This is our annual trip to Santa Rosa in February to buy the beers from Russian River. We checked out but asked the staff to keep the beer in the front desk for few hours. When we picked up the beers, 2 bottles were missing!!!
for Couplesby Monicafrom Vacaville, CA
Decent hotel, decent price, good breakfastPosted Feb 11, 2015 on Hotels.com
The room itself was clean and quiet; it was fairly spacious as well. The sliding glass door to a little patio was a nice touch. Overall, it was a good, simple place to stay for the price. The breakfast was great though! Good hot foot, wide variety, and a nice little breakfast room. The bed wasn't super comfortable, but other than that, it was all fairly decent. Overall, I'd recommend it.
for Couplesby Duane
Posted Feb 11, 2015 on Hotels.com
for Everyoneby A verified traveler
Posted Jan 20, 2015
Pros: Large room with balcony. It was quiet. Refrigerator, microwave and coffee maker in the room
Cons: Nothing comes to mind right now
Location: Very central to local wineries, santa rosa and Healdsburg
Check in/out was very quick. Reception staff was knowledgeable about the area.
for Couplesby victorfrom Napa
amazing buffet/clean roomsPosted Dec 17, 2014 on Hotels.com
the outside of the hotel looks kind of cheap, but once you get inside the rooms, they are very nice.... And of course the buffet style breakfast is AMAZING!!!
by A verified traveler
Posted Dec 7, 2014
Room with shower & toilet light was out. No maintenance staff working in the evening. Consequently, had to take showers/use commode with door open.
for Familiesby Richardfrom Missississippi
Family vaca stay.Posted Dec 2, 2014 on Hotels.com
Ok Room fror the price. No frills - no spills
by A verified travelerfrom Washington state
ReviewPosted Nov 2, 2014
Cons: Better beds. Was lumpy.
Everything nice except bed was terrible. Said it was king but wasn't. Wasn't as small as queen so not sure what size it was.. Comfort of bed was awful. Had a nice breakfast buffet.