Ratings based on 1,383 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from lake county

very quiet and comfortable

Posted Jun 26, 2015
Pros: quiet
Cons: needs a facelift
Location: shopping and restaurants
Being 2 blocks off highway 101 I thought it would be noisy but it was very quiet and comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from C

Posted Jun 23, 2015
Beautiful spacious room. Well maintained Breakfast at Equus was great.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Fountaingrove

Posted Jun 21, 2015
Pros: Location
Cons: Check in should be streamlined when there is a line to only checking people in and then doing extras later.
Location: Close to Hwy.
Check in took a very long time. There was a long line and only two employees. The positive side was that they were very friendly and helpful, but they probably should have asked the people who wanted tickets to movies, places to eat, etc. to come back in a few minutes after they had checked all of the others in first. Our room was nice, but very noisy because the storage room for the cleaning staff was next door and they started early banging things around to get ready to clean.
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleasantly Surprised.

Posted Jun 17, 2015
Pros: Pool
Cons: training of the Front Desk staff
Location: Near the freeway but very well appointed
This was our 1st stay and we were very comfortable and liked the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from san francisco

Posted Jun 11, 2015
Just needed a place to lay our heads before an early morning meeting in Santa Rosa. Arrived after midnight to be greeted by a pleasant staff, room was clean and spacious, coffee and tea available in room and in lobby before our quick getaway next morning. Perfectly suited to our needs that night.
5 out of 5
Recommended
for Everyone
by A verified traveler from L

Great Stay

Posted Jun 6, 2015
Great rooms, nice pool, nice staff. Like the Keurig machines too. I'll definitely stay again if I'm in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Jun 1, 2015
Concierge was welcoming.hotel was beautiful .would definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Orlando FL

Quick stopover

Posted May 29, 2015
We just stayed one night on our way through wine country but it was very comfortable and the staff was friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic Hotel!

Posted May 22, 2015
Pros: The rooms were big, clean and comfy.
Cons: Room Service. The steak was the same as if it were from Applebees but the prices was just NUTSO.
I unexpectedly had to stay in town for work. I booked the hotel on Expedia and the entire process was painless. The hotel staff were friendly, the rooms were gorgeous and the pillows were amazing. This is now one of my favorite places I have stayed at!
3 out of 5
by A verified traveler

Smoke filled room

Posted Apr 29, 2015
We were given a smokey smelling room. I understand that this may happen sometimes, but I was disappointed that they staff took so long to resolve the problem, at least 25 minutes. We were tired and wanting to get settled in so bad. Also, they said they would said the engineer up, without explaining why, which made us feel like they just didn't believe us. After waiting for some time he came up and said "yes it smells horribly like smoke". After a long inconvenience we were finally given a clean room with no apologies....