Ratings based on 1,064 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

WiFi charges

Posted Aug 22, 2014
In an age when WiFi is available free in public spaces why on earth does a hotel charge for this in room! It is becoming a go/no-go decision point for me.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 16, 2014
Great hotel in wine country. Very friendly helpful staff Restaurant was terrifi !!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 6, 2014
Great place to stay. I stay there for work often, unfortunately the staff did not recognize that fact. Always remember to acknowledge regulars.
3 out of 5
by A verified traveler

Need new beds

Posted Aug 4, 2014
Cons: Get new beds
Bed was very uncomfortable and lumpy. Husband and I had a very difficult time sleeping. The place is ok, but definitely not worth $279/night. That's what you pay in San Francisco!
2 out of 5
by A verified traveler

Don't waste your money here!!!

Posted Aug 4, 2014
Our room was so hot that we had to sleep with the windows open and then we had to listen all night to cackling geese. Never again!!!
4 out of 5
Recommended
for Everyone
by A verified traveler from ca

Quiet place

Posted Jul 27, 2014
Nice to live. It is good after dinner or breakfast we walk near golf area.
2 out of 5
by A verified traveler

Posted Jul 12, 2014
Pros: Close to my kids
I tried to book another night due unexpected delays in my stay. I called the front desk and requested another night, he said he booked another night. The next day I was told that I did not have a reservation and they did not have any rooms available. Basically I was lied to.
2 out of 5
by A verified traveler

Posted Jul 1, 2014
Pros: location to Sonoma State and the walking paths along the golf course by the property
Cons: staff training. Seems like the really dont follow through with what they should will do...is trading out my debit card to credit card
Location: Sonoma State. Russian River
Two problems. First, room service entered my room to get the plates (leaving a few dirty dishes) under their "policy" they can enter whenever they like. It was totally inappropriate. The room service person whom I caught coming out of my room told me i should have put up my "do not enter room" sign if i didn't expect him to enter. WHAT???? Secondly, the wrong card was given at check in and 10 minutes later we traded cards. BOTH cards were charged, one is a hold on my checking/debit card because the hotel put a 5 day hold on it!!! over $500 I don't have access too until Thursday this week. Ridiculous.
3 out of 5
by A verified traveler from Monterey CA

Won't be returning.

Posted Jul 1, 2014
Pros: The way it used to be.
Cons: Mentioned in my experience above.
Location: Great location, close to Sonoma, Napa and the Russian River & Bodega Bay.
We've stayed at this hotel near wine country annually for the last several years and it continues to lose it's original appeal! The latest downside is that they now CHARGE for Wi-fi in your room. Business travelers as well as vacationers rely on this service, and this joint (all Doubletrees and Hilton offshoots?) now see fit to charge $10 per 24 hrs. for a service you can still get without extra charge in a Day's Inn or Motel 6!!! Pitiful and petty, really. They can skip their stupid cookie at check-in and change the wi-fi policy back the way it was! The hotel is also "dog-friendly" now, so we awoke several times to yapping mutts in the hallways and adjacent rooms. Ridiculous! The room also smelled and I wasn't sure what the source was... previous dog or human occupant... They used to have a nice sundries & gift shop too... it's now closed so you're out of luck in that regard. We will not be back, after having spent thousands of dollars here over the years. Too bad... with just a little better management and by actually listening to customer feedback they could maybe still turn this place around. Sayonara Doubletree Rohnert Park!
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin, Texas

Sonoma Valley Visit!

Posted Jul 1, 2014
Pros: Location.
Cons: Nothing.
Location: Close to the Grafton Casino, Kendall Jackson Vineyard, Clos Du Bois Vineyard as well as close to Santa Rosa and Heidelsburg! Also Coppolla Vineyard!!
We went out to Sonoma for my Nephew's Wedding at the Landmark Vineyard in Kenwood, California. I loved this Hotel and the location at Rohnert Park. It was very accessible to the town of Sonoma, Santa Rosa and Heildsberg and right off of Highway 101. I have been to Napa Valley 3 times but never Sonoma but fell in love with this area! We found a great Casino called Grafton Casino and it was off Golf Course Drive about a mile away from the Hotel! The Hotel was clean, nice and the restaurant was great and the Hotel staff was very friendly and helpful. I would definitely stay at this Hotel again!! Highly recommended Hotel!!